Terrible.
Terrible.
Made purchase in November 2025 and still chasing up my inflatable pool in March 2026. Customer support continues to say they’re on it but nothing gets done.
2. marts 2026
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,6
Under middel
4 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
2,6
do NOT order from this company EVER.
do NOT order from this company EVER.
I ordered a soft play set but within 2 hours changed my mind after reading terrible reviews of horrendous quality, safety issues etc. I contacted the "customer service" contact details provided within 2 hours of placing the order and requested it to please be cancelled before fulfilment. I followed up the following morning (being a Monday) and sent multiple follow ups that day via social media also. No one responded. I was sent a "dispatched" notification, I again tried to make contact and their "customer service" agent DULCE provided a lacklustre response , which took hours upon hours to send through saying "i'd have to send it back at my own cost". I said I would do no such thing and for them to go back to australia post and retrieve the order, redirect it back to themselves, or alternatively send me a return post slip so I can send it back to them at their cost. No response. Followed up multiple times. I will be escalating further if this is not resolved.
DO NOT BUY FROM HERE EVER!!!! GARBAGE!!!
9. februar 2026
Uopfordret anmeldelse
Do not purchase from this company
Do not purchase from this company. I ordered over $700 worth of soft play in one order and over $500 on a second order and to date have only received half the items. Some items were on 'pre-order' which I was fine with however estimated delivery was meant to be over 6 weeks ago. No update from the company was ever given regarding a delay and when I've tried to follow up with them, I just keep getting generic 'I'll follow up with my manager responses'. Extremely disappointed in the customer service of this company. The items I purchased have continued to be sold on the website as well.
1. december 2025
Uopfordret anmeldelse
Faulty products - No response to emails
I ordered a clear blow up pool to use at home as a ball pit.
As I rotate my toys, after a few months I packed it away in the cupboard and a few months later brought it back out to use.
When trying to blow it up the first two rings no longer held air.
I emailed asking if maybe they could suggest a patch kit - no answer.
At this point they had a decent sale on them so I thought stuff it and just bought a replacement.
Same exact thing happened, wouldn't hold air in the same two rings after blowing it up the second time.
This time I emailed multiple times, requested to be contacted via their website "contact us", messaged them on Instagram and left a comment on a post.
No response.
Very disappointed. Happy to take your money but not interested in rectifying any issues with their dodgy products.
27. oktober 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.