I don’t normally leave reviews, but I felt this one was deserved. As someone who’s completely new to buying tools and taking on DIY projects myself, I was a little unsure about what to buy. Bra... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As reported by many others extremely slow. I placed an order over 6 weeks ago and still not arrived. Poor communication and poor customer service. I would advise to AVOID this company
Good range of products across several categories. Pricing not too bad but small order surcharge can spoil it, makes it worth checking on Amazon or other sites if product available, can make it cheaper... Se mere
Excellent customer service. Allowed me to add another item to my order several hours after I had placed it, thus saving on postage. Items arrived early the next day. The tool itself (Batavia Maxxpack... Se mere
Virksomhedsoplysninger
- Værktøjsbutik
- Gør det selv-butik
- Leverandør af havebygninger
- Marked for byggematerialer
- Leverandør af trykluftværktøj
- Butik med snedkeriudstyr
Om ToolChimp
Skrevet af virksomheden
At ToolChimp, we’re bananas about tools and dedicated to being the UK’s favourite online supplier of power tools, hand tools, fixings, and everything in between.
🍌 Why Choose Us?
With over 40,000 premium products from trusted brands, we deliver the tools professionals and DIY enthusiasts rely on — all at competitive prices, and backed by fast, secure delivery across the UK.
🍌 Customer Satisfaction:
Our customers consistently rate us highly for great prices, quick dispatch and helpful support, making ToolChimp not just a place to buy tools, but a trusted partner in every project.
🍌 Returns:
With easy returns, 0% APR spread-the-cost options and a friendly, knowledgeable customer service team ready to help you find exactly what you need, shopping with us is simple, reliable and stress-free.
🍌 Get In Touch!
Ready to upgrade your kit? Shop with us online, or call our team for advice and assistance — we're here to help you every step of the way.
Customer Support:
✔ UK Based Office & Call Centre
✔ Open from 9:00am to 5:30pm, Monday to Friday
✔ Contactable by phone, email, or Live Chat
Flexible Payment Options
Skrevet af virksomheden
- Buy today, pay later with Klarna 🛍
- We offer flexible payment options on our website with Klarna, where you can spread the cost of your purchase over 3 Installements or 30 Days. Allowing you to still get everything you need, as and when you need it, without worrying over the upfront costs. T&Cs apply.
Kontaktoplysninger
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Storbritannien
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
Spend & Score ⚽
4,1
God
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 56 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dispatched quickly and exactly the item…
Dispatched quickly and exactly the item advertised and required.
Very well packaged.
Thankyou Toolchimp
13. marts 2026
Besvarelse fra ToolChimp
hanks for the great review, Nathan! 😊
Glad everything arrived quickly, exactly as expected, and well packaged — really appreciate your support!
Appears to be exactly what I ordered
Appears to be exactly what I ordered. Not used it yet but will get good use of it.
I’ve used this now as well moved house. Took the beds down and some cupboards apart. Also took some kennels down and back up in no time. Mixed size bolts and able to mix it up and sort it all out. It’s a cracking bit of kit. Utilised loads of the parts. Thank you.
13. marts 2026
Besvarelse fra ToolChimp
Thanks for the review! 😊
Glad everything looks as expected — hope it serves you well once you get using it. Really appreciate your support!
Not packed properly (underneath only)
Not packed properly (underneath only). Result: staple variety blister pack split open and a 3d puzzle of broken staple strips to try to re-assemble.
13. marts 2026
Besvarelse fra ToolChimp
Hi Simon,
Apologies for this — that sounds frustrating.
Packaging should protect items properly in transit, so we’ll be looking into this. If you can contact us with your order details, we’ll get this sorted for you as quickly as possible.
Besvarelse fra ToolChimp
Thanks for the great review, Mark! 😊
Glad you’re happy with the value, packaging, and delivery — really appreciate the kind words!
Excellent service and price
10. marts 2026
Besvarelse fra ToolChimp
Thanks for the great feedback! 😊
Really pleased you’re happy with both the service and the price — we appreciate your support!
There was something missing in the…
There was something missing in the delivery... They sorted it out thanks
5. marts 2026
Besvarelse fra ToolChimp
Thanks for your review, Mark! 😊
Sorry there was something missing initially, but glad we could get it sorted quickly for you. Really appreciate your support!
Poor delivery experience
Unfortunately had a really poor delivery performance. Had no updates on dispatch until I chased and then it apparently had got lost. Eventually got a delivery date but courier didn't attempt delivery stating that we were closed but in fact someone was available the whole time. Again no information until I chased. Hopefully it will arrive on next attempt as I need the item.
9. marts 2026
Besvarelse fra ToolChimp
Thanks for the great review, Adam! 😊
Brilliant to hear you’re happy with the quick service — cheers for the support!
Besvarelse fra ToolChimp
Thanks for the review, Christopher! 😊
Really pleased you’re happy with the service — we appreciate your support!
Service was spot on
8. marts 2026
Besvarelse fra ToolChimp
Thanks for the great review, Robert! 😊
Glad everything was spot on — really appreciate your support!
Toolchimp purchase
I hadn't used Toolchimp before although I purchase quite a lot of power tools.
There was a bit of a delay with the supplier of the product that I had ordered but the sales advisor (Dave) kept me fully informed throughout with updates.
I felt the process was quite personal and friendly as Dave phoned me a couple of times with updates which kind of sets Toolchimp apart a bit from other larger suppliers.
Will definitely use them again.
7. marts 2026
Uopfordret anmeldelse
DO NOT USE
DO NOT USE. This company is little better than a scam site. They sent me two items that were incompatible, after I’d specifically requested their advice on what to buy. It turned out they don’t even stock compatible items, and they refused to refund or replace.
27. februar 2026
Uopfordret anmeldelse
I haven’t even received my item yet
I haven’t even received my item yet. Should have been delivered on Thursday and it’s now Sunday.
3. marts 2026
Order dose not arrive!
was told item was in stock so ordered, then it did not arrive found order was canceled by the sales person ( no longer employed?) so re orded as i was told definitely next day AM delivery, 2 days later still not delivery will not be using again. update i have been offered £20 off the total order for the troubles.
25. februar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.