Everything I needed in stock. Site easy to negotiate. Delivery as stated. Things well packed and delivered without damage by a lovely delivery man. Company recommended.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used Vanilla Valley for some while now and have always found their products to be 1st class and delivery quick. My last order had one incorrect item and having emailed to explain, I received th... Se mere
Virksomheden har svaret
Easy to use site with great selection of products. The prices are very reasonable and beat most other suppliers. Order quickly dispatched and arrived quickly too. I ordered 3 dummy cake models which... Se mere
Virksomheden har svaret
Very easy to order online and lots of choice. Vanilla Valley kept me informed about my delivery date (via Royal Mail ). :
Virksomheden har svaret
Virksomhedsoplysninger
- Kagedekorationsbutik
- også i
- Bageriudstyr
- Butik med bageudstyr
- Hobbyforretning
- Håndarbejdsbutik
- Køkkenudstyrsbutik
Skrevet af virksomheden
The Vanilla Valley prides itself in providing a complete range of cake decorating supplies and baking equipment for bakers of all abilities from hobby bakers to professionals. Since our establishment in 2008 as a manufacturer of acrylic cupcake stands, we have grown our ever-increasing catalogue to encompass all things cake and baking, and pride ourselves on being one of the UK's leading cake decorating retailers. Whether you need essentials such as cake drums, cake boxes, baking tins, sugar paste and food colouring, or tools for the latest cake trends, you should find it all at The Vanilla Valley at a competitive price. We stock from all of the leading brands including Renshaw, PME, Saracino, and more. Shop online or in our Cardiff store today!
Skrevet af virksomheden
- Free UK Shipping on Orders over £50
- For the lowest delivery charges shop at The Vanilla Valley. Our Standard delivery service is £3.99 or free over £50. Receive your order within 5 working days. Resctrictions apply.
- Trade Accounts
- If you're a regular baker or have a cake-making business then you might benefit from one of our Trade accounts. We offer discounted prices on all products, exclusive offers, and no setup fee! Minimum spends to maintain the accounts are low and there are no rewards to expire. Head to the website to apply - thevanillavalley.co.uk/warehouse-account.html
- Local Click and Collect
- If you live in Cardiff or the surrounding area we offer a Click and Collect service! Place an order on the website as normal and choose "Click and Collect" instead of one of our delivery options. Your order will be ready the next business day at our retail unit in Nantgarw, Cardiff.
Kontaktoplysninger
Unit 1 Cardiff Road, CF15 7SR, Nantgarw, Storbritannien
- sales@thevanillavalley.co.uk
- www.thevanillavalley.co.uk
4,7
Fremragende
14 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra The Vanilla Valley
Hello,
We’re really pleased to hear you were happy with your order and that it arrived quickly. Thank you for your review 😊
Fabulous fast delivery
Fabulous fast delivery. Great products that are always well Packaged. Thank you
15. september 2026
Besvarelse fra The Vanilla Valley
Hello,
We’re really pleased to hear you were happy with your order and that everything arrived quickly and safely. Thank you so much for your review 😊
Good quality.
Great little tins but haven’t used as yet. Good price to & quality. Looking forward to baking.
15. september 2026
Besvarelse fra The Vanilla Valley
Hello,
We’re so pleased you’re happy with the tins and found them to be good quality and great value. Thank you for your review 😊
Top service
Had my delivery come and one of the items was wrong so I rang up and lady on phone was very helpful she ordered correct item to come out following day which it did thats what I call customer service thku 🙂
12. september 2026
Besvarelse fra The Vanilla Valley
Hello Nina,
We’re sorry that one of the items was incorrect, but we’re really pleased we could get it sorted quickly for you. We’ll be sure to pass your kind words on to the lady who helped you. Thank you so much for your review 😊
Besvarelse fra The Vanilla Valley
Hello Lorraine,
We’re delighted to hear you found our service speedy and efficient. Thank you for your review 😊
I love using vanilla valley
I love using vanilla valley. They always have everything I need. Xxx
14. september 2026
Besvarelse fra The Vanilla Valley
Hello,
We’re thrilled to hear that you love using Vanilla Valley and that we always have everything you need. Thank you for your review 😊
The products came in time and in good
The products came in time and in good condition
11. september 2026
Besvarelse fra The Vanilla Valley
Hello Norma,
We’re delighted to hear that your products arrived on time and in good condition. Thank you so much for your review 😊
Besvarelse fra The Vanilla Valley
Hello Georgina,
We are so pleased you are happy with your order. Thank you for your review 😊
Vanilla valley shopping
I can always find everything I need for my bakes at Vanilla Valley. Im a home baker, and make cakes for family and friends.
There is always a good selection of things available that are not available in supermarkets.
The staff are always helpful, knowledgeable, and friendly. If I need advice with a product, they are always happy to explain, what products would best suit my needs.
Thanks very much.
14. september 2026
Besvarelse fra The Vanilla Valley
Hello Anne,
We’re delighted you can always find what you need at Vanilla Valley and that our team are always happy to help with advice and recommendations. Thank you for your lovely review and custom 😊
Besvarelse fra The Vanilla Valley
Hello Dee,
We are so pleased you found it easy to order, and happy with the order. Thank you for your review 😊
Well packaged and arrived in a timely…
Well packaged and arrived in a timely manner.
10. september 2026
Besvarelse fra The Vanilla Valley
Hello Jacqueline,
We’re pleased to hear your order arrived safely, well packaged and on time. Thank you for your review 😊
Besvarelse fra The Vanilla Valley
Hello Pamela,
Thank you for your review 😊We are so pleased you are happy with your order.
Vanilla Valley is a good company to deal with
It has good quality goods ,very reliable and good
communication.
15. september 2026
Besvarelse fra The Vanilla Valley
Hello Suzanne,
We’re so pleased you’re happy with the quality of our products and our service. Thank you for your review 😊
Besvarelse fra The Vanilla Valley
Hello Radostina,
We are thrilled you are happy with the service. Thank you so much for your review 😊
Order as expected and arrived on time
11. september 2026
Besvarelse fra The Vanilla Valley
Hello Sarah,
We are pleased you are happy with your order, and it arrived on time. Thank you for your review 😊
When there was a problem with delivery…
When there was a problem with delivery they sorted this out quickly and I received my parcel on time. Excellent service
11. september 2026
Besvarelse fra The Vanilla Valley
Hello Irene,
We’re delighted we could resolve the delivery issue quickly and get your parcel to you on time. Thank you so much for your review 😊
Besvarelse fra The Vanilla Valley
Hello Gillian,
We are so pleased you are happy with the pricing and delivery speed. Thank you so much for your review 😊
Great service
30. august 2026
Besvarelse fra The Vanilla Valley
Hello Clare,
We are thrilled that you think we offer great service. Thank you so much for your review 😊
Besvarelse fra The Vanilla Valley
Hello Kerrie,
We are so pleased that you are happy with the service. Thank you so much for your review 😊
Excellent service and great selection…
Excellent service and great selection of products so got what I needed in one shop
7. september 2026
Besvarelse fra The Vanilla Valley
Hello Margaret,
We’re delighted to hear you received excellent service and found everything you needed in one shop. Thank you so much for your review 😊
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