TLX Anmeldelser 

Absolutely pristine condition phone, no signs of use anywhere. I bought A grade and I think it's a brand new phone they've sent me just unsealed. Had a bit of a nightmare with the delivery at no fault of the seller and they went above and beyond to help. Would definitely buy from again and would highly recommend them if you are looking to buy a phone. The support from Anita was prompt and helpful A++++++. Thanks again and good luck with your business!

I bought a TV, and despite a couple of technical issues I couldn't be happier. Anita especially was very helpful is sorting my problem out.

Firstly, their customer experience is miles ahead of the competition, both in terms of customer service, and honesty about products. I bought a "B+ grade" Hoover HL410 Pet that was advertised as refurbished, but not cleaned. The photos looked way worse than was actually the case, and it all came up shining with a non abrasive scourer and a little Cif cream in under 5 minutes. Hoovered out the brush roller with another Hoover, and put everything together which really was child's play. The cleaner is a quality build, and the company kept to timeframes and checked in meticulously well. Can't praise them enough, really, this experience was positive from start to finish, and I've got this madly modern, still sold by Hoover for over £220, HEPA filtered cleaner for under £50. Only downside... they couldn't get Henry Cavill to deliver it, lol!

Bought phone from their eBay store. Arrived in better condition than expected via next day delivery. Great service, value and communication including a post-delivery co-operation that was greatly appreciated.

I had an issue with the item I bought from the company .When I emailed the company their communication exceeded my expectations. I received a replacement straight away I was completely impressed with professionalism and customer service.

Got my partner a phone it came on time, it was easy to order and partner is happy with it.

This is the second time that I have purchased a John Lewis velvet bedspread from this seller at an extremely competitive price. My recent one arrived in the original packaging with labels and in perfect condition, a beautiful item.
There was a slight issue with the Royal Mail delivery and tracking but I contacted Anita in customer services via email and it was resolved very quickly. A very happy customer.

My hedge trimmer kit arrived with no battery or charger. I emailed the evening of receipt and spent two hours trying to get through on the phone. Very frustrating. However, I did get a call back, and it turns out the article was incorrectly advertised as including the battery and charger. and the price was compatible with body-only supply. We agreed a compromise with a substantial discount on the purchase price, so overall I am disappointed, but recognise this was an honest mistake, and the supplier did their best to put it right.

Tomtom was a great price, but when it arrived the thing would not work. I found the cable was faulty. They sent me another cable, First class which arrived within 24 hours. Tomtom now works.
Communication with Kazoop by email was excellent.

Ordered a escooter was really impressed not only with the purchase but how quickly it arrived will definitely use this company again

I placed an order for my mother and my mother paid with her debit card, to be delivered to HER address. Nowhere on the website does it state delivery timescale. I tried to call customer services line on Saturday, provided by their website, but they were closed - their automated message informs their lines was open between Monday to Friday.

All throughout Monday I had been trying to get through to them and I was unable to reach through to anyone.

I had major fraud concerns. The red flags were enough for me to email them to express my concerns.

I received a reply from a non-British person to tell me they did not despatch my order because I did not pass a few security checks!! Please make it make sense of this, because I can’t. I did not apply for credit, I paid in full for a RECONDITIONED MOBILE PHONE. It’s wasn’t just the lack of professionalism, it screamed business rort. As a former fraud investigator in financial crime, I questioned their operation, and believe they returned my mothers money in panic.

If you use this “business”, then it is at your own risk. Good luck,

Great to deal with, quick to dispatch with constant communication. A slight issue with the phone, but after a quick discussion it was sorted very quickly. Would highly recommend and will definitely be using again!

I had an excellent experience with this seller! The service provided was top-notch, and the quality of the item exceeded my expectations. The seller was prompt in responding to my inquiries and ensured the product was well-packaged and delivered on time. I highly recommend this seller for their professionalism and high-quality products. Will definitely purchase from them again!

Fast shipping good quality refurbished product

Very fast delivery, my son love his scooter

Fantastic customer service! I had a faulty batteries on one of my purchases and I made contact to see what could be done. The comms were excellent and I received an acceptable resolution in just one day! This seller cannot be faulted and provides an excellent service. Nothing was too much trouble and apologised for the inconvenience too - something you don’t very often have from anyone these days. I have purchased more than 6 items from this seller and will definitely be purchasing from them again. I can honestly say, without any doubt, that I would highly recommend this seller....thank you Adam.

Great customer service and fast delivery. Easy to deal with and would definitely use them again.

Fast efficient service.