They never sent the package (but they took the money) they since have ignored my emails and Facebook messages! It’s been 2-3 months
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brush was great, super soft & delivered quickly BUT don’t put sticky labels on the back of it - sooo difficult to remove fully & will now get dirt in the residue 🥴
Virksomheden har svaret
Top marks to the customer service agent Bini who set up my new policy for our puppy today. She was so clear & calm on the phone explaining everything patiently & in a friendly manner. She waited whi... Se mere
Not happy that my haas brush had nothing written on the body of it . Been assured it’s not seconds but won’t be buying anything again
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Pet Friends are a online pet retailer distributing though-out the UK.
Kontaktoplysninger
Leigh Street, SK14 2RP, Hyde, Storbritannien
- 01618060405
- info@thepetfriends.co.uk
- www.thepetfriends.co.uk
2,6
Under middel
140 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The best shop
17. april 2021
You did not state that it was charcoal…
You did not state that it was charcoal grey only that it was charcoal which is black. It being returned to and was posted Thursday 15th April back to you to be signed for. John Beaven
16. april 2021
Besvarelse fra The Pet Friends
Hi John,
Thank you for your feedback
Unfortunately colour choices and colour terms are out of our control this is something the manufacturer of the product specifies.
Sorry you wasn't happy with your purchase as it wasnt the desired colour you wanted, we do have a helpful team available to answer any questions you may have about products prior to ordering.
A refund has been issued as discussed.
Fast delivery and perfect item
14. april 2021
Excellent service delivered on time and…
Excellent service delivered on time and well
Packaged
11. april 2021
Great fast service would use again
9. april 2021
Arrived on time for Easter
Arrived on time for Easter. The dogs loved the Easter eggs and we would highly recommend them
5. april 2021
Good advice given and when parcel due…
Good advice given and when parcel due to arrive, email and fracking number given
17. marts 2021
Very quick service
9. marts 2021
very good service and choice
9. marts 2021
Great value item
Great value item, fast dispatch, good quality, good communiaction by the seller
6. marts 2021
Couldn’t have asked for more :)
Fast and friendly customer service that was very helpful. Product was as described and good quality. Delivery was fast. All round positive experience.
26. februar 2021
Asking for feed back before I’ve even…
Asking for feed back before I’ve even received my parcel? Been a week and heard and nothing no email nothing
26. februar 2021
Besvarelse fra The Pet Friends
Hi Vicky
We apologise for asking for a review to soon, we have changed our timing to resolve this
We have looked into the tracking on your order and your order is due for delivery today.
Please check your spam/junk folder as sometimes emails from us go into these folders.
Thank you - Pete
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