The staff are fabulous, as always. This is one customer service desk I'm not worried about ringing. There were glitches on the website when I tried to make a timely renewal application which meant I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent work by Rory Wait on phone not too long Compared to others Was very patient And very respectful Checked with a colleague to ensure compliance as our problem (self inflicted o believ... Se mere
Virksomheden har svaret
I simply re-applied for my Tyne Tunnel Disability exemption by sending a scan of both side of my blue badge and have had it renewed for another 12 months. I dont know why its just for 12 mths as I'm... Se mere
Virksomheden har svaret
TT2 got on touch .I made an error in applying for my Blue badge exemption pass and corrected it and returned the correct one by email. In less than 24 hours they accepted it and issued my pass.If all... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Kontaktoplysninger
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Storbritannien
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Fremragende
4 t anmeldelser
Har besvaret 79 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Couldn’t have been any easier to make…
Couldn’t have been any easier to make the application. Response certainly a lot faster than 14 days indicated.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Jennifer,
Thank you for your review. We are pleased to hear you found your exemption application easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Well done TT2
I found the staff at TT2 very helpful with my exemption account. They guided me through the procedure to renew my blue badge exemption. Thank you all.
Mrs Heather Robertson.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Heather,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption renewal application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Great service with easy to navigate…
Great service with easy to navigate website and friendly staff.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hello,
Thank you for your review. We are pleased to hear you found our website easy to navigate. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Super fast and easy to use :)
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Emma,
We appreciate your review. Our team is always working hard to provide a quick and easy service.
TT2 Customer Experience Team
TT2 are always so helpful
TT2 are always so helpful, supportive and efficient. I wish all British service-providers could follow their example…
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hello,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
As a first time user and we were using…
As a first time user and we were using a rental there was a bit of mix up with payment but customer support helped us sort it all out.
Thank you
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Amanda,
We appreciate your review. It is great to hear our team was able to
assist you with your enquiry.
TT2 Customer Experience Team
Always a great service and fast…
Always a great service and fast response 👍
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Chris,
We appreciate your review. It is great to hear our team is able to assist you with your enquiries.
TT2 Customer Experience Team
Send off all necessary documents and…
Send off all necessary documents and messaged back promptly
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Malcolm,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
So straitfoward easy pysy
So straitfoward easy pysy. The phone call i made with an enquiry was handled soooo well the guy on the phone was super efficient. Thank you
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hello,
Thank you for your review. We are pleased to hear you found your exemption application process easy. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Tt2 exemptions
I suddenly became aware that I could get an exemption of the tt2 tolls due to my disability and having a blue badge, I applied and today have been accepted, no fuss no bother
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hello,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Telephone call was handled very well…
Telephone call was handled very well and a great outcome regarding Blue Badge exemption,Thankyou for all your help.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Dale,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Great and easy efficient service to…
Great and easy efficient service to renew.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Frederick,
We appreciate your review. It is great to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Besvarelse fra Tyne Tunnels
Hi Margaret,
Thank you for your review. We are glad to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Except certificate
They sent a reminder and delt with the renewal quickly and efficiently
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found your exemption renewal process quick. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
staff were extremely helpful
staff were extremely helpful and informative and kept me updated on my application,I can not thank them enough, thank you
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Larry,
Thank you for your review. We are happy to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
My wife had a seizure and was rushed to…
My wife had a seizure and was rushed to hospital and I forgot to pay the toll that day. I disputed this 3 times and although I was unsuccessful they put my fine up after stating this would not increase whilst I appealed. During this time period I was sent another 2 fines, when checking the dates of the journeys were not showing in my app and I had money in to cover them. I rang them up and they accepted it was a mistake, what if I had not rang and went ahead and paid these, I can see online now there was an app glitch that day. It seems they are able to make mistakes and send threatening letters out yet the people using the tunnel can not. Avoid at all costs.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Michael,
We are sorry to hear about your experience. To ensure that customers are treated consistently, fairly, we have a three stage appeals process and complaints process. This allows customers to have multiple assessments of their case. We are happy to see in this instance that the correct outcome was reached.
If you have any further questions you can contact our team at 0191 574 0031
TT2 Customer Experience Team
Great that my disabled pass has been…
Great that my disabled pass has been approved again many thanks 😊
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Keith,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
I applied for a blue badge exemption
I applied for a blue badge exemption , it was straight forward and lightning fast. Like I was speaking to someone on a phone grate service thank you
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Kay,
We appreciate your review. It is great to hear you found your exemption application straightforward. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy to apply and quick response from…
Easy to apply and quick response from TT staff
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Anthony,
Thank you for your review. We are happy to hear you found your exemption application process quick and easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very easy to apply and information…
Very easy to apply and information given on regular basis
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Tyne Tunnels
Hi Norma,
We appreciate your review. It is great to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.