You have a choice. Book direct or book with Topflight. If you book Topflight, you're assured of support in resort (really helpful to get to know the place, to book trips, any issues), you've bet... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant resort managers Giuesppie and Richard. Very informative and friendly. Everything worked from the time of arrival at Dublin airport to arrival at hotel. Hotel Olivetto was superb. Brilliant b... Se mere
Virksomheden har svaret
We had a great experience with Topflight. Before our holiday, I got a WhatsApp message from our Topflight rep, Giuseppe Tonoli, introducing himself and he attached a Resort Info pack. He gave us a v... Se mere
Virksomheden har svaret
Just back from a week in Sorrento. Top flight team from sales through to resort team were excellent. The introduction to Sorrento walk around, organised by the resort team, was a great idea and a good... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Kontaktoplysninger
Irland
- www.topflight.ie
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
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Hotel was not 4 star
20. maj 2026
Besvarelse fra Topflight
Thank you Seamus, for your feedback.
We are very sorry to hear that the hotel did not live up to your expectations. Please be assured that we take all customer comments very seriously, as they help us review our partners and improve the experience we provide going forward.
We genuinely appreciate you taking the time to share your experience with us. If you would like to discuss your feedback further, our Customer Service team would be more than happy to hear from you: customerservices@topflight.ie
Thank you again Seamus and we do hope to see you again in the future.
Kind regards.
Amy.
Agent Best4Travel in DunLaoghaire were…
Agent Best4Travel in DunLaoghaire were very helpful with all the booking requirements. Transfers were good. Hotel was good quality - but a little isolated - and staff were very helpful. Our guide Stefano was excellent and helped to make the holiday very enjoyable and informative for everybody.
19. maj 2026
Besvarelse fra Topflight
This is fantastic to read!
We are thrilled you had a wonderful holiday overall and that everything went so well.
Stefano is super, thank you for highlighting his efforts.
We hope to welcome you back in the future.
Kind regards,
Amy.
Booking our holiday Just through booking our holiday I can…
Just through booking our holiday I can say the lady I dealt with was more than helpful.
18. maj 2026
Besvarelse fra Topflight
Thank you for your kind review!
We are delighted you had a wonderful booking experience and we hope you have a lovely holiday when it comes around.
Kind regards.
Amy.
coach at pick up at airport not of good standard
coach at pick up at airport not of good standard
when you open air vents your hand would be blsckend with grease
bus very hot aircon did not work a lot of passengers complained
10. maj 2026
Besvarelse fra Topflight
Thank you for taking the time to share your feedback following your recent holiday.
I was very sorry to read of your disappointment regarding the standard of the coach transfers and understand how frustrating this must have been for you. Comfortable and reliable transfers are an important part of any holiday experience, so I regret that this aspect did not meet your expectations.
Please be assured that your comments have been noted and will be passed on to our operations team and local suppliers for review, as we continuously aim to maintain and improve the standards of our holidays and services.
We genuinely appreciate you bringing this matter to our attention and thank you again for your feedback.
Kind regards,
Amy
A Taste of Puglia
A Taste of Puglia
Tours were well organized and varied.
Some fun activities included, such as pasta making and a visit to a cheese making farm.
Visited lots of different towns, got a great flavour of the Puglia region.
9. maj 2026
Besvarelse fra Topflight
This is really lovely to hear, thank you!
We are delighted everything went so well on the Puglia tour and you enjoyed all of the excursions and activities.
We do hope to welcome you back in the near future.
Kind regards,
Amy.
Trip to Puglia region
Just back from trip to Puglia region. Very enjoyable and interesting trip. Action packed taking in many cities. Stefano our guide was excellent.
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Topflight
Thank you for your kind feedback - we are thrilled to hear you had a wonderful holiday with us and that Stefano was a real highlight of the trip!
We hope to welcome you back in the near future.
Kind regards,
Amy.
A lady called Sharon took my call
A lady called Sharon took my call. I explained that I was going Solo and I wanted to visit Limone as I had been there many times with my late wife through your company. The whole procedure took maximum 15 minutes and I'm off to Limone and staying in our favourite Hotel. Thank you Sharon.
14. maj 2026
Besvarelse fra Topflight
This is lovely to read, Joseph. Thank you for such kind feedback and for your lovely comments about Sharon - she really is an asset to the team.
We hope you have the most wonderful time in Limone and that your lovely memories of your visits to Lake Garda come flooding back.
Kind regards,
Amy.
Location hotel tour guide and itinerary…
Location hotel tour guide and itinerary and only two hours on the plane with two minor tweaks ie hotel evening meal and record about where to eat in town this could be ten out of ten.
14. maj 2026
Besvarelse fra Topflight
Thank you for your feedback. We are delighted to hear that everything went well and that you enjoyed the hotel location, guide and itinerary.
Regarding your comments on the evening meals and places to eat in town, we appreciate you highlighting these points. We will certainly take your feedback on board as we continue to improve our tours and overall guest experience.
We do hope to welcome you back again in the near future.
Kind regards,
Amy.
Staff of topflight
The staff of topflight were very helpful and informative. The tour of sorento that they brought us on was great as we where able to find things easier. I would definitely recommend top-flight 👌
12. maj 2026
Besvarelse fra Topflight
Thanks so much for sharing, so lovely to hear you enjoyed your time with us. Our team in Sorrento are fantastic!
Terrible hotel
Terrible hotel, poor customer service.
Stayed in much better hotels at half the price I'm Italy. Choose somewhere else if you want an enjoyable holiday.
