UK Business Supplies Anmeldelser 

I’ve never known such a terrible company.
How many of those positive reviews are obviously fake??!!
I ordered on a Monday, paid a fortune for next day delivery. Still hadn’t received my order by Wednesday afternoon when I tried to email them. All the emails were returned as undeliverable. So I called. To be told they had only just posted that day (the Wednesday) I was assured my order would be here by the next day. Thursday. Still no order arrived. I had to go through PayPal to get a refund. I obviously needed my order in a hurry. Hence paying a fortune for next day delivery.
This is a truly appalling business. If I could give minus stars I absolutely would have

Great service as always from UK business supplies who i have used for a number of years for my coffee bean orders. The website is easy to find what you're looking for and the orders have always arrived when they say they will.

Ordered 3 tins of Kenco decaf coffee. Order delivered very quickly. Well packaged & delicious coffee.

I had a small delivery issue (my mistake) that was quickly rectified and dealt with professionally. I always get great service from this company and I find their prices to be very good.

Quick, efficient service and delivery!

Bought several food and drink items recently and was impressed with the range on offer. Delivery has been super quick even when ordering a smaller amount.

I found this a good firm to deal with after I placed two orders for house plant treatments
My first order arrived very promptly next day taking me by surprise the following order which I placed approximately half hour behind the first took longer by a few days but after contacting customer service who contacted the delivery firm arrived the next day
All products arrived safely and well packed

One star as thats the least you can give placed ordered arranged next day delivery and they cancelled the order due to the weight but failed to let us know. Cowboys

I ordered 6 x 1kg bags of Werther’s Original Cream Candies on Temu but sent from this company in the UK. The order came to £51.59. I received a small box containing 1 x 1kg bags of Werther’s Creamy Filling, although the invoice stated the correct order. I’m having huge problems getting a refund from Temu because UKBS have said that the order has been delivered. I may have to ask my bank to recover my money, which as far as I’m concerned has been stolen by an unscrupulous seller. My advice is to stay well away from this company.

The paint wasn't adequately packaged so the tin lid came off. They are difficult to contact by phone and deny receiving my emails.

I ordered £38 worth of goods (two 12-bottle cases of squash) via Temu from this seller (UK Business Supplies). The order never arrived.

The tracking "proof of delivery" photo uploaded by their courier showed a tiny envelope that couldn't physically hold a single bottle, let alone 24. Because a photo was uploaded, Temu's automated system rejected my initial refund claim.

When I contacted the seller directly, they explicitly admitted in writing that the tracking photo was completely wrong and did not show my items. Despite admitting their evidence of delivery was false, they refused to issue an immediate refund. Instead, they held my money hostage, dragged their feet, blamed courier T&Cs, and forced me to jump through bureaucratic hoops—even demanding a hand filled form in 2026—just to deny receipt of goods.

Appalling customer service and a total lack of consumer accountability. Avoid this seller.

Ordered via Temu, with a delivery date of between 16 and 21 May. Turns out they didn't actually have the paint to sell me. Still took my money though.

Funny, still for sale on their website at an increased price. Have sat here with a half painted room for 5 days waiting for a delivery that was never going to happen and couldn't be bothered to tell until the last minute.

I ordered Janitorial products from this company, I spent over £300 they send wrong product when I complained they told me it is the same product when infect it was not. No apology, No Refund or replacement. They are a Con. I would not buy from them again

Really poor service... I bought some "mugs" as they called it on their website, unfortunately I received 200ml cups which are far too small to be mugs. Want to return the it, so looking on their website it says call us or send and email. So I emailed them.. And surprise surprise they send you the link to the same page it says that you need to email them for return of item!!! Really annoyed! At the end they agreed to take refund but clamed that I need to cover postage and also restocking fee! Avoid this company if you do not want to be cheated!

Ordered 4 fence paint pots (5 litres each). Items were delivered to a random property a quarter of a mile away and customer services, when contacted, stated that they had fulfilled the delivery as it was a neighbor. Now I have wasted £50 as refusing to help me

Please be careful as can see this is a consistent issue and customer services will not help or offer a replacement/refund.

Poor experience, bought paint which had obviously dropped when packing, taped up and then sent to me. No luck getting a refund. Appalling service. So I have no paint and lost money. Would avoid this company.

Received a call several weeks ago from the company. Apologised for this happening. Stated they would ring me back…still no resolution to this complaint.

Paid for next day delivery on 10 tubs of paint 5 days later 2 emails and a phone call & it hasn’t even been dispatched. Terrible service.

I ordered a coffee jug advertised at £12.49 from UK business supplies. The advertisement said '3 Pint Glass Coffee Jugs AND 500 Coffee Filter Papers. However only 500 Coffee filter papers were delivered, NO COFFEE JUG. I contacted them and complained. I received a reply saying I hadn't selected the jug in the 'drop down' menu and therefore had only ordered the filters!
Adam from 'UK Business supplies' called me. I told him that the advertisement was misleading and that I would report this. He replied rudely...'That is the way it is mate, you can report it all you like!' I have attached the original description of the items.
INTERESTINGLY the advertisement has now been changed to say '3 Pint Glass Coffee Jugs OR 500 Coffee Filter Papers'

BE AWARE of using this company. I ordered 4 x 1litre bottles of weedkiller. On delivery 3 x bottles
were found to have leaked from the screw cap which as a hazardous product required the packaging to be immediately removed and safely disposed as waste.
On contact with the company I politely pointed out that in view of the nature of the product a protective tape seal and bubble wrap should have been used by them to ensure safe delivery. As I am unable to produce images of the damaged / disposed of packaging they consider the 'matter closed '. Excellent product but very poor customer service. BE AWARE it could happen to you..........

Yet again matches other reviews, brought lavazza coffee on eBay, courier left outside, clearly taken during the day when I was at work emailed the company and all they have to say is open a dispute full well knowing eBay will find them in favour as it says delivered. How a picture of a box outside means delivered is beyond me!!! What is this world coming too! When asked to open a dispute with courier requests were completely ignored! Absolute waste of my money, really didn’t need the stress over a bag off coffee. I’ll be going to a local shop from now on. Avoid this company they will not offer u any customer service what so ever. It’s pretty much it says it’s delivered and that’s the end of it. A parcel thrown outside my house is not delivered!!!!! I have 2 neighbours always home but the couriers don’t do there job properly anymore and what’s worst is the sender not being bothered about wether or not their customers got their goods. Avoid!!!!!!!