TLX Anmeldelser 

500
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Dear Jatinder, First of all, thank you very much for everything. I carefully checked the package, and everything was included as expected. I have been using it for two weeks now, and so far... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve bought from this company several times! Always an honest description and packed well. Super speedy delivery. When an issue due to damage occurred was sorted amicably in no time 👍🏻

Bedømt til 5 ud af 5 stjerner

Exceptional customer service, superb iPhone 16e in pristine condition with 100% battery and apple warranty intact, at a very good price. Couldn’t ask for a better buying experience and will recommend... Se mere

Bedømt til 5 ud af 5 stjerner

I recently had a minor issue with an order, and the customer service team at TLX—specifically Julie—was absolutely fantastic. When the initial solution didn't quite go as planned, she proactively offe... Se mere


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

500 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(500)

25 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Mobile phone purchase

I recently purchased an iPhone 15 Pro Max, and although there was a small discrepancy with the device’s condition, the seller’s customer service was outstanding. Adam was prompt, understanding, and ensured the issue was resolved quickly. I’ve bought from this seller several times before, and they consistently provide high-quality products and excellent support. It’s clear they value their customers and work hard to ensure satisfaction. I’m very pleased with my purchase and would highly recommend them. Thank you, Adam!

8. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service

This is the third time I’ve made a purchase from Kazoop and each time I’ve enjoyed 5* service. Items are better than described, prices are incredible, postage is free and very fast dispatch, well packaged too.
I’m very happy to recommend Kazoop. Anita in customer service is the perfect person for the role, she goes above and beyond expectations and goes the extra mile to ensure complete customer satisfaction.
Thank you for great shopping experiences!

29. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

I purchased new iPhone from cheapest_electricals on eBay. I was initially sceptical buying from online marketplace. But Anita kept me informed and clarified all my queries. The iPhone is new in sealed box as described on eBay and they provide purchase receipt. The Apple warranty started when I switched on and registered the iPhone. Overall very happy with the purchase and 5* to the seller and Anita. Will definitely recommend the seller.

26. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Misleading sales practices, actively try and remove negative reviews

Purchased an IPhone 15 Pro Max From Kazoop (Online Trading Name of TLX Electrical). They sold it as new and unused. It was not new and unused, it had been used for testing which is misleading.

Any time I try and leave a review, they flag it for “defamatory content”. There’s nothing defamatory here, and I’ll keep reviewing until they stop trying to censor genuine reviews.

Customers beware! I can only assume I’m not the only genuine voice they use this practice on.

I have proof of purchase and evidence. Trustpilot, please factor this in next time my reviews are unnecessarily flagged for removal. I haven’t breached any reviewing guidelines.

*Update* - I’ll not fully entertains Kazoop’s response but be weary, they didn’t list the product as ‘Like New’, that’s my biggest concern with them, if they had, I wouldn’t have purchased it. Just be cautious, with so much effort to censor my reviews, which I had to flag to trustpilot, I personally could never recommend this firm to anyone).

17. oktober 2024
TLX-logo

Besvarelse fra TLX

Thank you for your feedback. We regret that you are unhappy with your experience, and we take any concerns regarding our products and practices very seriously. We’d like to clarify some points in this matter to ensure transparency.

The item purchased was sold as a "like new" iPhone 15 Pro Max. This means that while the phone may have undergone limited testing to guarantee optimal functionality, it remains in pristine, like-new condition, as described. The term "like new" clearly indicates that the device may not be sealed, yet it fully meets the standards of an unused, top-quality product.

When you reached out with your concerns, we offered a full return and refund option, which you declined. Since you opted to keep the device, it is unfortunate that our decision not to offer additional compensation has led to repeated, negative reviews, despite our efforts to resolve the matter fairly.

At Kazoop, we believe in providing genuine value and quality products to our customers, and we stand by the accuracy of our product descriptions. We encourage all feedback but also aim to ensure that reviews remain factual and within guidelines for the benefit of all potential customers.

Bedømt til 5 ud af 5 stjerner

EFFICIENT COMPANY DEFO RECOMMEND

So glad I came across this company on ebay, I bought a refurbished dehumidifier and received it the next day, B+ rating but still lovely condition as listed and working like new, the sellers communication was great, and staff particularly Anita were very friendly and efficient, would recommend and will be my first go to next time 😊

24. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent.

Excellent.
Phone came in 2 days perfect condition for 33% less than anywhere else. Mint!

😄😄😁😁😁😁😁😁😁😁😁

12. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It really surpassed what i was…

It really surpassed what i was expecting tbh, I contacted the seller about some request and they got back to me fast and was very responsive. I got everything settled. I would definitely do business with them again and I strongly recommend others to get items for
them, if have any issues they get it sorted in the space of 24hrs and they are very efficient.
Strongly recommend 💯👌🏾

1. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I'm satisfied with my experience with…

I'm satisfied with my experience with this store. There was a small issue, but the seller quickly resolved it. The items very well packed and arrived fast. Thank you very much. I will most likely buy from them again.

1. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great price

Great price, phone in excellent condition. Happy customer

8. september 2024
TLX-logo

Besvarelse fra TLX

Hi James!

Thank you for sharing your positive experience shopping with us.

We hope to see you again soon!

Kind Regards
The Kazoop Team

Bedømt til 5 ud af 5 stjerner

First time ordering with Kazoop and it…

First time ordering with Kazoop and it was a pleasant experience. Item shipped very quickly same day, arrived in great condition and was basically as good as new despite advertised as grade B1. Highly recommend.

