Total Support Group Ltd. Anmeldelser 

680
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Malcolm from TSG installed my Starlink system yesterday and definitely went beyond the call of duty to get me an installation under difficult circumstances (let’s just say it took a lot longer than 3... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Kai from TSG has just completed our Starlink installation and has done a fantastic job. He even removed our old Sky dish and wiring. Top man 👍

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Got a call from TSG saying they'd had a cancellation and could install or Starlink within the next hour. Agreed and within minutes was contacted by Craig who confirmed his ETA. A first class inst... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’ve worked with many engineers, but Chris Thornton is easily one of the best. We had several ongoing issues with our music and TV systems, and Chris handled everything with total expertise. He is inc... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tv-reparation

Oplysningerne kommer fra forskellige eksterne kilder

The Total Support Group otherwise known as ‘TSG’ provides clients with an award winning ‘one stop shop’ solution to all of their signal requirement needs!


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

680 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(680)

32 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Outstanding service

Outstanding service! Kept me up to date throughout, patiently explained how the antenna worked. Made sure I knew what was going where and installed it exactly as required.

Could not fault them. Thank you!

1. august 2022
Uopfordret anmeldelse
Total Support Group Ltd.-logo

Besvarelse fra Total Support Group Ltd.

Good Morning Ross.

Many Thanks for taking the time to leave a review, I have passed your comments on to Installations Team.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Top class service

Top class service. We made a late call on a Friday for support & call returned by TSG that day which I'd not expected. Great service by Brent who walked into a stressed Mam dealing with a non related issue. Sorted the job quickly & efficiently. Polite & tidy worker who got our freeview running. Couldn't recommend him highly enough. A credit to his employer.

29. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Afternoon Carla

Many Thanks for taking the time to leave a review. I have passed your comments on to Brent and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Malcolm solved it!

I was very impressed with Malcolm, he spent the time to understand why our internet wasn't working properly and tried multiple antenna locations around the property in order to get the best signal possible. We now have better internet than ever so we are very grateful! He was very friendly and polite (and good with our dog who is always desperate to say hello).

29. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Afternoon

Many Thanks for taking the time to leave a review. I have passed your comments onto Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Craig - Top Drawer TV Engineer

Craig, was simply superb! Timely, personable and professional to a tee. TSG should give him a pay rise! Faultless performance- many thanks indeed.

28. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Afternoon Mr Jones.

Many Thanks for taking the time to leave a review. I have passed your comments on to Craig and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish

Excellent service from start to finish. Craig was professional, knowledgeable and helpful. He was prompt, quick and tidy in his work and I am delighted with the difference the aerial he fitted has made. Many thanks to Craig.

22. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Morning Rebecca.

Many Thanks for taking the time to leave a review, I have passed your comments onto Craig and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Absolutely fab service from first call…

Absolutely fab service from first call to Craig the engineer coming out to install equipment. Craig did a fab job and was very professional and friendly. Done a very tidy job.
Thank you TSG

22. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Afternoon Mel

Many Thanks for taking the time to leave a review. I have passed your comments on to Craig and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Chris Thornton was fantastic

Chris Thornton was fantastic, he sort my parents new aerial without any problems. He was very professional, helpful, kind and informative.

Thank you Chris

21. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Afternoon

Thank you for taking the time to leave a review and very happy we installed your parents aerial with no problems, I have passed your comments on to Chris and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Great Firm

EE instructed TSG to fit a 5G antenna for me at my request. TSG came out and fitted the antenna at my property as scheduled. The signal seemed fine but not long after TSG left the signal fluctuated. I called EE and TSG came out again and managed to find the sweet spot for the antenna. I am now getting 300 mbs through 5G.

The engineer was very friendly and went out of his way to ensure I got the signal and speeds I wanted.

Great company and would happily use again.

20. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Morning Jacob

Many Thanks for taking the time to leave a review, and I am very happy we were able to improve your Broadband Speed. I have passed your comments on to our engineer and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Chris Seaman Engineer

Chris Seaman Engineer was totally professional, and clearly was n expert in his field. He immediately diagnosed the TV issue which he resolved expertly and quickly. He is a credit to your Company

19. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Morning John

Many Thanks for taking the time to leave a review, I have passed your comments on to Chris and Installation Manager

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Alex Burling resolved my problem…

Alex Burling resolved my problem quickly, efficiently and retained his polite and helpful manner even though he had to erect a new aerial on my roof in temperature approaching 40o. Well done Alex and thank you.

18. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Morning Susan

Many Thanks for taking the time to leave a review, I have passed your comments on to Alex and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Excellent service from a professional

Excellent service from a professional, efficient and friendly company.

15. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Morning Martin.

Many Thanks for taking the time to leave a review, I have passed your comments on to Installations Team.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

We’ve moved to a very rural location…

We’ve moved to a very rural location with dreadful broadband so Malcolm installed an aerial in the loft and helped with advice over the next few days, all much appreciated by us.

11. juli 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Morning Dermot,

Many Thanks for taking the time to leave a review, I have passed your comments onto Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Brent Hood.

Brent Hood.
Ariel engineer visited our house today to rectify the TV signal causing the TV to keep pixelating . Brent explained a step by step account of what he was doing, had TV up and running very quickly. he was polite and well mannered engineer. A credit to himself and the company he work for. Well done.

30. juni 2022
Uopfordret anmeldelse
Total Support Group Ltd.-logo

Besvarelse fra Total Support Group Ltd.

Good Morning Francis,

Many Thanks for taking the time to leave a review, I have passed your comments onto Brent and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

A service to be proud of.

An excellent service. Very polite and informative engineer. Explained everything he was doing. Very professional. Very tidy. Cleared everything up and put television back in place before he left.would definitely recommend and use again.

30. juni 2022
Uopfordret anmeldelse
Total Support Group Ltd.-logo

Besvarelse fra Total Support Group Ltd.

Good Morning Robin,

Many Thanks for taking the time to leave a review, I have passed your comments on to Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Malcolm came fix a TV arial which was…

Malcolm came fix a TV arial which was not working. The issues were a little complicated. He worked through these methodically and kept us well informed about the options he selected to fix the problem - which was fixed successfully.

30. juni 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Morning Jonathan,

Many Thanks for taking the time to leave a review, I have passed your comments onto Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Aerial Installation

Malcolm came to connect our aerial for BT. He was experienced and knowledgeable and took time to explain the work he was doing. He was very friendly and also offered advice. Definitely recommend and will be keeping his card for any future installations!

24. juni 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Afternoon

Many Thanks for taking the time to leave a review, i have passed your comments on to Malcolm and Installations MAnager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Lack of freeview channels solved

We had a problem accessing all freeview channels. Malcolm identified a couple of problems with the aerial straight away and fixed the issue to leave us with a full strength signal and all freeview channels. We would strongly recommend his service. Professional and friendly.

23. juni 2022
Uopfordret anmeldelse
Total Support Group Ltd.-logo

Besvarelse fra Total Support Group Ltd.

Good Afternoon John

Many thanks for taking the time to leave a review, I have passed your comments on to Malcolm and Installation Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

BT problem

Malcolm was the one that turned up to sort out the BT problem and sort it out he did.
Very experienced and helpful and went the extra mile to make sure everything was as it should be before he left.

23. juni 2022
Uopfordret anmeldelse
Total Support Group Ltd.-logo

Besvarelse fra Total Support Group Ltd.

Good Afternoon

Many thanks for taking the time to leave a review, I am very happy that Malcolm sorted your issue, I have passed your comments on to Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

Amazing company

Massive thank you to Dean who sorted my BT Problem even spoke
to the lady on the phone at BT
Thank you so much

22. juni 2022
Uopfordret anmeldelse
Total Support Group Ltd.-logo

Besvarelse fra Total Support Group Ltd.

Good Afternoon Stacey

Many Thanks for taking the time to leave a review, I have passed your comments on to Dean and Installations Manager,

Kind Regards

Martyn
TSG Operations

Bedømt til 5 ud af 5 stjerner

I would HIGHLY recommend this company

I would HIGHLY recommend this company if our technition who came to support us with an ariel replacement on 16.06.2022 is anything to go by! He went above and beyond and no question was too silly! He was incredibly reassuring and presented his expert knowledge with ease and to the detail that I needed. He also did all of this in sweltering heat and made sure that he left us in a better state than when he'd found us! Absolutely brilliant! Thank you SO much CT!!

21. juni 2022
Uopfordret anmeldelse
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Besvarelse fra Total Support Group Ltd.

Good Afternoon

MAny Thanks for taking the time to leave a review, I have passed on to Installations Team.

Kind Regards

Martyn
TSG Operations

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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