Great job DIY Tiles. Swift delivery of samples, good availability of tiles, great quality product, and the kind of customer service you expect from a family business. Went to lengths to resolve an iss... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a fantastic experience at Tiles DIY. The customer service was top-notch, specifically thanks to Uthman. He was knowledgeable, professional, and helped me with everything I needed across all area... Se mere
Placed order online and paid via BACS as requested and sent email to confirm payment and delivery. Followed up just before delivery to be advised that order had not been processed and wouldn't be arri... Se mere
Son had an urgent request to complete his set up for a photo shoot in a studio. The Bounds Green store were very helpful and tracked down the tile stock he needed in their Colchester warehouse/showroo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
480-482 Ley Street, IG2 7BZ, London, Storbritannien
- 020 3151 2244
- onlinestore@tilesdiy.co.uk
- www.tilesdiy.com
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible service
Terrible service! The wrong tiles were delivered after I had ripped out my whole kitchen and nobody called to let me know until I asked for the tiles to be delivered and had to cancel my tiler. If they had let me know straight away they had the wrong tiles in the warehouse I would’ve delayed ripping out the kitchen! Then I had to wait a further three weeks for the correct tiles and although they promised to call and let me know the new delivery times I had to repeatedly call them to find out delivery dates so I could rebook a tiler.
Couldn’t fullfil the order
Couldn’t fullfil the order. Damaged goods sent. Hold ups. Say things are in stock when they are not. Had to go elsewhere for the things they could not deliver and found out I spent a lot more than I should have. Overpriced and then made me think I was getting a good discount which was not true compared to the price elsewhere. Try Chris Stevens Muswell Hill for a much better deal and customer service. Wish I had gone there first.
Friendly staff..reasonable prices
Jamie was extremely helpful and…
Jamie was extremely helpful and knowledgeable and found me everything for my new ensuite bathroom and for a very competitive price too.Would highly recommend.

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Nice staff and service top tiles…
Nice staff and service top tiles offered me ceramic tile and tiles diy offer porcelain tiles for floor. i asked my builder he said only porcelain tile good for floor this is what i,ve been told in tiles diy Chingford and prices are amazing £8.99m2 inc vat for metro is best price i found in London
Great products, great prices and great sales team
At reasonable competitive pricing and range of variety, tiles diy are unbeatable. I found the service I received during researching and purchasing the right tiles for my project to be invaluable. Curteous and professional with great after sales care .

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Quality show and talented professionals
The showroom is beautiful and there is a wide selection of both floor and wall tiles. The displays are excellent as they show wall and floor tile combinations if you are looking for a little inspiration for your home. They offer all the latest materials such as granite, limestone, porcelain and other natural stones. All tile products of a high-quality, with expert staff and amazing customer service. I have purchased patio, kitchen and bathroom tiles from Tiles DIY and I would never shop anywhere else for tiles again! I was impressed from the moment I entered the showroom and would highly recommend Tiles DIY.

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What a great service from the Tunbridge…
What a great service from the Tunbridge Wells branch very helpful especially when I needed to source extra tiles .The kitchen floor has received great comments from my family and friends

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Very helpful knowledgeable and very…
Very helpful knowledgeable and very keen prices.

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We had excellent customer service and…
We had excellent customer service and advice. All members of staff were helpful and very happy to spend time discussing our ideas. Would highly recommend.

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I bought Tiles from their Tunbridge…
I bought Tiles from their Tunbridge wells branch and Jamie their Manager was very helpful. I will surely recommend them for prices to after sales service.

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Great outfit
The staff were very knowledgable, helpfull and nothing was too much trouble when we needed to completely change our main tiles for another set and order more of our feature ones. Will use again for our next project.

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Reasonable prices,friendly staff and…
Reasonable prices,friendly staff and very good service

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Great service and very helpful
Great service from the guys in the Chingford Branch. Needed my tiles delivered urgently. Karol was very helpful in arranging for my tiles to be delivered on the same day I ordered them.

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Really helpful and Jamie went out of…
Really helpful and Jamie went out of his way as we caught him late in the day , he stayed open an extra 15 minutes to let us look around . We came but the next day and bought some really nice tiles from him . I would highly recommend for service and quality .

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Helpful
They was so helpful, and when ordered, it come into store very quickly, great service
First tile buying experience!
My whole tile buying experience was made very easy by the guys in the Tunbridge Wells store. The first time I visited the store, Liam was very helpful and pleasant. Then every subsequent visit, the other employees were patient but attentive. The tiles chosen, work perfectly in our space and the guys helped me to create my ‘vision’ by listening and suggesting.

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Great Store
The staff in the Tunbridge Wells Store are so helpful and lovely to deal with. I would highly recommend them.

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Good service and good products I will…
Good service and good products I will continue to use on all my projects

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very helpful and good service from…
very helpful and good service from Tunbridge Wells store

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