Going to Bulgaria avoid Toptransfersbg as totally unreliable
So my wife books this transfer company from Sofia Bulgaria to Bansko Bulgaria 5 months ago.
Due to take the transfer on Tuesday 10th April and today the 8th April Galina their representative whose name is on the paypal account that money was sent to messages to say that the transfer will not take place.....
Obviously these crooks wait to see how many people they have and when not enough cancel the booking at the last minute so we have no choice but to pay an inflated price.
Since the cancelation miraculously 4 other companies have come forward with transfers at a much higher price so they are obviously all in it together.
Anyone visiting Sofia, Bourgas, Varna or Bansko return avoid these fraudsters like the plague as they will take your money and leave you in the lurch when their transfers remain unsold.
And here was their reply when she booked and queried cancelation.....And just so the true facts are obvious to all..... avoid like the plague!
On 27/11/2017 14:34, Top Transfers wrote:
Hi Celine,
No we can't cancel it.
We can't cancel it only if you not pay.
Our fault means if you're waiting for the driver more than 15 minutes, as due to our company rules, drivers should be waiting for you.
Also if you wait for the driver more than 15 minutes and you decide to cancel it, then we straight away will return your money.
Once you have booked and then pay for a transfer, we can't cancel it, without matter if you're the only passengers on the shared transfer.
If you have any further questions, please do not hesitate to contact us.
Kind Regards,
Top Transfers Bulgaria
27 2017 "Céline Matthews"
Hi,
Does it mean we need to pay but at the last minute you might cancel?
Thank you
Celine

