Lovely fabric. I only needed 1 metre it cost a third of the value of the fabric to post. I would have been happier with it folded and a third of cost to post. I was told it is because it is sent on... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered several samples which arrived promptly. I loved them all and placed an order for two different striped fabrics for my kitchen window seat. They arrived within two days and look absolutely be... Se mere
I received samples promptly before ordering.They arrived quickly and I was extremely happy with the quality. After ordering fabric, I received an email within a few hours to inform me that my order ha... Se mere
Had been looking for a linen bedding set for a while but not wanting to pay £300. Found exactly what I was after at The Pure Edit; natural duvet cover super king with 2 pillows for under £70 inc p&p.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om The Pure Edit
Skrevet af virksomheden
The home of sustainable style 🌱
Hello, we’re The Pure Edit.
Relaxed home furnishings that are serious about the planet.
Considered at every step – from our natural and recycled materials to our carefully chosen partners and low-impact processes – our collection is shaped by our commitment to doing things properly.
We’re not perfect (we’re only human), but we are passionate. About our customers, our people, and our planet.
There is still work to be done and we strive to do better each and every year as we work hard towards our sustainability goals.
Kontaktoplysninger
4,3
Fremragende
450 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful fabric
Beautiful fabric, great quality. Co-ordinates beautifully together
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Pure Edit
Hi Pam,
Thank you for your lovely review. It's great to hear that you love your new fabric.
Best wishes,
The Pure Edit
Really poor experience with this…
Really poor experience with this company. First time I ordered some fabric so I could make a blind, they sent the fabric shorter than I had paid for meaning I couldn’t make the blind the correct size ! Had to organise to have it collected and then they resent the fabric correctly.
Second time I ordered a headboard, it is now 11 weeks later and I still have no dispatch date. They told me due to human error the fabric was never sent to the upholsters. I’ve chased multiple times (and asked if the £50 delivery fee could be waived given the substantial delay which they still haven’t agreed to.)
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Pure Edit
Hi Cecilia,
Thank you for taking the time to leave feedback. I apologise for the inconvenience with your fabric order. I can see that we arranged for this to be collected from you as soon as you informed us that the wrong quantity had arrived, and I do hope you were then happy with the fabric and managed to make a lovely blind.
In regards to the headboard, I can see that this was delivered 4 days after the expected delivery date. We did have an extended lead-time due to Christmas closures, and this was detailed on our website at the time of your order. We do aim to deliver all items within the specified time range, but very rarely there may be minor delays.
Best wishes,
The Pure Edit
Fabric has taken a while to arrive
Fabric has taken a while to arrive. Their ‘specialist’ delivery company obviously decided they’d rather go him than deliver. I tracked it and it wasn’t that far away, then I got a message to say they couldn’t deliver.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra The Pure Edit
Hi there,
I'm so sorry to hear that your order was delayed. We do send our fabric orders out on a tracked next day delivery service, but unfortunately we do not have direct control over the 3rd party delivery company and we do rely on them to deliver within the specified timescales. Very rarely, the courier does not deliver the item as expected and we do contact them to ensure this is delivered as quickly as possible.
Best wishes,
The Pure Edit
They should Update their website
First time ordering from Pure Edit. I followed their instructions on how to measure for a Roman blind, once received i realised the blind was 1cm more narrow than I had measured for and sent to them. When contacting them, they advised it was in the small print but not on their main how to measure for a blind page. I’m not sure why they would not also list this here. It’s unusual for a company to want customers to make expensive mistakes. I’m now left with a blind too narrow for my window after spending over £200.
22. december 2025
Uopfordret anmeldelse
Terrible
Terrible . Customer service awful. Ordered in October and told they would be here by 17th December due to a delay . Then after trying to contact them for over two weeks I had to go to instagram to get a response . Terrible terrible service . Then they email me today to say they won’t be here for Christmas . Hopefully in the new year . Shocking service
8. december 2025
Uopfordret anmeldelse
Besvarelse fra The Pure Edit
Hi Joanna,
Firstly, I would like to apologise for the delay in the receipt of your order. I can see from the notes on your order that there were delays with the despatch of the fabric and I can only apologise for this, and share with you that I completely understand your disappointment. I can see that you have since received your goods and I really hope that you love them.
