Did the underground domus guided tour near trevi fountain. Our guide Andrea was everything a guide should be friendly, informative and very knocknowledgeable. The experience was great and definitely w... Se mere
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Se, hvad kunderne siger
We had a wonderful Experience with Cinzia . She was knowledgeable, warm, dynamic, and spoke with ease. She also answered questions and helped us move easily through large crowds. I highly recommend... Se mere
Virksomheden har svaret
Wow just met one the kindest supportive and professional Italian girl in touristisation Roberta!!!!! We took the incorrect tour to the Catacombs and missed our correct tour to Colleseaum!!! Roberta so... Se mere
Virksomheden har svaret
Il tour e’ stato fantastico. L’autista Alessandro è un amatore entusiasta della sua città e la sua dedizione è trasmessa nel tour, molto personalizzato e interessante. Le catacombe di Santa Domitill... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ticketstation Srl (under the brand name Touristation) is an organization specialized in the production, provision and promotion of tourist services in particular tours, ticketing, "packages" and experiences on the city of Rome. We have special agreements as Major Customers with the Archaeological Park of Rome and with Zetema for the promotion and activities related to the Civic Museums of Rome; We are the exclusive dealer of the Doria Pamphilj Gallery and we have an agreement with the Vatican Museums for the promotion of the Works and the Vatican City
Kontaktoplysninger
Roma, Italien
- info@touristation.it
- www.touristation.it
4,7
Fremragende
372 anmeldelser
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Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Expérience hors de Rome
Chauffeur Très passionné et donc passionnant !
30. juni 2025
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Cher Laurent,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !
Nous avons hâte de vous accueillir à nouveau bientôt pour une autre expérience inoubliable !
Cordialement,
Service Client de Touristation
Great driver
29. juni 2025
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Besvarelse fra Touristation
Dear Customer,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Great guided tour to really appreciate the Vatican Museum galleries and Sixtine chapel
Antonio was a great guide, very friendly and welcoming, and his precise explanations gave us a real insight on the museum galleries and the sixtine chapel that you wouldn't have without a guided tour. Thank you Antonio
21. juni 2025
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Dear Paul,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
Alessandro was a terrific driver who…
Alessandro was a terrific driver who clearly loves his city. He was knowledgeable and enthusiastic.
20. juni 2025
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Dear Tracy,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Visit to the catacombs is great !
Visit to the catacombs is great !
Thanks to Alessandro and his stories during the bus tour.
19. juni 2025
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Besvarelse fra Touristation
Dear Anthony,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Alessandro made this tour a joy
Alessandro made this tour a joy. He provided details of Rome that we hadn’t heard before. In addition, he provided all of the details we needed to have a successful tour of the catacombs.
19. juni 2025
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Besvarelse fra Touristation
Dear David,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Our guide was Antonio
Our guide was Antonio, spoke very interesting and was informative and attentive to everyone. Thank you a lot!
11. juni 2025
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Dear Valeria,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Antonio was the best ever.
11. juni 2025
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Besvarelse fra Touristation
Dear Tanner,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
A fantastic experience!!!! Daughter of Rome Roberta A1 Service
Wow just met one the kindest supportive and professional Italian girl in touristisation Roberta!!!!! We took the incorrect tour to the Catacombs and missed our correct tour to Colleseaum!!! Roberta so helpful and we still got to see the Colloseam she escorted us to prison and got tickets.... Such a fantastic person gave us little history of Rome and the new planned metro aswell... A great representative of Rome Roberta thank you for such kindness and effort.
8. juni 2025
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Besvarelse fra Touristation
Dear James,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Virginia was well informed
Virginia was well informed, friendly, and took excellent care of our group.
2. juni 2025
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Dear Ginger,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Besvarelse fra Touristation
Dear Tim,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Awesome tour!
28. maj 2025
Uopfordret anmeldelse
Besvarelse fra Touristation
Dear Lisa,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Besvarelse fra Touristation
Dear Paulina,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Besvarelse fra Touristation
Cher Jess,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !
Nous avons hâte de vous accueillir à nouveau bientôt pour une autre expérience inoubliable !
Cordialement,
Service Client de Touristation"
Sylvia and the tour was great would…
Sylvia and the tour was great would reconend
23. maj 2025
Uopfordret anmeldelse
Besvarelse fra Touristation
Chère Aaagneesss,
Merci beaucoup pour votre merveilleux avis ! Il est extrêmement important pour l'équipe de Touristation de fournir une expérience de visite mémorable et agréable, et vos commentaires signifient beaucoup pour nous.
Nous avons hâte de vous accueillir à nouveau bientôt !
Cordialement,
Service Client de Touristation
VISITES
J'ai pris un pass par mon CSE pour visiter Rome. Dans celui-ci j'avais réservé 3 "activités" : la chapelle Sixtine, le Vatican, puis le château. Il me restait donc 1 activité. Lorsque j'ai voulu réserver la 3ème activité, on m'a dit que j'avais pris tout mon quota. Pour info, j'ai du payer 90 euros à Touristation en supplément car je n'avais apparemment pas mis un code. Nous sommes allés à Touristation à Navona et là une dame charmante nous a dit qu'il y avait eu 2 réservations pour la même activité. Elle a appelé une collègue et nous a informé que nous allions être remboursés sous 10 jours (c'était en mars et nous attendons toujours.... !!!!). Nous avons voulu visiter le panthéon et avons été en plus obligé de régler cette visite pour 2 personnes.
Je déconseille donc très fortement TOURISTATION car malgré nos différents mails, nous n'avons jamais eu de réponse ni de remboursement. C'est vraiment de la malhonnêteté !!!! Nous gardons un très mauvais souvenir de TOURISTATION
26. marts 2025
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Besvarelse fra Touristation
Chère Valerie,
Merci d’avoir partagé votre avis avec nous. Nous sommes sincèrement désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Chez Touristation, la satisfaction de nos clients est notre priorité, et nous accordons une grande importance à chaque retour, que nous considérons comme une opportunité d’améliorer nos services.
Nous vous invitons à nous écrire à l’adresse info@touristation.it en nous indiquant tous les détails de votre réservation (nom, date, numéro de commande, etc.). Cela nous permettra de vérifier ce qui s’est réellement passé. Il n’est absolument pas dans nos habitudes de promettre un remboursement sans le réaliser, et nous tenons à faire toute la lumière sur votre situation.
Notre équipe reste à votre entière disposition pour toute assistance complémentaire et espère avoir l’opportunité de vous offrir une meilleure expérience à l’avenir.
Cordialement,
Service Clientèle Touristation
Great Guide Silvia!
17. maj 2025
Uopfordret anmeldelse
Besvarelse fra Touristation
Dear Customer,
Thank you so much for your feedback!
We are delighted to hear that you had a positive experience, and we truly look forward to welcoming you back in the future.
Best regards,
Touristation Customer Service
Besvarelse fra Touristation
Dear Karina,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Antonio etait un super guide
Antonio etait un super guide ! Une magnifique visite ! Grazie mille !
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra Touristation
Cher Jèrome,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !
Nous avons hâte de vous accueillir à nouveau bientôt pour une autre expérience inoubliable !
Cordialement,
Service Client de Touristation
Excellent helpful and knowledgeable…
Excellent helpful and knowledgeable guides. Interesting tour.
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Touristation
Dear Customer,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
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