Unwins Anmeldelser 

123
TrustScore 1 ud af 5

1,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Really poor germination of parsnips (gladiator f1 )and peas( hurst green shaft) in 2026 won't be buying unwins seeds again

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Felt ripped off. I recently bought Unwins Wildflower seed blend in a shop without reading the small print. It's 98.5% granulated chemical fertiliser, 1.5% unknown seed. Yes, they don't even tell... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Bought a packet of Tomato modern classic collection. They cost me £4.99 so not exactly cheap, containing 4 different varieties. Each variety contained about 5 seeds!! On the front of the packet there... Se mere

Bedømt til 1 ud af 5 stjerner

purchased moonlight runner beans seed from unwins.. discovered they are treated with some wierd chemical to improve germination... less than 50% germinated so what would they be without the added chem... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Frøleverandør
  2. Blomstermarked
  3. Planteskole

Skrevet af virksomheden

At Unwins, we believe in the grower inside everyone. Our mission is to inspire and empower individuals of all experience levels to grow from seed with confidence. From first-time seed planters to seasoned allotment enthusiasts, we are committed to being with you every step of the way, turning every pot, windowsill, doorstep, or garden into a space for growth and possibility. Through expert-curated, high-quality seeds and accessible guidance, we provide the tools and knowledge needed to nurture success. We promise to share our growing know-how, offering inspiration, advice, and support for every stage of the journey.


Kontaktoplysninger

1,2

Dårlig

TrustScore 1 ud af 5

123 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,2

Alle anmeldelser

(123)

10 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Bought packet of Unwins Sweetcorn Lark…

Bought packet of Unwins Sweetcorn Lark F1 seeds. I have successfully grown sweetcorn from seed for the past 10 years. Always get 34 - 35 seeds germinating out of a packet. The Unwins only have 24 seeds in - of these at least 4 were just husks and looked like they would never do anything. Of the remaining only 3 ever germinated. Those 3 have grown well so clearly it is not about how I grew them but about the quality of the seeds - which did not look great as sson as I opened the packet. I will not be buying Unwins anything ever again.

3. juni 2019
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Hi Helen
Thank you for your review.
I apologise that you have experienced poor germination with some of our seeds. Please can you get in touch with us at contact.us@unwins.co.uk with the batch code from the seed packets so this can be investigated.
We look forward to hearing from you.
Kind Regards
Customer Services.

Bedømt til 1 ud af 5 stjerner

Appallingly poor quality products and…

Appallingly poor quality products and rude, condescending customer service staff! I have just received a half dead Phlox plant and, upon contacting Unwins to request a replacement, was advised that the plant purchased online could not be expected to perform the same as other plants because they are not forced?? The representative that I spoke to then advised me that he felt "slightly pressurised" when I told him that I was trying out several online suppliers in the hope of identifying a reliable supplier! Possibly the worst company I have ever dealt with! I just wish I'd read the wealth of terrible reviews before I ordered. Lesson learnt!

1. juni 2019
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Hi Christine
Thank you for your review.
I apologise that the Phlox plants you received were not of our usual high standard. Please can you get in touch with us at contact.us@unwins.co.uk so this situation can be resolved.
Kind Regards
Customer Services.

Bedømt til 1 ud af 5 stjerner

avoid at all costs terrible plant

received a 5l blueberry plant bearing no resemblance to plant in website images and video.one old woody stem with no growth below 16 inches and 3 other stems with no growth below 14 inches. Complained and was told this is the standard for the 5l plants. if this is the case they are more than welcome to use the picture i sent them to advertise their 5l blueberry in the future, don't think this will be happening no one in their right mind would purchase one.

25. maj 2019
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Hi John
Thank you for your review.
We have tried to contact you regarding your blueberry plant so we can resolve this situation. Please can you get in touch with us at contact.us@unwins.co.uk
Kind Regards
Customer Services.