Best wishes,
The Pure Edit
Great experience with The Pure Edit
Great experience with The Pure Edit. Very helpful. Fabric is fantastic, arrived promptly.
24. november 2025
Uopfordret anmeldelse
Great Fabrics & Service
I have purchased fabrics from The Pure Edit on several occasions for use in home furnishing projects. The samples always arrive very promptly, the fabric are beautiful with lots of lovely designs and the service has always been really great.
6. november 2025
Uopfordret anmeldelse
Great quality fabrics & such a choice
Delighted with the quality of your fabrics. My customers are loving the choice and price. I don’t need to go anywhere else for fabrics now! Thank you Nina’s Interiors, Porthleven, Cornwall
7. november 2025
Uopfordret anmeldelse
Just overpriced for what it is..
9. december 2024
Once again
Once again, super quick delivery of beautiful fabrics. Thank you so much.
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Pure Edit
Thank you, we are glad you like the fabrics and they were delivered to you promptly.
Many thanks
The Pure Edit Team
Beautiful cushions
Beautiful cushions, colours are excellent and material feels lovely. Very fast delivery too.
28. august 2025
Uopfordret anmeldelse
Besvarelse fra The Pure Edit
Thank you for taking the time to leave us such a positive review.
We are glad to read that your cushions arrived promptly and that you are happy with them.
Many thanks,
The Pure Edit Team
Beautiful fabrics
Beautiful fabrics with the most gorgeous designs, patterns, stripes, plains - everything- fabulous quality at very affordable prices. I’m struggling to choose which to have for our lounge curtains and now there’s some new designs- think I need some more samples. The samples arrived really quickly too
1. september 2025
Uopfordret anmeldelse
Besvarelse fra The Pure Edit
Hi Jan,
Thank you so much for taking the time to leave us review.
We are pleased to read that you like our fabrics. If you require any assistance with choosing a fabric for your lounge curtains, please do not hesitate to contact our Customer Care team, who will certainly be able to help you.
Many thanks,
The Pure Edit Team
A great service
I had to hold my nerve to order blinds online, but Pure Edit were very reassuring on the phone. The blinds were made within the time frame and they are absolutely gorgeous. Thank you so much for such a positive process.
11. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Pure Edit
Hi Kate,
Thank you so much for taking the time to leave a review.
We're delighted to hear that you're happy with your blinds after your initial reluctance ordering online.
Please do send us some images of your blinds, we'd love to see them in situ!
Many thanks,
The Pure Edit team
I am hugely disappointed in this…
I am hugely disappointed in this product. Not only did it take far longer than expected to arrive (with no updates from the company to keep me informed of the delay) but when it did arrive it was narrower than expected. Check the small print as they do make it narrower than the measurements (this isn’t that clear) but they also took off another 0.5cm which on a small blind looks odd. Customer service incredibly slow in getting back and no solution offered. Print is pretty but I wish I had never ordered. There is also no option for insurance on blind like other places such as next, blinds2go and blinds direct which have been far superior in quality and service.
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Pure Edit
Hi Hollie,
Thank you for taking the time to leave us a review.
We're really sorry to hear that you're disappointed with the blind you've ordered from us.
We do agree that the time it took for your blind to be delivered was longer than it should be. We aim for 3 to 4 weeks and it looks like we took longer than this, so we do apologise sincerely for those delays.
When measuring for blinds, we do ask you to give exact measurements from end to end as we then alter to allow for your blind to move up and down freely within the recess, which is 1cm, an industry standard. As these measurements were given to us incorrectly, there is little we can do to rectify the issue.
Many thanks,
The Pure Edit team
I'm so disappointed with my overall…
I'm so disappointed with my overall experience.
I found some beautiful fabric to cover a footstool. As I only needed 1.5 metres I emailed to see if the postage would be less than £9.95 for such a small amount. This wasn't an option & so I didn't proceed with the order as the P & P added 20% to the overall cost which seemed excessive.
