I bought some carbon mirror caps and a spoiler for my Golf R from Ultimate Customs, decided I also wanted to get my roof wrapped so I contacted them and got it booked in. They did an awesome wrap and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have ordered various parts for my S3 from Ultimate Customs. Kept updated from ordering to delivery and all parts well packaged and arrived when stated. The quality of all the products I have receive... Se mere
Virksomheden har svaret
What can I say - Excellent service from Start to finish, a fantastic experience at Ultimate Customs, Ben and his team go above and beyond. Professionalism attention to detail and just all brillian... Se mere
Amazing quality products the carbon mirror caps for the MK7 golf fitted just as good as the standard ones. Customer service was spot on!! And they arrived sooner than expected..!! Would 100% buy from... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Ultimate Customs provides high quality accessories for your VW, Audi, BMW or Mercedes model of car. We pride ourselves on great customer service, clear communication and high quality products. If you have any issues please send us an email and we'll do everything we can to make it right!
Kontaktoplysninger
Storbritannien
- sales@ultimatecustomsuk.com
- www.ultimatecustomsuk.com
Best of the best!
Best place around for all your car parts! Buy all my stuff from here simply because of the amazing customer service and quality of the parts, they are always happy to help and prices are spot on!
11. februar 2020
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Besvarelse fra Ultimate Customs
Thanks for the kind words, Morgan! We're glad you're happy with your experience when shopping with us.
Amazing team at UCUK!
Amazing customer service and communication - Go to place for automotive customisation, that being either cosmetic or performance.
11. februar 2020
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Besvarelse fra Ultimate Customs
Thanks for the kind words, Daniel! We're glad you're happy with your experience when shopping with us.
Amazing service
Amazing service, always happy to help. Ordered Carbon mirrors for my RS3, arrived quickly and were amazing quality.
Top service
11. februar 2020
Uopfordret anmeldelse
Besvarelse fra Ultimate Customs
Thanks for the kind words, Alex! We're glad you're happy with your experience when shopping with us.
Quality products and great shipping…
Quality products and great shipping times
11. februar 2020
Uopfordret anmeldelse
Besvarelse fra Ultimate Customs
Thanks for the kind words, Thomas! We're glad you're happy with your experience when shopping with us.
Amazing company!
Had several cosmetic parts and performance parts from here and have been over the moon with the service and professionalism, good communication, quick dispatch and delivery and parts all exactly as i expected 😄👌🏻
11. februar 2020
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Besvarelse fra Ultimate Customs
Thanks for the kind words, Mitchell! We're glad you're happy with your experience when shopping with us.
Looked good, but delayed delivery was a nightmare.
Extrremely delayed delivery and a poor quality tape provided, so the product purchased came off whilst driving on the motorway..
11. februar 2020
Uopfordret anmeldelse
Besvarelse fra Ultimate Customs
Hello Aydro, thanks for your feedback. I'm sorry to hear that you've experienced issues with your order, however, I cannot find any record of you contacting us to try and resolve your issues after your order was received.
We provided you with a partial refund of £35 as a goodwill gesture due to the delays with your order, which you happily accepted. Shortly after, you emailed our support team to let us know that after fitting the spoiler, it flew off when driving your car. This is down to the incorrect fitment methods being used by yourself, which is out of our control. This is something we cannot be held accountable for.
All of our products are quality checked before they are dispatched, and, in the event of a product being received by a customer that has substandard quality, we will happily send out a replacement free of charge. Unfortunately, on this occasion, you did not report substandard quality to us, so we could not offer you a suitable resolution, which we would have happily offered given the opportunity.
If you would like to discuss the matter further, please contact our support team. We'd be glad to assist you with this matter further.
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Hello Aydro, thanks for your edited review. I can see you have mentioned that the tape provided was poor quality, however we never received any feedback regarding the tape, which prevented us from offering you a suitable resolution. We always recommend professional installation with all our products. You chose to install the product yourself, which has resulted in the product not being secured to the car correctly and thus leading to the loss of the product while driving. We cannot be held accountable for this.
Posh Alibaba
Huge delay, parts are just ordered on the fly from china and marked up £££. Crap communication, won't reply to messages.
Grille turned up broken and paddles a month later, would recommend avoiding if you like cars.
26. januar 2020
Uopfordret anmeldelse
Besvarelse fra Ultimate Customs
Hello Jay, thanks for your feedback. I'm sorry to hear that you've experienced issues with your order, however, I cannot find any reference for an order by yourself on our system.
If you would like to discuss issues with your order, please email us on sales@ultimatecustomsuk.com and we'll resolve any issues you may have experienced.
I'd like to clarify that we do not order parts from China on the fly, we respond to all messages within 1 working day and all emails within 2 working days, we do not ignore any messages. If an item turns up broken, we'll either sort out a full refund or a replacement, we definitely would not ignore your messages and leave you without a resolution, customer satisfaction is our number one goal.
Brilliant communication
Brilliant communication, swift postage and amazing top quality products. I’ll be shopping with Ultimate Customs again for sure!
22. januar 2020
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Besvarelse fra Ultimate Customs
Thanks for the kind words, Daniel! We're glad you're happy with your order.
Amazing quality amd service
Amazing quality products the carbon mirror caps for the MK7 golf fitted just as good as the standard ones. Customer service was spot on!! And they arrived sooner than expected..!! Would 100% buy from ultimate customs again and recommend them to anyone...!! I would leave more than 5 stars if i could....!!! :-)
15. januar 2020
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Besvarelse fra Ultimate Customs
Thanks for the kind words, Louis! We're glad you're happy with your order.
Great quality items and communication!
Extremely impressed with Ultimate Customs! Great quality parts and communication from the team, providing assistance and advice with purchases from start to finish!
16. oktober 2019
Uopfordret anmeldelse
Besvarelse fra Ultimate Customs
Thanks for the kind words, Will! We're glad you're happy with your order.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.