6. september 2024
TLX-logo

Besvarelse fra TLX

Hi Jonas!

Thank you for your 5-star review.

We really appreciate you taking the time to share your experience with us!

If there’s anything else we can help you with, please let us know.

Kind Regards
The Kazoop Team

Bedømt til 5 ud af 5 stjerner

A problem sorted , first class

Had a problem with a coffee machine. This was sorted to a first class degree with ease and no problems. Can't fault this company at all. Very happy to know that their customer service means I would recommend to anyone.

11. september 2024
Uopfordret anmeldelse
TLX-logo

Besvarelse fra TLX


Hello Paul!

Thank you for leaving a 5-star review.

We're delighted to hear that you're satisfied with your purchase. I will make sure to share your feedback with the appropriate departments.

If you need any assistance with setting up the product, or if you have any questions, please don't hesitate to contact us.

Best regards
The Kazoop Team

Bedømt til 5 ud af 5 stjerner

great customer service from Kazoop

Bought a laptop from Kazoop, found a small problem that was sorted very quickley, great customer service, with quick replys to your emails / messages. would highly recomend. Cheers Ken.

11. september 2024
Uopfordret anmeldelse
TLX-logo

Besvarelse fra TLX

Hi Ken,

Thank you for your 5-star review. 🙌

Kind Regards
The Kazoop Team

Bedømt til 5 ud af 5 stjerner

Anita a credit to a great company

Ordered a set of headphones with dongle .
Have to say they arrived super fast , they were in a sealed cardboard box each item in own bag and on top of that all bubble wrapped !
Lovely leaflet explaining after care get in touch .
The headphones were classed as B+ but have to say looked like brand new

The dongle wasn’t working and I contacted Anita at the company to be told a new set would appear and apologies .
This has been arranged for tomorrow not even 48 hrs since I contacted them .
The company has a great ethos good old fashioned brilliant care looking after there customers .
Anita is a pleasure to deal with and an asset to the company I hope they appreciate her 😉

I am looking to purchase other goods and will be looking at there site first for my bargains

Highly recommend
***** update ******
Other set of headphones came as they said .Again great condition this set , was actually in genuine box and had charging cable too a bonus !!
Although first set purchasing knowing no box or cable was still a brilliant buy .
I’m looking at buying ps4 headphones for a family member as I type this from them .

10. september 2024
Uopfordret anmeldelse
TLX-logo

Besvarelse fra TLX

Hi there,

Thank you so much for your 5-star review.

We are so pleased you're happy with your purchase experience! I will pass your feedback onto Anita, as I know she’ll be thrilled to hear how happy you are.

If you have any questions in the meantime, please do ask.

Kind Regards
The Kazoop Team

Bedømt til 4 ud af 5 stjerner

Used this company through Amazon

Used this company through Amazon. Customer service was superb when requested a replacement for a faulty item - I guess I had to knock a star off for the fact the original item didn’t work in the first place. it’s good to deal with people who do what they should these days.

4. september 2024
Uopfordret anmeldelse
TLX-logo

Besvarelse fra TLX

Hi Chris!

Thank you for your 4-star review.

We are thrilled to see your feedback, it's really appreciated!

Kind Regards
The Kazoop Team

Bedømt til 1 ud af 5 stjerner

I ordered Refurbished mobile with…

I ordered Refurbished mobile with slight scratch on it. I think the speaker is faulty When I listen to someone speaking or Audible their voices are not clear. You haven't responded to emails & no one answers the phone. Call me pls 07895324779

26. august 2024
TLX-logo

Besvarelse fra TLX

Hi Andrea,

Thanks for your review.

I'm sorry we got it wrong this time around, I can see we sent you a returns label straight away.

Thanks
The Kazoop Team

Bedømt til 5 ud af 5 stjerner

Would recommend this company to friends…

Would recommend this company to friends and family, will be back.

Thank you.

Dean Harrison

21. august 2024
Uopfordret anmeldelse
TLX-logo

Besvarelse fra TLX

Hi Dean,

Thank you so much for your kind words! We're thrilled to hear that you'd recommend us to your friends and family and that you'll be back. Your support means the world to us, and we're grateful for the opportunity to serve you.

We look forward to welcoming you back soon!

Best regards,
The Kazoop Team

Bedømt til 5 ud af 5 stjerner

No one can understand how good these…

No one can understand how good these people are.try it.they go above and beyond.belive me I know.any issues you have they are on it straight away.you will not be dissapointed...Stephen oglesby Liverpool.

15. august 2024
Uopfordret anmeldelse
TLX-logo

Besvarelse fra TLX

Hi Stephen,

Wow, thank you so much for your amazing feedback! We're beyond grateful for your kind words and your trust in us. It means a lot to know that you've had such a positive experience, and we're always here to go above and beyond for our customers.

We truly appreciate your support and look forward to continuing to serve you!

Best regards,
The Kazoop Team

Bedømt til 5 ud af 5 stjerner

Amazing customer service

I had to contact the company because I thought there was a problem with my new phone, but there wasn't it was my inexperience with phones anyway spoke to a lovely lady called Anita, she was amazing couldn't have been anymore helpful, I would highly recommend this company

21. august 2024
Uopfordret anmeldelse
TLX-logo

Besvarelse fra TLX

Hi Donna,

Thank you so much for your lovely feedback! We're thrilled to hear that Anita was able to help you and that you had such a positive experience with us. It's wonderful to know you'd highly recommend our company, we truly appreciate your support!

We're always here if you need anything, and we look forward to serving you again.

Best regards,
The Kazoop Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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