Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
World class innovative fitness brand. Ensuring the highest quality design and manufacturing backed by a reliable warranty coverage you can count on. Offering world-wide shipping on all products from adjustable dumbbells, power racks, Italian design rowers, bikes and much more.
3,3
5 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I bought a pair of 8592 G4 dumbbells the 23rd of January but unfortunately ran into some issues with delivery. I was in dialogue with the team and the manager, and after some back and forth the issues got resolved over a few weeks.
Overall, I'm satisfied with the product and the service which I received in the end.
Great performance dumbbells and good repairability. You can even upgrade the weight later. Modern design too
After processing the payment more than a week ago, my items were not delivered or even shipped. Maybe this site is a scam. Will contact my bank soon for the refund.
I am from Portugal and i made a purshase in their website in 21-02-2025 for a TRULAP 8592 G4 DUMBBELLS and he RACK.
Today is 07-05-2025 and i still don´t have the product.
I think its not a trustable company to buy a product
I placed my order late December 2024 for dumbbells + Gen2 rack set, I received an email in January stating that the rack is out of stock (despite showing it is in stock at the time of purchase) and I was offered an upgrade to Gen3 as a compensation for the delay. One month later, I received an email that the rack will ship after 8 weeks.
I didn’t unpack the dumbbells because it is not safe for me to use them on the floor, I followed up towards the end of the 8 weeks period, and they responded telling me that the wait is almost over as the rack will be shipped by the end of the week (yaaay).
To my surprise, the next day they sent another email claiming that they meant “end of the month” and that “end of the week” statement in the previous email was a typo!! And that launch date are mentioned on their website!!! I confronted the customer service representative with screen shots of my previous email communication in which they firmly confirmed that the rack will be shipped within 8 weeks, so they responded that the original estimate changed due to logistical issues!
So far, at the time of writing this review, it has been 15 weeks since I placed the order and I haven’t received my rack, consequently I haven’t been able to use dumbbells in my home gym since then because I already sold my Nuobells as I didn’t know at the time I placed the order that racks are out of stock!
Such a shame to have such a terrible experience with such a seemingly good product!
Update: the company decided to retaliate and cancel the rack order as a result of this review.
The manager went in a rampage with me on WhatsApp calling me unethical for asking for compensation for the very long wait which he called “an honest mistake” so keeping me wait for 15 weeks and counting is an “honest mistake” but me asking for compensation is “unethical” in their book! Way to go Trulap!!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
