Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was... Se mere
Virksomheden har svaret
I talked through my requirements, the wall lighting company ‘got it’. They made the cables to our agreed specifications. It was delivered promptly and very well packaged in Nov 25. Our renovation has... Se mere
Virksomheden har svaret
Beautiful lights. Superb quality, non flimsy cheap parts here. We initially ordered several different styles to try out before ordering more of our preferred lights. Returns were handled quickly and... Se mere
Ordered the Zafferano Pina mini table lamp, having seen them in a posh restaurant in Oslo! I was thrilled to finally find them stocked by The Wall Lighting co. It was expensive, but worth every pen... Se mere
Virksomheden har svaret
We have a wonderful range of beautiful, bespoke and quality wall and pendant lights at The Wall Lighting Company Ltd. Our lights are sourced from artisans in the UK to designers in the USA and Europe. For any lighting style - contemporary, classic, bespoke, unique and industrial. Interior, Bathroom and Outdoor Wall Lighting with the correct IP specifications. We pride ourselves on our customer service and want to help our customers in achieving all their wall lighting requirements. Free standard UK delivery on all orders over £100.00.
Skrevet af virksomheden
The Barrelage, Dorothy Avenue, TN17 2LP, Cranbrook, Kent, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very beautiful lamp, easy to assemble. Fast delivery. Honest price.
Amazing company! Super Customer service, quick replies and queries answered......and the lights I ordered are of unbelievable quality and look stunning! So so so many compliments! Worth the extra you might pay compared to some other companies, look and feel on another level to other lights I’ve had.
Excellent customer service all round with super fast delivery. Not put up my beautiful light purchase yet, as still waiting for my new shower room to be completed...can't wait.
Excellent product, and great service - highly recommend.
Really pleased with the concrete pendant lights. Good quality. Match the sink and breakfast bar seats really well. The lights were well packaged and arrived promptly. I would feel confident in ordering from The Wall Lighting Company Ltd. In future.
Beautiful light and packaged really well- Excellent customer service too! Can’t wait to put it up, a very happy customer!
Delighted with the lights 3 pendant and 2 wall lights for my new kitchen - they are stunning. The lady I spoke to when I telephoned was friendly and helpful. Would recommend the company without hesitation.
Wonderful service , prompt delivery . My lights are absolutely beautiful . I could not rate this company any higher
Excellent service and communication at all times and the quality of the lights did not dissspoint
Excellent customer service - friendly advice. Quick delivery and very pleased with the light we chose
Excellent service . Kept in communication . Arrived when expected . Will recommend & use again
Very helpful and great advice to support customers which I found very supportive. Prompt postage and fantastic service when I was worried about the arrival date.
The lights look amazing and are perfect over our table.
Thankyou so much.
Fantastic company! I have been dealing with many suppliers over the last 12 months whilst refurbishing an annexe and I have come across many good and some bad suppliers and some of the best and worst customer service teams. These guys are excellent - they realised that despite my paying for express delivery, the goods were not going to get to me in time and immediately arranged special delivery the following morning and also refunded the cost of my express surcharge. Let's hope that the good companies flourish and that customers vote with their feet when they get bad service.
Jenny
Really good quality and lovely people who go above and beyond.
I had a faulty bulb and they sent me a new one and I needed the lights delivered within 7 days and they were (and they had to be made) so that’s pretty epic in comparison to made.com and others which take 3-7 weeks..
The quick delivery and good customer service really is a sell point!

Besvarelse fra The Wall Lighting Company

Besvarelse fra The Wall Lighting Company
Attentive, knowledgeable and get the job done! Top quality fittings so far as is the service I have been given. I will certainly use you again. Many thanks.

Besvarelse fra The Wall Lighting Company
Very pleased with my lights. Only 4* because they forgot to include the bulbs with the original delivery. That said, customer service were very helpful when I phoned and sorted the issue efficiently.
Excellent product and fantastic service - one shade did not fit - it was changed immediately without question- a very good customer experience
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.