I don’t normally leave reviews, but I felt this one was deserved. As someone who’s completely new to buying tools and taking on DIY projects myself, I was a little unsure about what to buy. Bra... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As reported by many others extremely slow. I placed an order over 6 weeks ago and still not arrived. Poor communication and poor customer service. I would advise to AVOID this company
Good range of products across several categories. Pricing not too bad but small order surcharge can spoil it, makes it worth checking on Amazon or other sites if product available, can make it cheaper... Se mere
Excellent customer service. Allowed me to add another item to my order several hours after I had placed it, thus saving on postage. Items arrived early the next day. The tool itself (Batavia Maxxpack... Se mere
Virksomhedsoplysninger
- Værktøjsbutik
- Gør det selv-butik
- Leverandør af havebygninger
- Marked for byggematerialer
- Leverandør af trykluftværktøj
- Butik med snedkeriudstyr
Om ToolChimp
Skrevet af virksomheden
At ToolChimp, we’re bananas about tools and dedicated to being the UK’s favourite online supplier of power tools, hand tools, fixings, and everything in between.
🍌 Why Choose Us?
With over 40,000 premium products from trusted brands, we deliver the tools professionals and DIY enthusiasts rely on — all at competitive prices, and backed by fast, secure delivery across the UK.
🍌 Customer Satisfaction:
Our customers consistently rate us highly for great prices, quick dispatch and helpful support, making ToolChimp not just a place to buy tools, but a trusted partner in every project.
🍌 Returns:
With easy returns, 0% APR spread-the-cost options and a friendly, knowledgeable customer service team ready to help you find exactly what you need, shopping with us is simple, reliable and stress-free.
🍌 Get In Touch!
Ready to upgrade your kit? Shop with us online, or call our team for advice and assistance — we're here to help you every step of the way.
Customer Support:
✔ UK Based Office & Call Centre
✔ Open from 9:00am to 5:30pm, Monday to Friday
✔ Contactable by phone, email, or Live Chat
Flexible Payment Options
Skrevet af virksomheden
- Buy today, pay later with Klarna 🛍
- We offer flexible payment options on our website with Klarna, where you can spread the cost of your purchase over 3 Installements or 30 Days. Allowing you to still get everything you need, as and when you need it, without worrying over the upfront costs. T&Cs apply.
Kontaktoplysninger
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Storbritannien
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
Spend & Score ⚽
4,1
God
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 56 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ToolChimp
Thanks for your kind words! 😊
Glad to hear everything arrived quickly and you’re happy with the service — we really appreciate the support!
Selling goods not in stock or be able…
Selling goods not in stock or be able to get stock.
Sold 2 no drill bits paid in full on website.
Nothing stated regarding stock, just delivery 3 days.
Chased after 7 days as no communication.
Bits not in stock, didn't know when they would be on stock.
Avoid.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra ToolChimp
Sorry to hear about your experience — this isn’t the level of service we aim to provide.
It looks like we let you down on both stock visibility and communication, which is frustrating, especially when you were expecting a quick turnaround. We should have made the stock position clearer at the point of order and kept you updated sooner.
We’re reviewing this internally to prevent it happening again. If you’re open to it, please reach out with your order details and we’ll do our best to put things right.
Besvarelse fra ToolChimp
Thanks for the great feedback! 😊
Glad everything arrived quickly and at a good price — appreciate you taking the time to leave a review!
Fantastic quality with Service to match
24. marts 2026
Besvarelse fra ToolChimp
Thanks so much for the great feedback! 😊
We’re really pleased you’re happy with both the quality and the service — that’s exactly what we aim for. Appreciate the support!
Besvarelse fra ToolChimp
Thanks for the great review! 😊
Delighted you’re happy with the product, price, and delivery — really appreciate your support!
Besvarelse fra ToolChimp
Love to hear that! 😄
We work hard to stay competitive on price, so it’s great to know it made a difference — thanks for the support!
Go too place for fast tool deliveries…
Go too place for fast tool deliveries and choice
1. november 2025
Besvarelse fra ToolChimp
Really appreciate that! 💪
Great to hear we’re your go-to — we’ll keep working hard to deliver fast with a solid range every time. Thanks for the support!
Great service good communication…
Great service good communication delivered as promised
22. marts 2026
Besvarelse fra ToolChimp
Thanks for the great feedback! 😊
Glad everything went smoothly and arrived as promised — really appreciate your support!
Very easy to purchase
Very easy to purchase, delivery was very quick and kept updated at all times
21. marts 2026
Besvarelse fra ToolChimp
Thanks for the great review! 😊
Glad you found the ordering easy and the updates helpful — and even better it arrived quickly. Really appreciate your support!
Once ordered (tacwise finishing nails)…
Once ordered (tacwise finishing nails) part of the order came and after contacting the supplier the final part of they order arrived
14. marts 2026
Besvarelse fra ToolChimp
Thanks for your feedback! 😊
Sorry the order arrived in two parts, but glad we were able to get the remainder out to you quickly after you got in touch. Appreciate your patience and your order!
Quick delivery and arrived on time
19. marts 2026
Besvarelse fra ToolChimp
Thanks for the great feedback! 😊
Glad your order arrived quickly and on time — really appreciate your support!
Besvarelse fra ToolChimp
Thanks again for the kind words! 😊
Really pleased you’re happy with the service — we appreciate your support!
A1 Service
Great price with super speedy accurate delivery. Highly recommend. Thank you
17. marts 2026
Besvarelse fra ToolChimp
Thank you for the brilliant review! 🙌
Delighted you’re happy with the price and speedy delivery — really appreciate the recommendation!
Besvarelse fra ToolChimp
Thanks for the great review! 😊
Really pleased you found the website easy to use and everything arrived quickly at a good price — appreciate your support!
Besvarelse fra ToolChimp
Thanks for the great feedback! 😊
Glad you’re happy with the product and the quick delivery — really appreciate your support!
Items didn’t get delivered told a…
Items didn’t get delivered told a couple of different reasons after waiting nearly 2 weeks
A call would of been more productive rather than myself calling them
just to be told they were damaged before they were sent out
Don’t waste your time
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra ToolChimp
Sorry to hear about your experience — this isn’t the service we aim to provide.
Waiting that long and then receiving conflicting updates is understandably frustrating, and we should have been proactive in contacting you rather than you having to chase us. That’s on us.
We’re reviewing this internally to improve both communication and dispatch processes. If you’re open to it, please get in touch with your order details and we’ll do everything we can to put this right.
Wrong size was too small but got £10…
Wrong size was too small but got £10 refund which was a kind jester from supplier
14. marts 2026
Besvarelse fra ToolChimp
Thanks for your feedback 😊
Sorry the size wasn’t quite right, but glad we could offer a small refund to help. Appreciate your understanding and your order!
Besvarelse fra ToolChimp
Thanks for the review! 😊
Really glad you’re happy with the service — we appreciate your support!
Besvarelse fra ToolChimp
Thanks for the great feedback! 😊
That’s exactly what we like to see — ordered Sunday, delivered Tuesday morning 💪
Really appreciate your support!
From ordering the item to delivery 2…
From ordering the item to delivery 2 days
Can't ask for better.
9. marts 2026
Besvarelse fra ToolChimp
Thanks for the great review, Howard! 😊
Two-day delivery is exactly what we aim for — glad it hit the mark. Really appreciate your support!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.