ToolChimp Anmeldelser 

Ordered from Brick Clamps/tongs. Turns out they weren't in stock. Told stock was coming in so gave another 2 week or so. Still not in stock. Asked for a refund and still haven't received it after nearly 3 weeks. Having to get a chargeback from credit card company due to them no longer replying. Will never use again!

Ordered the pin gun, they sent it to the wrong address, I am currently trying to get refunded, so far they are refusing. Ironic that they’re marketing strategy is based around monkeys, and they seem to be as intelligent

Placed an order, which was processed. Was then told the item was out of stock. Asked for a refund, still waiting 7 days later. Very poor communication, poor customer service, wouldn’t recommend

Good price and fast delivery

Good service

Fair price and delivered promptly

Great service, ordering . Delivery fast. Will definitely be using toolchimp again.

The custom and really good to use

Tool was rubbish, ordered a pin gun but wouldn’t even fire pins in. Asked for a refund and so far have been ignored! Avoid product and company!!!

Great value for money,just as advertised and quick service.
Very happy with purchase.

As a sole trader I found the service very poor, although the online site is glitzy and promising the service after purchase, in my opinion, is disappointing. I ordered goods to satisfy a job I was engaged on, the items were still not delivered after seven days, I contacted toolchimp to query the order only to be told that a third party company had yet to deliver the items. If I had known this I would have sourced the items elsewhere.

Products arrived on time and with good communication and aftersales support from Toolchimp.
Would recommend and would definitely use again. Thanks very much for your help.

Great job 👏
Prompt delivery
Would be using these guys again

Good comms, fast delivery, friendly staff. The packaging was sufficient but was clearly a very old and worn box, probably old stock or display model. But the mower was prestine condition and full warranty so all good. Would use Toolchimp again

Value for money and quick delivery

Excellent productt at the right price! I've seen plenty of these tressles all over the internet, but Toolchimp were the cheapest and British based.

Great service , great price, good communication, fast delivery . Very happy

Fast delivery good prices easy to use website

Ordered Sunday evening received Tuesday morning, also best price could find. Thanks toolchimp.

A dodgy business. Try to avoid at all cost. I have ordered an item that was listed as it's in stock. Turned out to be a complete lie and now they won't even refund me!

This is what AI says about them:

⚠️ There are consistent complaints

Items listed in stock when they aren’t
Delays waiting for suppliers
Receiving wrong or damaged items
Refunds taking a long time or requiring chasing
Some reviewers even describe experiences that felt scam-like (e.g., delays + poor communication), though others say problems were eventually resolved.

🧠 What this usually means

This pattern is typical of a imperfect online retailer:

❌ Sometimes relies on suppliers (stock issues, delays)
❌ Customer service can be inconsistent
It’s closer to a “mixed reliability” store than a fraud.

✅ Bottom line

Not a scam site overall
But not as reliable as top-tier retailers either