The staff, Marta, was immediately welcoming, friendly and asked what we were looking for. She then looked at the way I walk and used a thermal foot size/shape measuring device to help find out the cor... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is a great shop. The staff are very knowledgeable, friendly and give great advice. I've always had great service here complemented by the excellent range of high quality products. I cannot ru... Se mere
Fantastic service from Sarah at the Chester store. Free gait analysis and Sarah walked (or ran) me through a number of different shoe options to suit. No upsell, just genuinely helpful advice. Ended u... Se mere
My partner and I wanted some new running trainers, and are both working through pretty complex injuries. Sally Ann was incredibly patient and thoughtful and took the time to understand what we were de... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Up & Running is the one-stop independent running specialist retailer in the UK, with 30 plus years of experience. We have helped thousands of runners over the last three decades, head to www.upandrunning.co.uk to see how we can help you! As the UKs biggest independent running retailer we are here to help you achieve your goals.
Kontaktoplysninger
16 Station Parade, HG1 1UE, Harrogate, Storbritannien
- 01423 562 162
- customerservices@upandrunning.co.uk
- www.upandrunning.co.uk
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
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Besvarelse fra Up & Running
Thank you for taking the time to leave us your review & feedback, each review is personally read & then passed onto the store team, so thank you! :)
Great item at a great price
2. juli 2026
Besvarelse fra Up & Running
Thank you for taking the time to leave us your review & feedback, each review is personally read & then passed onto the store team, so thank you! :)
Great new Basingstoke store, same brilliant service
Brilliant experience today at the new Basingstoke store. Having problems with the new Brooks Glycerin footbed. Expert advice analysed my gait which had changed post injury and new brand recommended. Thank you
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you for taking the time to leave us your review & feedback, each review is personally read & then passed onto the store team, so thank you! :)
Mark was wonderful he was very…
Mark was wonderful he was very informative and great with the recomdations and the gait analysis was smoothly done please fo visit the store for best service
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you for taking the time to leave us your review & feedback, each review is personally read & then passed onto the store team, so thank you! :)
Excellent service
Up & Running have a great range of products and delivery is fast and free. I used to live near one of their shops and now that I am over a hundred miles away they gave me advice over the phone. Excellent service.
2. juli 2026
Besvarelse fra Up & Running
Thank you for taking the time to leave us your review & feedback, each review is personally read & then passed onto the store team, so thank you! :)
Besvarelse fra Up & Running
Thank you for your feedback, sorry the delivery was slightly slower than expected, this can happen occasionally when shipping to the IOM. If there is anything you would like to add that might have been missed please do email; customerservices@upandrunning.co.uk.
As someone who has only recently…
As someone who has only recently started running, walking into a specialist running shop felt a little intimidating... but the team at Up & Running Oxford couldn't have been more welcoming.
They took the time to understand my history, including previous surgeries and injuries, watched my gait, explained everything in a way that made sense, and helped me find the right pair of trainers without any pressure.
I was genuinely surprised to discover I have a neutral gait (possibly the only neutral thing about me! 😂).
What stood out most wasn't just the expertise, though. We ended up chatting about dogs, dads, football and life in general, which made the whole experience feel relaxed and personal rather than just another shopping trip.
I'm now training for the London Marathon 2027 in my new New Balance trainers and feel confident knowing I'm running in shoes chosen specifically for me.
If you're an experienced runner or, like me, a complete beginner wondering where to start, I'd highly recommend popping into Up & Running Oxford. Brilliant service, knowledgeable staff and genuinely lovely people.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you for taking the time to leave us your review & feedback, each review is personally read & then passed onto the store team, so thank you! :)
Amazing customer service
Amazing customer service and advice to help solve my feet problems . And it's not just about running either . Super helpful for walking , hiking and general foot health
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you for taking the time to leave us your review & feedback, each review is personally read & then passed onto the store team, so thank you! :)
Up and Running in Comfort
I was pointed in the direction of Up and Running by a family member after complaining of knee pain after longer runs… Sue in Milton Keynes branch was so helpful and knowledgable, giving me advice (who knew I had been running in trainers that were too small?!) and helping me to stick to my limited budget. I now have a pair of running shoes that feel like air on my feet and I’m looking forward to hitting my progress goals! Thank you ☺️
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
We are grateful for your loyalty and support 😊
Great experience
Great experience! Wholeheartedly recommend shipping from smaller suppliers like this. Price was great, shoes are great, service was great, delivery was great. Awesome all around.
30. juni 2026
Besvarelse fra Up & Running
We are grateful for your loyalty and support 😊
Highly recommend
Highly recommend, brilliant analysis, everything you need out of a running shop.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
Super Professional and Friendly
The team at the Barnet shop were really helpful, friendly and professional.
It took some time to try on a good few shoes and repeatedly going back to the treadmill to ensure a proper fit, but the team was patient and I never felt rushed or pushed into buying a specific shoe.
After going through about 5 pairs of, I found the right shoe and grabbed a couple pairs of socks.
I wish I had 2 more arms so I could give them 4 thumbs up, way up!
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
No problem with availability regarding…
No problem with availability regarding good delivery and quality item but I need a wide fit shoe and these always seem in short supply at anything like a reduced price.
29. juni 2026
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
100% recommend the Milton Keynes store
Marta in the Milton Keynes store was so friendly and helpful, as were the other 2 ladies in there, Viv and Martine. Nothing was too much trouble and I came out with exactly what I wanted. I will definitely be back! Thanks ladies 😁
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
Great advice from the Teddington shop
Great advice from the Teddington shop, as I had been struggling to find a wide-fit trail shoe.
29. juni 2026
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
Maeta in the Milton Keynes store…
Maeta in the Milton Keynes store provided an expert and professional service to ensure that I had the correct footwear.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
I have bought 2 pairs in the last 9…
I have bought 2 pairs in the last 9 months from Up & Running. The service has been spot on. I have no complaints about the quality of the goods also.
I definitely would recommend Up & Running to anyone
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
No where near the service I used to…
No where near the service I used to receive when they were a standalone shop. Not enough staff with deep knowledge and not enough stock.
Such a shame, this shop was always my go-to for gait analysis and running shoes
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Up & Running
Hi Jennifer, thank you for your feedback, sorry you have felt the knowledge has changed. Please can you let us know which store your visited and the address, so we can follow this up. We are keen to make sure all knowledge is up to scratch! Please do email, customerservices@upandrunning.co.uk. Thank You.
Personal service.
Personal service.
Used a good delivery service that made sure the parcel was gender to me and not left on the door step
1. juli 2026
Besvarelse fra Up & Running
Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊
Dette er Trustpilot
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