Bedømt til 1 ud af 5 stjerner

Agree with the recent reviews here…

Agree with the recent reviews here .Placed my order for all my vegetable plants with this .Each pack had at least one rotten item .Ordered 3 pack of Cucumbers,2 were rotten .Customer Service refunded the cost (down to the penny!)but just advised no stock left so that’s the only solution .2 items never received.Will never use again

23. maj 2019
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Hi Tracey
I apologise that you received sub standard plants.
If you would like to get in touch with us with any future information please can you email us at contact.us@unwins.co.uk
Kind Regards
Customer Services

Bedømt til 1 ud af 5 stjerner

I wish I had read the reviews before…

I wish I had read the reviews before ordering from Unwins. I recieved 3 Lemon Verbena plants in very poor condition but, hopefully, planted them, they were dead the next day. I also bought 3 Apple mint plants pretty much the same story, I have planted them but they do not look good. I was promised a replacement for the Verbenas but have not recieved them. I would not buy from these people again, the plants are very poor qualty and take ages to arrive.
(If you want really good quality plants try Norfolk Herbs, they are excellent.)

19. maj 2019
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Hi Janet
Thank you for getting in touch with us.
I can see that Customer Services have been in touch with you regarding your order.
Kind Regards
Customer Services

Bedømt til 1 ud af 5 stjerner

Cannot believe how bad this company is…

Cannot believe how bad this company is to deal with, no order confirmation, plants arrive in drips and drabs in terrible condition , they take days to respond to an email then when you eventually get them on the phone you get a mouthful of cheek off the staff on the other end of the phone!!! Never again avoid at all costs worst company I have dealt with in a long time!!!!!

17. maj 2019
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Good Morning
I apologise that you never received an order confirmation, I can see that one was sent over to you on Friday.
We do allow up to 48 hours to respond to customers emails when we are in our peak season.
Live plants are dispatched as and when they are ready which does mean that customers will receive multiple deliveries if they have ordered different plants.
If we can help in any other way please can you get back in contact with customers services at contact.us@unwins.co.uk
Kind Regards
Unwins Customer Services

Bedømt til 1 ud af 5 stjerner

Unwins is now owned by Westlands that…

Unwins is now owned by Westlands that own Marshall's to. Now I know Marshall's is part of unwins, I won't ever use them again. Because Marshall's must be the worst seed company around. Don't buy from these companies, absolutely rubbish.

1. maj 2019
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Hi Dave
Westland has been Marshalls Seeds and Unwins Mother company since 2004. We are sorry to hear that you have experienced problems with us.
Please can you get in touch with customer services at contact.us@unwins.co.uk so we can investigate.
We look forward to hearing from you.
Kind Regards
Unwins Customer Care Team

Bedømt til 2 ud af 5 stjerner

I bought 48 begonia plug plants

I bought 48 begonia plug plants, I wouldn't buy these again as I needed a magnifying glass to replant them. Not what I was expecting and certainly not what I thought I had ordered. Bye bye Unwins

20. april 2019
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Hi Ian
Please can you get in touch with customer services directly at contact.us@unwins.co.uk so we address the issues in your review.
We look forward to hearing from you.
Kind Regards
Unwins Customer Care Team

Bedømt til 2 ud af 5 stjerner

I bought live plants from Unwins for…

I bought live plants from Unwins for the first time this year - they have been a disaster. Only two of the four soft fruits have 'delivered' and survived, and of the large order of vegetables (all planted out on receipt and watered through this hot summer) virtually nothing has (the chillies are OK).

Exceedingly disappointing. Thye have recomoensed me (I am still waiting to see how much they will recompense me for) but that is not teh point.

