They never sent the package (but they took the money) they since have ignored my emails and Facebook messages! It’s been 2-3 months
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brush was great, super soft & delivered quickly BUT don’t put sticky labels on the back of it - sooo difficult to remove fully & will now get dirt in the residue 🥴
Virksomheden har svaret
Top marks to the customer service agent Bini who set up my new policy for our puppy today. She was so clear & calm on the phone explaining everything patiently & in a friendly manner. She waited whi... Se mere
Not happy that my haas brush had nothing written on the body of it . Been assured it’s not seconds but won’t be buying anything again
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Pet Friends are a online pet retailer distributing though-out the UK.
Kontaktoplysninger
Leigh Street, SK14 2RP, Hyde, Storbritannien
- 01618060405
- info@thepetfriends.co.uk
- www.thepetfriends.co.uk
2,6
Under middel
140 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They never sent the package I paid for!
They never sent the package (but they took the money) they since have ignored my emails and Facebook messages! It’s been 2-3 months
14. december 2025
Uopfordret anmeldelse
Excellent customer service
Top marks to the customer service agent Bini who set up my new policy for our puppy today. She was so clear & calm on the phone explaining everything patiently & in a friendly manner. She waited while I confirmed with my husband & was very professional.
A great example of why we still need person to person communication.
Fabulous customer service, keep up the good work & Thankyou
27. juni 2025
Uopfordret anmeldelse
Great delivery service arrived on time…
Great delivery service arrived on time , lovely fit
7. januar 2022
The Pet Friends are excellent!
The Pet Friends are excellent, with great service whenever I order. Their prices are really competitive and they can always suggest alternatives if needed. I'd highly recommend them!
10. december 2021
Ordered a rug for my pony and my dog so…great service
Ordered a rug for my pony and my dog I’m so delighted with it, great service, quick delivery and even option to pay in instalments which is great as it’s Xmas so highly recommend this company indeed my dog is gonna be super cosy
5. december 2021
Water for Birds
Item exactly as described. Good value. No postage costs. Arrived on time. Will use again.
5. december 2021
Great products
I bought the birthday box for my puppies 1st birthday. Absolutely amazing products and so much! Delivery was quick too!!
12. november 2021
Speedy delivery
Speedy delivery. Great quality and reasonably priced. Will definitely shop with the pet friends again.
25. oktober 2021
Positive experience
Simple and straightforward ordering and promt delivery. Wouldn't hesitate to use the company again.
22. oktober 2021
Superb quality excellent service fast…
Superb quality excellent service fast delivery.
16. oktober 2021
superb services all round.
15. oktober 2021
Highly recommend The Pet Friends
10. oktober 2021
Great neck strap.
The neck strap arrived well packaged and in good condition. It is very well made, a really good, thick, leather for a good price.
7. oktober 2021
Good service
After a slight delay in letting me know the order had been accepted, everything went to plan and goods received and very happy with them :)
14. september 2021
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