Unfortunately, not a pleasant first experience with this company. Purchased a Teo Cabanel fragrance on Friday 15.01.21 and money was taken from my account on the Monday. Waited until the Wednesday to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great fragrance store with quite a varied choice of the more niche brands out there. Your order is always well packed, albeit a little slow to dispatch. However, once your order is sent, it's with you... Se mere
Beautiful selection of perfumes, delivery within given time frame and package wrapped with attention to detail (handwritten notes are a lovely touch and make you feel like a VIP in a high end boutiq... Se mere
Hugely and highly recommended! I feel almost compelled to post this review (and it's completely unsolicited) to reassure any prospective shoppers who've read some of the reviews below. Scent City have... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The Ultimate Fragrance Destination. From Luxury Niche Perfumes & Innovative Interior Fragrances to Fragrance Jewellery and Scented Accessories.
Kontaktoplysninger
Scent City, 71-75 Shelton Street, WC2H 9JQ, Covent Garden, Storbritannien
- 0203 189 1678
- contact@thescentcity.com
- www.thescentcity.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good selection of unique fragrances
Repeat customer, they carry unique brands of fragrances. Quick delivery, good communication throughout.
Careful! Deliveries out of the UK will not arrive!
Careful! Packages to be send out of the UK will NOT ARRIVE at their destination. Seller doesn't answer calls, E-Mails, nothing. Nothing but a rip-off!
Beautiful selection of perfumes
Beautiful selection of perfumes, delivery within given time frame and package wrapped with attention to detail (handwritten notes are a lovely touch and make you feel like a VIP in a high end boutique).
I’ve received complimentary samples, two of which I already love and considering full bottles! RIP my bank account.
Thank you so much Scent City, you have a new devoted customer here!
Very good experience
It was my first purchase from this website and I was very happy with their service overall. Order arrived within the given delivery time frame. Great communication and friendly staff. They give a few free samples with test strips and a couple of handwritten notes which is very nice of them :)
I always have great experiences with…
I always have great experiences with them. Their range is magnificent! The customer service is the best!
Fabulous shopping experience and…
Fabulous shopping experience and service.
Very good service (Teo Cabanel)
Bought a Teo Cabanel discovery set which arrived very promptly via Royal Mail. Nicely presented set including smelling strips. Went on to order 2 bottles - these also arrived quickly. Both orders included a few free samples. Recommend.
Amazing customer service
Amazing customer service and all company! Very fast answer and solving problems very fast. Thank you a lot!
Ordered my perfume arrived in 3 days
Ordered my perfume arrived in 3 days , amazing service and the quality of the Oudh was amazing
Everything it’s great
Everything it’s great ! Just positive comments. Thanks you.
Not a pleasant first experience…
Unfortunately, not a pleasant first experience with this company. Purchased a Teo Cabanel fragrance on Friday 15.01.21 and money was taken from my account on the Monday. Waited until the Wednesday to contact, asking when the item would be dispatched. Told by customer service that item was being packed and would be dispatched the following day. This did not happen. Had to contact again, after which I was told the stock was held up at customs (a different excuse) and was refunded. I can find nowhere on their site that states that orders come from Europe. On the plus side, Customer service were very polite, but impossible to contact by phone.
I will DEFINITELY be back!
The people at Scent City are lovely, efficient and very sweet people. Everything they did was, in my eyes, absolutely perfect customer service. Not only did I feel like a valued customer, but it also felt genuine. Despite this difficult 2020/21 period, they clearly have not lost any tact and dignity that is so easy to lose right now. My product was obviously packaged with meticulous care and thought, and despite not expecting any free samples, all three that you sent were perfect and yet unknown to me. I had never heard of Scent City before my purchase, and despite the fact that I knew what I wanted to buy before finding them, I now have a better reason to visit the site and take my time to browse through it properly next time. You have gained a lifelong customer in me - I buy fragrances often, but now I have a place to go whenever I need any, rather than shopping in different places at once. When I have more disposable income, I'll be back in a hurry! Thank you, Scent City!
Would Buy Again
As described, helpful. Included a thoughtful note about when would be best so use different perfumes.
Parfait
Première commande passée et déjà envie de renouveler l’expérience! Les créations proposées sortent des sentiers battus et le fait de pouvoir choisir des échantillons avec sa commande permet de découvrir d’autres choses. J’ai beaucoup apprécié la carte accompagnant les échantillons m’expliquant à quel moment porter ces parfums. Merci encore pour ce service impeccable
My shopping experience with Scent City
My shopping experience with Scent City has been ordering a few samples, but this is just such a good business that I will not hesitate to buy my fragrances from them in future. Not only did they send me the samples that I chose to buy, they allowed me to add a couple of free samples to my order at checkout. Also, and this was a truly charming touch, the samples arrived with a hand-written personal note suggesting when the fragrances that I was interested in might be worn.
Great service!
Delivered quicker than expected. The lady kindly included extra sample to try different perfume with her hand written card included. Very nice!
Excellent service
Excellent service. Good range and had exactly what I wanted. Discounted on check out and delivered quickly. Will return
Great service
Great service, supplied some nice samples with my order and a personal greeting. The
Just bought 2 samples and received 2…
Just bought 2 samples and received 2 free samples with my order plus a hand written personal note—what a lovely touch. The delivery was excellent. This company will certainly be my first point of call if I’m looking for a niche fragrance. Well done Scent City. Feel free to buy with confidence
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