Never ever again and I wish I had looked at TrustPilot earlier

1. september 2018
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Good Morning
Thank you for your review and for sending us your contact details.
I can see that customer services have now been in touch with you.
Kind Regards
Unwins Customer Care Team

Bedømt til 1 ud af 5 stjerner

I ordered 30 large begonia tubas last…

I ordered 30 large begonia tubas last year 2017 ,which arrived march this year 2018,although I am an experienced Gardner,i decided to follow their planting instructions ..........to the letter, only, about half of the actually germinated the rest are dormant or more likely dead,but I thought could be a one off as Unwins WERE the best seedsmen and plant suppliers around.......(once apon a time)......... so out of misguided loyalty I ordered 36 mixed plug plants for my two big hanging baskets, (picture in the catalogue and on line was magnificent),what I got was utter rubbish well ,only 32 arrived and after speaking to Customer services I was told they had no more plants so they would refund me the difference in price...............still waiting for that to happen,........... which was weeks ago,..........and to top it off they have all died except two whilst not even growing so they have gone into the green garden bin
so that's a waste of £36 for the tubas and a waste of £ 22. for the plug plants never again will i use Unwins total waste of time and money

2. juli 2018
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Good Afternoon

Thank you for your review.

I apologise that you have had poor results with your begonia tubers and hanging baskets plants. I am happy that we have been able to come to a resolution.

I apologise for any inconvenience that this has caused.

Kind Regards
Unwins Customer Care Team

Bedømt til 2 ud af 5 stjerner

Mostly dead

I ordered 2 types of lavender, 5 plugs of each type. Unfortunately only 2 plants in one box were still alive and all of the rest are not looking great. Seems to be a bit of a theme with this company, unfortunately.

25. juni 2018
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Good Afternoon

Thank you for your review.

I apologise that only two of the plants were alive when delivery took place. Some replacement plants have now been ordered for you.

If you have any other problems please do not hesitate to get back in touch.

Kind Regards
Unwins Customer Care Team

Bedømt til 5 ud af 5 stjerner

I thought I would provide a rare…

I thought I would provide a rare positive review for Unwins as I had a very positive experience when buying plants etc recently. Very nice healthy young plants that are now growing away nicely. They didn't take long to appear after ordering. They kept me in the loop regarding when delivery was imminent. I hope Unwin addresses Customers issues. We don't want to lose another British company.

15. juni 2018
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Good Morning

Thank you for taking the time to leave us positive feedback regarding your order.

We wish you every success this growing season.

Kind Regards
Unwins Customer Care Team

Bedømt til 1 ud af 5 stjerner

I ordered 3 geranium trailing…

I ordered 3 geranium trailing plants.received an e,mail to say they would be delivered today 25th may.at 4pm no sign of delivery,I phoned unwins.the person concerned said oh they will be delivered in 2 weeks time as they were only the factory and they have not received them.how can she put a time frame on it if they were supposed to arrive today.was promised a refund ,but that's not the point .I'm on holiday in 2 weeks time,I would have come back and they would have been left on my doorstep, most likely dead.if I had not rang up this is what would have happened.terrible customer service.beware of this company.

25. maj 2018
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Dear Mr. Hanberry

Thank you for your review.

Due to the cooler weather which we experienced earlier in the year some of the plants are a little later being dispatched than we first planned. We do appreciate that customers do on holiday and if we cannot hold their orders we always ask if the plants can be sent to an alternative address so they do not miss out. I am sorry that on this occasion we have let you down as the last thing we want to do is to disappoint our customers.

I apologise for any inconvenience that this have caused you.

Kind Regards
Unwins Customer Care Team

Bedømt til 1 ud af 5 stjerner

Expensive Geraniums

Bought 48 Geraniums that were advertised nationally £2.99 great value,plus £4.95 postage well I can live with that but the final straw was the 9 min phone call to a 0844 number that cost £4 .Strange that to call customer services its an 0344 number included in most packages.

24. april 2018
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Dear Mr. Hopkins

Thank you for your review.

We do have an 0344 number which can be used when calling customer services. We are aware that the 0844 number was printed on the advert. If you need to get in touch with customer services again please use call 0344 573 8400 or you can email us on contact.us@unwins.co.uk

Kind Regards
Unwins Customer Services

Bedømt til 1 ud af 5 stjerner

Never again

Begonias were a lot of rubbish.
Very little response when trying to complain I feel let down by this company will definitely never use you again Mrs Beaton

24. april 2018
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Dear Mrs. Beaton

Thank you for your review and for confirming your details with us.