However, I did order a cushion cover. When it arrived the brand label was all crooked, with half of it caught up in the side seam, which made it look like a second, not first quality. I'm amazed that nobody noticed this, even as they wrapped it and posted it! I can only assume this is deemed acceptable quality?
I returned the cover, and then never heard anything from customer services.
After 15 days I returned from holiday with no explanation as to why sub-standard product was sent to me, but more importantly, no refund (despite the website stating a 5 day policy). When I contacted customer services I was told my return had been misplaced in the warehouse!
This has been such a disappointing experience on many levels - poor quality, coupled with lack of communication & a slow refund. Would not recommend.
28. maj 2025
Besvarelse fra The Pure Edit
Hi Anne,
Thank you for taking the time to leave us a review.
We've taken some time to look into your order to understand what happened.
Firstly, addressing the comment on the postage of the fabric; from a quality stance, we will only dispatch fabric on a roll and in a dust-proof bag. This is to protect the fabric from creasing and from getting dirty or damaged in transit. Unfortunately, fabric rolls do come with costly shipping. As you can appreciate, rolls are quite awkward to transport and are only transported by specialist couriers. We appreciate this is an extra cost to customers, but the quality of delivery is not something we wish to compromise.
We apologise profusely for the returns process you've experienced with the order of your cushion, this is not the level of service we wish to give and we are genuinely very sorry. You are correct, the sewing and finish on the cushion was sub-standard and it has been removed from stock. We have since checked this batch of cushions and ensured quality does not slip again.
Once again, we would like to apologise for your experience ordering a cushion from us and hope you are now satisfied with the outcome.
Thank you for choosing The Pure Edit.
Not impressed with the customer service…
Not impressed with the customer service of this company. Placed an order that said it would be delivered within 2-4 working days…on day 5 I hadn’t received the item or even an email to say it had been shipped so I emailed them to ask about the status of my order and I’m still waiting for a response!
28. maj 2025
Besvarelse fra The Pure Edit
Hi Sarah,
Thanks for taking the time to leave us a review.
We apologise that your cushion was one day out of our 2-4 working day lead time, this is unusual and isn't the level of service we like to give our customers so we apologise that you had to wait for your order to make its way to you.
We would like to thank you for choosing The Pure Edit and hope that this experience does not deter you from choosing us again in the future.
Many thanks,
The Pure Edit team
Besvarelse fra The Pure Edit
Hi Carol,
Thank you for taking the time to leave us a review,
We're delighted to hear that you're satisfied with the quality and design of our fabrics and wallpapers.
We look forward to working with you again in the future.
Many thanks,
The Pure Edit team
Lovely Wallpaper
Delivery on time, kept in touch re dispatch of goods.
The Wallpaper is amazing, feels so soft to the touch, like fabric, really pleased & the cushion cover i ordered for my bedroom is lovely, i will order more for my lounge when sorted😃
9. juni 2025
Besvarelse fra The Pure Edit
Hi Gillian,
Thank you so much for taking the time to leave us a review.
We're delighted to hear that you're happy with your wallpaper and cushion!
We look forward to welcoming you back once your lounge is ready!
Many thanks,
The Pure Edit team
GREAT FABRIC BUT SHIPPING A LET DOWN
Fabric is lovely. Delivery delays and being told it was on its way when it hadn’t even left the factory meant I lost my slot with the upholsterer. When it did arrive package was damaged and fabric was marked and dirty on reverse side (luckily). Delivery man told me it was sitting them for a week all very confusing and inconvenient.
19. maj 2025
Besvarelse fra The Pure Edit
Hi Fiona,
Thank you for taking the time to leave us a review.
We're disappointed to hear that the delivery of your order was not up to standard. We appreciate your feedback and will be passing it on to our courier provider.
We sincerely apologise for the inconvenience of the delays and the impact it had on your upholstering.
Despite the inconvenience, we hope that you are happy with your fabric and this experience hasn't deterred you from working with us again in the future.
Thank you for choosing The Pure Edit.
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