Simon was excellent - asked the right questions - brought a pair of shoes of the same kind I have now - tried on the tread mill - analysed - brought another set of shoes - omg !!!! What a difference …... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff, Marta, was immediately welcoming, friendly and asked what we were looking for. She then looked at the way I walk and used a thermal foot size/shape measuring device to help find out the cor... Se mere
This is a great shop. The staff are very knowledgeable, friendly and give great advice. I've always had great service here complemented by the excellent range of high quality products. I cannot ru... Se mere
Fantastic service from Sarah at the Chester store. Free gait analysis and Sarah walked (or ran) me through a number of different shoe options to suit. No upsell, just genuinely helpful advice. Ended u... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Up & Running is the one-stop independent running specialist retailer in the UK, with 30 plus years of experience. We have helped thousands of runners over the last three decades, head to www.upandrunning.co.uk to see how we can help you! As the UKs biggest independent running retailer we are here to help you achieve your goals.
Kontaktoplysninger
16 Station Parade, HG1 1UE, Harrogate, Storbritannien
- 01423 562 162
- customerservices@upandrunning.co.uk
- www.upandrunning.co.uk
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great advice from the Teddington shop
Great advice from the Teddington shop, as I had been struggling to find a wide-fit trail shoe.
29. juni 2026
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
Maeta in the Milton Keynes store…
Maeta in the Milton Keynes store provided an expert and professional service to ensure that I had the correct footwear.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
I have bought 2 pairs in the last 9…
I have bought 2 pairs in the last 9 months from Up & Running. The service has been spot on. I have no complaints about the quality of the goods also.
I definitely would recommend Up & Running to anyone
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
No where near the service I used to…
No where near the service I used to receive when they were a standalone shop. Not enough staff with deep knowledge and not enough stock.
Such a shame, this shop was always my go-to for gait analysis and running shoes
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Hi Jennifer, thank you for your feedback, sorry you have felt the knowledge has changed. Please can you let us know which store your visited and the address, so we can follow this up. We are keen to make sure all knowledge is up to scratch! Please do email, customerservices@upandrunning.co.uk. Thank You.
Personal service.
Personal service.
Used a good delivery service that made sure the parcel was gender to me and not left on the door step
1. juli 2026
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
Super fast delivery and great price
Super fast delivery and great price! Cheapest on the internet. Will definitely use again
2. juli 2026
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
Great prices and the best selection of…
Great prices and the best selection of runners - super fast delivery and service ! I would highly recommend
1. juli 2026
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
Went to the Shrewsbury store
Went to the Shrewsbury store. The item wasn’t in stock but Annabelle was super helpful. She found the item in a different colour so I could try for size and checked online stock so I could get the colour and size needed. Great trail shoes.
1. juli 2026
Besvarelse fra Up & Running
Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)
So glad I decided to go in store
Simon at Up and Running was great, friendly, helpful and very knowledgeable. I was on the fence about whether to visit the store or just order some trainers online. I absolutely made the right call going in. Would 10 out of 10 recommend
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)
I was served by SallyAnn today
I was served by SallyAnn today, who was really helpful. SallAnn tested my Gait on the treadmill, and found me a pair of trainers that corrected my overpronation. My London Marathon training is going to be a lot easier now i'm wearing trainers that give my foot the support it needs, and i'm now wearing the correct size!! Thank you!
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)
Very impressed by the service
Very impressed by the service. Hannah was very friendly and knowledgable was happy to advise and assist with the purchase would recommend and I would not hesitate to go back for the expert advice and service.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)
Good shop service and unbiased advice…
Good shop service and unbiased advice on which shoes to buy.
30. juni 2026
Besvarelse fra Up & Running
Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)
The staff were patient beyond the call…
The staff were patient beyond the call of duty as I hummed and hawed…went away not feeling intimidated, which is always a bonus in a specialist sports shop! Will be back in about 400 miles…
30. juni 2026
Besvarelse fra Up & Running
Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)
My first to the Chester shop
My first to the Chester shop - amazing. Expert help and advice whatever stage of running you are at, excellent range of kit, and came away with a great pair of shoes, perfect fit, exactly what I was looking for. Thanks Sarah for spotting what would work best for me !
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)
Unbelievable service from start to…
Unbelievable service from start to finish, including going out there way to provide me with advice
30. juni 2026
Besvarelse fra Up & Running
Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)
Besvarelse fra Up & Running
Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)
Great service
Great service from Rob at the Nottingham store. Really knowledgeable and helpful
5. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)
Fabulous Service
Ordered ASICS Gel Kayano 32’s in Sunny Sizzle. Dispatched almost immediately. Well packaged. Excellent service. Would highly recommend on the back of my experience.
29. juni 2026
Besvarelse fra Up & Running
Thank you for taking the time to leave us your review & feedback, each review is personally read & then passed onto the store team, so thank you! :)
Edinburgh and Chester stores 👍
Both your Edinburgh and Chester stores have excellent customer service. the staff couldn't be any more helpful and are a credit to your company especially Lucy in Chester
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you for taking the time to leave us your review & feedback, each review is personally read & then passed onto the store team, so thank you! :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.