My order was mishandled by the shipping…
My order was mishandled by the shipping company and misdirected, but Harison and Walmart came through and corrected the situation. I would buy again without reservation.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
My order was mishandled by the shipping company and misdirected, but Harison and Walmart came through and corrected the situation. I would buy again without reservation.
Title: BUYER BEWARE: Multiple Defects and Poor Customer Service
Model: HR-B101 Electromagnetic Upright Bike
I am sharing my frustrating experience with this exercise bike and company in hopes that it helps others make an informed decision. Unfortunately, I've had to replace this bike three times, each time encountering different issues that made it unusable.
FIRST BIKE: The initial bike had a loud belt noise and a faulty display that reset all metrics every time I shifted positions during exercise. This made it impossible to track my workout progress. After contacting the manufacturer (HARISON FITNESS) and sending them a video of the problems, they advised me to return it to Amazon.
REPLACEMENT: The replacement bike had a major flaw: the crank arm wasn't threaded so that the pedal couldn’t be screwed in. This clear manufacturing defect rendered the bike completely unusable from the start.
SECOND REPLACEMENT: The third bike had the same display issue as the first—resetting all metrics randomly. To make matters worse, after just one week of use, there was no resistance when pedaling, making the bike entirely ineffective for exercise.
Each time, I had to disassemble the bike, re-box it, schedule a pick-up, and then build the replacement. This was incredibly time-consuming and frustrating, especially since the problems persisted across different units.
To add to my frustration, the manufacturer didn't respond when I asked for help with the third bike. THEY LITERALLY DID NOT RESPOND TO MY E-MAIL REQUESTING SUPPORT. Also, no instructions are provided for the display console, making troubleshooting impossible.
In summary, this has been a very disappointing experience. The bike(ALL 3 BIKES) is riddled with defects, and the manufacturer's (HARISON FITNESS) lack of support only adds to the frustration. Please consider this review before purchasing, as my experience suggests that the quality control and customer service from this company leave much to be desired.
If only I could leave less than a one star review.
I have a spin bike which called HARISON B1850. For now have using for 1 year. Very sturdy and stable, it can support ipad in the head of the bike, and also without noise when cycling. My friend also bought one after she saw mines.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.