10. maj 2026
Uopfordret anmeldelse
Besvarelse fra Topflight
Hi Stephanie,
I'm having a little trouble finding a confirmed reservation under your name. Would you mind getting in contact with us at the email below and we will gladly look into any issues experienced.
customerservices@topflight.ie
Many thanks and regards,
Laura
Besvarelse fra Topflight
Thanks so much for your comments - Nodlaig is a great asset to our team, and we are delighted to hear she was able to assist you so well.
Kind regards,
Laura
The guide Maria was excellent
The guide Maria was excellent. The hotel was very clean staff all very friendly. Food not great. Hotel not suitable for people with any kind of mobility issues. Other than that I enjoyed my holiday
12. maj 2026
Besvarelse fra Topflight
Thank you for your feedback Maria, we are very happy to hear you enjoyed the holiday with us.
We are disappointed to hear the food was not up to standard and we will continue to review and monitor this, in order to improve wherever possible.
Thank you again and we do hope to welcome you back in the near future.
Kind regards.
Amy.
I have already filled in 2 surveys…
I have already filled in 2 surveys about Topflight and I have given them top marks for my holiday. I have already rebooked a holiday for September which speaks for itself. Enjoyed the company of 2 Topflight employees on my last trip. Sharon and Amy are great ambassadors for Topflight.
12. maj 2026
Besvarelse fra Topflight
Thanks so much Martin
Mobility has to be good for this holiday
The Hotel Palau was difficult to navigate with steps everywhere and no handrails. Perched on a hilltop, the town was inaccessible for me without the shuttle bus. Some of the tours had too much walking from where the bus was parked. Driver and guide were excellent and did their best to accommodate everyone. Food and seating arrangements in the hotel were only mediocre. Hotel staff delightful. The pool was inaccessible for me with lack of Roman steps which was a pity because swimming is a huge part of the enjoyment for me. It was my first time with Topflight and I’m afraid it will be my last as I realise my mobility is not good enough. The group were a lovely bunch, as was the driver and guide!
12. maj 2026
Besvarelse fra Topflight
Thank you very much for taking the time to share your feedback with us following your recent holiday on the Sardinia & Corsica tour.
I was genuinely sorry to read that aspects of the holiday proved difficult for you, particularly regarding the hotel layout and pool access. I completely understand how important comfort and accessibility are when travelling and I appreciate your honesty in explaining your experience.
I can see from your booking notes that our team did discuss the level of activity involved in the tour and the hotel facilities with you before travel. However, I do appreciate that sometimes the reality of a destination and the physical demands of a tour can feel very different once you are there.
We never want any guest to feel disappointed or uncomfortable during their holiday, therefore your comments are valuable and will certainly help us improve wherever possible.
Thank you again for travelling with us and for your feedback. While I understand your feelings regarding future touring holidays, I do sincerely wish you many enjoyable travels ahead in destinations and styles of holidays better suited to your comfort and needs.
Kind regards,
Amy.
It all started at Naples airport
Well met at Naples airport, Lindsay very helpful and informative throughout the holiday. The hotel was very good, traditional service with slight English overtones, (eg salt and pepper cruets on the tables) wonderful maitre d Luca. A bit more emphasis on traditional Italian cooking would be great!
View from dining room (and bedroom balcony) mindblowing!
Not enough made of wonderful garden, we were the only visitors when we were there.
11. maj 2026
Besvarelse fra Topflight
Thank you for your kind review and feedback.
We are delighted to hear you enjoyed your holiday with us and for highlighting Lindsay and the teams efforts. The views sound amazing!
We do hope to welcome you back in the future.
Kind regards,
Amy.
Amazing holiday in Sorrento all booked…
Amazing holiday in Sorrento all booked through Topflight. From booking to arrival in Sorrento we were delighted. Hotel accommodation was amazing, the food in our hotel was delicious and the staff could not do enough for us..
We booked trips through our tour rep to Pompeii and the Amalfi coast both of which were excellent and well worth seeing.
19. juni 2025
Besvarelse fra Topflight
Thank you for your lovely comments.
We are thrilled to hear everything from start to finish went so well and our resort managers we're able to assist with booking excursions.
We do hope to welcome you back in the future.
Kind regards,
Amy.
Amazing Experience 😁
Everything was so well organized, all worked seamlessly. Great hotel in a great location with brilliant resort managers. Our first trip with you, amazing experience, thank you!
3. maj 2026
Besvarelse fra Topflight
This is wonderful to hear!
Thank you for sending us such kind feedback.
We are thrilled everything went so well and that the resort managers got a special mention!
We look forward to welcoming you back in the future.
Kind regards,
Amy.
The food was excellent. Lovely friendly staff. View from big balcony were stunning also from bar & it's balcony for sitting enjoying the lake & dolimites . It felt like we were on cruise liner.
Food excellent and great view from balcony like being on a cruise liner
10. maj 2026
Besvarelse fra Topflight
Thank you for such lovely feedback.
We are delighted to hear you had a wonderful holiday and you loved the hotel!
We do hope to welcome you back in the near future.
Kind regards,
Amy.
Second time I have used topflite for an…
Second time I have used topflite for an escorted tour. Could not have asked for a better experience. Everything very professional, the excursions were very good and the guide was exceptional.
7. maj 2026
Besvarelse fra Topflight
Thank you, Richard, for your kind feedback.
We’re delighted to hear that you had another wonderful holiday with us and we truly appreciate you choosing to travel with us again.
We hope to welcome you back again in the future.
Kind regards,
Amy
The young lady who helped me made is…
The young lady who helped me made is very easy
unfortunately it was an Irish name and I cant remember it
23. april 2026
Besvarelse fra Topflight
Thank you for your kind feedback!
We believe it was Nodlaig who helped you, thank you for the special mention.
Many thanks,
Amy.
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