They never sent the package (but they took the money) they since have ignored my emails and Facebook messages! It’s been 2-3 months
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brush was great, super soft & delivered quickly BUT don’t put sticky labels on the back of it - sooo difficult to remove fully & will now get dirt in the residue 🥴
Virksomheden har svaret
Top marks to the customer service agent Bini who set up my new policy for our puppy today. She was so clear & calm on the phone explaining everything patiently & in a friendly manner. She waited whi... Se mere
Not happy that my haas brush had nothing written on the body of it . Been assured it’s not seconds but won’t be buying anything again
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Pet Friends are a online pet retailer distributing though-out the UK.
Kontaktoplysninger
Leigh Street, SK14 2RP, Hyde, Storbritannien
- 01618060405
- info@thepetfriends.co.uk
- www.thepetfriends.co.uk
2,6
Under middel
140 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Service
Order quickly fulfilled and shipped. Great service - thank you
15. september 2020
Uopfordret anmeldelse
Even though out of stock at first go
Even though out of stock at first go, honoured price and sent lovely saddle pad as soon as in stock
13. september 2020
Uopfordret anmeldelse
Excellent product at a special bank…
Excellent product at a special bank holiday price speedy free delivery 😊
10. september 2020
Uopfordret anmeldelse
Fantastic service nothing is too much…
Fantastic service nothing is too much trouble also livery service used in the past excellent.
8. september 2020
Uopfordret anmeldelse
Excellent fast service delivered super…
Excellent fast service delivered super quick very good quality products and service.
6. september 2020
Uopfordret anmeldelse
Great customer service
Great customer service, a phonecall sorted the order, and the refund was processed quickly. Am delighted with my purchase and will certainly be shopping with you again.
30. august 2020
Uopfordret anmeldelse
Great service
29. august 2020
Uopfordret anmeldelse
Excellent service.Easy to navigate…
Excellent service.Easy to navigate website.
25. august 2020
Uopfordret anmeldelse
Not happy that my haas brush had…
Not happy that my haas brush had nothing written on the body of it . Been assured it’s not seconds but won’t be buying anything again
17. august 2020
Uopfordret anmeldelse
Besvarelse fra The Pet Friends
Hi Alison,
We are sorry the brush did not meet your expectations,
All products available from The Pet Friends.co.uk are new and unused.
As discussed via email we would be more than happy for you to return the item for a full refund,
if you feel like you want to proceed with a return please email us (sales@thepetfriends.co.uk).
Thank you for your feedback
-Pete
Down with Sticky Labels
Brush was great, super soft & delivered quickly BUT don’t put sticky labels on the back of it - sooo difficult to remove fully & will now get dirt in the residue 🥴
15. august 2020
Uopfordret anmeldelse
Besvarelse fra The Pet Friends
Hi Jannine, Thank you for your feedback we will relay this back to the manufacture regarding the stickers
Thank you for shopping with The Pet Friends.co.uk
- pete
Great product will use again
10. august 2020
Uopfordret anmeldelse
gorgeous boots fit perfectly as i have…
gorgeous boots fit perfectly as i have always had large calfs and have found it hard to get long boots these fitted the bill and at a great price
8. august 2020
Uopfordret anmeldelse
Super browband and quick service
Super browband and quick service. Thank you.
4. august 2020
Uopfordret anmeldelse
Good quality and great delivery have…
Good quality and great delivery have said to friends about the site
4. august 2020
Uopfordret anmeldelse
Boots
They are friendly, with quick shipping and amazing quality products
4. august 2020
Uopfordret anmeldelse
Good realistic pricing and quick…
Good realistic pricing and quick delivery. The hanging hay net is just what we wanted for the winter
4. august 2020
Uopfordret anmeldelse
Outstanding ⭐️⭐️⭐️⭐️⭐️
Great service, amazing value, would definitely recommend, quick delivery.
What more do you want. If you need something for you pet no matter how big or small this is definitely the place to visit 👍👍👍
4. august 2020
Uopfordret anmeldelse
Meaty treats
The boxes of meaty treats are varied and ourndog loves them. Good pircr, very well presented and friendly staff
3. august 2020
Uopfordret anmeldelse
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