A member of customer services has tried to get in touch with you. If you need any further assistance regarding your order please do not hesitate to email us back or call us on 0344 573 8400.

Kind Regards
Unwins Customer Services

Bedømt til 1 ud af 5 stjerner

Very disappointing

I am still waiting for the raspberries I ordered. Unwins have not replied to an email I sent chasing the order.
The strawberry plants they sent were just bedraggled roots with no greenery that looked as if they had been in the plastic bag they were posted in for far too long. I will be surprised if any of them grow.
They use an expensive 0844 number.

13. april 2018
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Dear Mrs. Brown

Thank you for your review and for providing your order details to customer service.

I am pleased that your order has now arrived and that the strawberries are starting to show signs of life.

If you have any problems with your order please do not hesitate to get back in touch with us on 0344 573 8400.

Kind Regards
Unwins Customer Care Team

Bedømt til 1 ud af 5 stjerner

Dishonest company shipping dead plants

I bought last April 3 gooseberry bushes Hinnonmaki. On receiving them, they were looking just like thorny sticks. I though, well they are probably still dormant, they will come back to life. And I planted them. But dormant they weren't, they were perfectly dead. They never came back to life, they were sticks in the ground all year, and have now simply rotted away during the winter. This is a dishonest company. Making you pay £27 and then daring to ship dry sticks and roots is just plain wrong.

23. februar 2018
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Dear Mr. Eckert

Thank you for your review and for getting in touch with customer services.

I am glad that we have now been able to resolve this issue for you.

Kind Regards
Unwins Customer Care Team

Bedømt til 1 ud af 5 stjerner

Avoid, they will take your money, lie to you and not deliver your plants.

I ordered three roses and a few packs of seeds on the 16th of January.

A few days later one rose arrived and was fine, a little dry but nothing to worry about.

A while after that the seeds arrived, this was outside of the delivery times stated on their website but it was seeds, so it's not like they would go bad. But still no sign of my other two roses.

I contacted their customer support on the 27th of January, 11 days after the order and explained the situation, they said they would get replacements sent out straight away.

Today I emailed them again, expressing my dissatisfaction. Their solution is that once again they are going to send some out straight away and I can expect them... next Wednesday.

This will bring the total delivery time (If they actually do dispatch them this time) to 29 days, to send two roses from Oxfordshire to Staffordshire.

No offer of tracking, proof of dispatch, refund or even a free packet of 50p seeds they had lying around.. nothing just empty assurances.

My suspicion is that they advertise plants on their website that they do not actually have in stock, they take your money and then hope you forget about it while they get new stock.

In short it is a scam, do not order from them online as there's a good chance they will take your money and leave you twisting.

Go to a local nursery where you can actually see the product you are buying.

10. februar 2018
Uopfordret anmeldelse
Unwins-logo

Besvarelse fra Unwins

Dear Mr Harris

I apologise that two of your roses were never delivered as promised. Customers orders are split in to more than one delivery depending on what is ordered.

Roses are dispatched direct from one of our nurseries whereas seeds are dispatched from our warehouse. As the original two roses were sent via Royal Mail we were unable to track them when you emailed customer services.

The two roses which never arrived have been replaced and dispatched today with Yodel. This order can be tracked, an email with the tracking details will have been sent to you this morning.

As an apology you have been issued a refund for your postage.

I apologise that you have not had a positive experience with your order.

Kind Regards
Unwins Customer Care Team

Bedømt til 2 ud af 5 stjerner

Disappointed customer ordered begonia …

Disappointed customer ordered begonia given 16th April as delivery date received 19th May after numerous calls, it was as though they had taken to many orders and rushed seeds through as the plugs roots were not developed properly so they are behind everything else. Wont be ordering again from them.

15. juni 2017
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere