The Mortgage Brain Anmeldelser 

2.496
•
TrustScore 5 ud af 5

5,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We used The Mortgage Brain for a new build, excellent service in finding a mortgage that suits our circumstances. We needed to change the loan amount and Louise Onn was brilliant in helping with this... Se mere

Bedømt til 5 ud af 5 stjerner

We would like to give a massive shout out and thanks to Anthony Barr, who made the process very stress free & took his time answering questions and explaining everything so we understood. We would hig... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Anthony Barr at The Mortgage Brain has been fantastic from start to finish. Really helpful, always happy to answer our questions and has made the whole process so much easier than I expected. Nothin... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We were first-time buyers with little to no knowledge of the mortgage or purchase process, and Athena was incredibly helpful and patient with us throughout. She guided us through the process in a clea... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Prioritetslånsmægler

Skrevet af virksomheden

At The Mortgage Brain we aim to make selecting and arranging your mortgage as straightforward and stress-free as possible. Whether you are a first time buyer, moving home, looking to refinance your current property or looking to get some help from the government, The Mortgage Brain have over 30 years' experience in helping people secure mortgages. Using our continually updated Mortgage Search System with its comprehensive database of lenders, we can rapidly locate the deal that best suits your individual circumstances and aspirations.


Kontaktoplysninger

5,0

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
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3 stjerner
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5,0

Alle anmeldelser

(2.496)

96 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

First time buyers

As first-time buyers, the mortgage process felt incredibly daunting—but working with The Mortgage Brain made everything so much easier and far less stressful than we ever imagined. We can’t recommend them highly enough!

A special thank you to Tom, our mortgage broker, who was absolutely brilliant from start to finish. He was patient, knowledgeable, and genuinely reassuring throughout the entire process. Tom explained everything clearly, answered all our questions (no matter how small), and made sure we always felt informed and confident in the decisions we were making. It really felt like he was on our side the whole way through.

We also want to give a shoutout to Keith and Jarod, the insurance brokers, who were just as supportive and professional. They helped us get the right cover in place without any pressure, and their friendly, straightforward approach made a huge difference.

Thanks to the whole team at The Mortgage Brain for making what could have been a stressful experience feel smooth and manageable. We’re now happily settled in our new home—and we couldn’t have done it without you.

30. maj 2025
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Besvarelse fra The Mortgage Brain

Hi Pete, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Tom, Keith and Jarod. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

First class service from Alison

First class service from Alison. She walked me through the whole mortgage process with sound and practical advice and made the entire application and approval process seem very straightforward. She and her colleagues kept me informed throughout and I would absolutely recommend them and use them again in future

20. maj 2025
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Besvarelse fra The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Alison. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Jake was first class.

Jake was first class from the very first day I met him onsite at my very first appointment with the developer, right the way through to the end of the process.
It was good to be able to have a face to face discussion and very quickly, Jake had options in front of us as first buyers.
Jake knew our previous situation and was able to provide us plenty of information and more on the next steps. Jake also kept us in the loop of the additional products and services that TMB could offer, for which we actually took up some of these options.

20. juni 2025
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Besvarelse fra The Mortgage Brain

Hi Cameron, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Jake. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Exceptional Service and Support from The Mortgage Brain

Our experience with The Mortgage Brain, especially with Simon as our mortgage advisor, was absolutely outstanding. Simon’s professionalism, attentiveness, and genuine care made a huge difference throughout our mortgage journey. He was always available for any questions we had, responding promptly and providing clear guidance every step of the way.

As first-time buyers, we faced uncertainty and some doubts about securing a lender. However, Simon’s expertise and confidence reassured us that it was possible, and his support truly lifted our spirits. Thanks to him, we found a lender quickly and without much stress—he really was our superhero during this process.

We are incredibly grateful for Simon’s continuous support from start to finish. His dedication, knowledge, and friendly approach made this complex process much easier and more positive for us. We wouldn’t hesitate to recommend Simon and The Mortgage Brain to friends and family who need a trustworthy and committed mortgage advisor.

Many thanks to Simon for going above and beyond for us!

~Leslie & Anacleto~

23. maj 2025
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Besvarelse fra The Mortgage Brain

Hi Leslie, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Simon. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Louise onn

I have recently remortgage my property and Louise onn has been dealing with my case and I really don’t think I could’ve done it without her not only has she been dealing with everything her end to do with the remortgage, but she also helped me with the understanding of everything that’s comes with it she is an amazing lady and a credit to the mortgage brain. Just like to say thank you again for everything you have done

21. maj 2025
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Besvarelse fra The Mortgage Brain

Hi Steve, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Anthony at The Mortgage Brain 5*

We were recommended to use The Mortgage Brain as our mortgage advisor for a purchase of a new build home.

Both my partner and I are first time buyers, meaning we were unfamiliar with the process. Anthony was friendly, approachable and knowledgeable throughout the whole process which made a daunting process seem simple. I cannot thank Anthony enough for his guidance and support and would recommend him to anyone who is looking to buy a new home.

22. maj 2025
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Besvarelse fra The Mortgage Brain

Hi George, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Absolutely amazing – couldn’t have done it without Louise!

Absolutely amazing – couldn’t have done it without Louise!

Louise Onn at The Mortgage Brain was truly incredible. From start to finish, she was supportive, understanding, and incredibly responsive – everything you need when you're going through something as stressful as a mortgage process. She made a daunting time so much easier with her calm, friendly approach and genuine care. I honestly found myself looking forward to our chats – she’s that lovely! I’m already looking forward to my next remortgage, just so I can speak to her again. Thank you so much, Louise – you’re a star!

21. maj 2025
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Besvarelse fra The Mortgage Brain

Hi Lucy, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Get Louise Onn from Mortgage Brain

Get Louise Onn from Mortgage Brain. You will be well looked after. As we all are, nervous as FTB, and unsure about our next steps. We felt assured, we felt safe, we felt and rightly so, that we could trust Louise and be transparent with her as she does for us as well. She will ensure that you have all the information that you need to make an informed decision. 100% would go to Louis for my remortgage.

30. april 2025
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Besvarelse fra The Mortgage Brain

Hi Benjamin, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

A service with a personal touch

I just had to take a moment to share my experience with Mary and her colleagues at The Mortgage Brain! From the get-go, they were absolutely fantastic. 🌟

Now, let me be real—dealing with both sets of solicitors was a bit of a pain! But Mary was a rockstar throughout the entire process. Whenever I felt stressed, she quickly adjusted and managed to generate a quote in just a matter of hours! Talk about impressive!

Not only that, but she kept me in the loop about better rates, always looking out for my best interests. I felt supported every step of the way, and it made such a difference. If you’re looking for mortgage help, I can’t recommend Mary and her team highly enough. They really were the silver lining in the whole process! Thank you, Mary! 🏡✨

12. maj 2025
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Besvarelse fra The Mortgage Brain

Hi Kunal, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Mary. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 1 ud af 5 stjerner

Advisor didn't understand self…

Advisor didn't understand self employment, took my gross sales figure as my net income so came back with super distorted lending options.

He was also uncertain how my partner could be included given her poor credit history.

The mortgage product he came back with wasn't even available to anyone with poor credit.

He was also super pushy that we only look at new build shared ownership "as it would be all we could afford"

Once he asked for my p60 I knew time was up, self employed people don't get p60s.

Went to a better boutique broker who actually understands more complex situations and oddly enough, we bought a house thst isn't a new build junk house on a shared ownership scam.

Avoid.

1. maj 2025
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Besvarelse fra The Mortgage Brain

Thank you, Andy, for sharing your feedback. We’re genuinely sorry to hear about your experience. We take all reviews seriously as they help us identify where we need to improve.

Please could you email us directly at info@themortgagebrain.net so we can identify your case, understand exactly what went wrong, and make sure we address this in our team training. We want to learn from this and ensure no one else has the same experience.

We appreciate you bringing this to our attention.

Bedømt til 5 ud af 5 stjerner

Absolutely amazing

I would recommend the mortgage brain to anyone. Liz guided me and my partner who are first time buyers through the whole process. Every query we had she answered and with her guidance we successfully completed on our first home together. They also provided us with insurance quotes and guidance on how we could choose our own if needed/wanted. Amazing company so helpful.

1. maj 2025
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Besvarelse fra The Mortgage Brain

Hi Emily, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Liz. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Louise Onn - Recommend HIGHLY

I'm a Sales Manager for a large housing association and deal with a number of different IFAs on a daily basis. Louise Onn has been outstanding and has ensure our customer's sale has gone through when facing a number of difficult challenges. She jumped on each challenge as soon as was needed and didn't give up until everything was sorted. She even sorted a last minute hiccup with the lender that could have scuppered the whole transaction. I recommend her highly, the mortgage market is a large one, people this good are few and far between.

1. maj 2025
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Besvarelse fra The Mortgage Brain

Hi Tom, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Excellent service

We a very grateful for all Anthony has done for us. He has gone above and beyond, and has been very patient. He answers all querys promptly and professionally. He has good knowledge and is happy to explain things in a way that is easy to understand. Thank you for all of your help

28. april 2025
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Besvarelse fra The Mortgage Brain

Hi Samantha, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

★★★★★ Exceptional Mortgage Expertise &…


★★★★★ Exceptional Mortgage Expertise & Support
Anthony from The Mortgage Brain was absolutely outstanding throughout our entire mortgage journey as first time buyers. Our case wasn't straightforward, and we anticipated numerous obstacles, but Anthony consistently reassured us that this was precisely his area of expertise.
What sets Anthony apart is his genuine specialist knowledge combined with a patient, thorough approach. He took his time to understand our specific situation, explain options clearly, and answer all our questions promptly. Despite the complexity of our application, Anthony navigated the process with confidence and secured us a remarkably competitive mortgage rate with Natwest.
His communication was excellent - always clear, timely, and proactive. Anthony transformed what could have been an incredibly stressful experience into a manageable process with a successful outcome. He went above and beyond to ensure our application progressed smoothly, providing personal attention that made us feel valued as clients.
If you're looking for a true mortgage professional who combines expert knowledge with exceptional customer service, we couldn't recommend Anthony from The Mortgage Brain more highly. Thank you Anthony for your dedication and for making our mortgage dreams a reality!

28. april 2025
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Besvarelse fra The Mortgage Brain

Hi Kemi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Jane Kelly at The Mortgage Brain is my…

Jane Kelly at The Mortgage Brain is my mortgage mother and I am proud to say this, we were going through with one of the complex mortgage scenarios ever encountered by anyone or neither will anyone in future. We had to deal with closure of Help to Buy, remortgage, BTL remortgage and residential mortgage all at same time, She was extremely super helpful, very informative, made sure we understood everything and she was proactive in chasing me and close the things on time. We would definitely recommend her. Without Jane I wouldn't be in a position to secure the new lovely home and I would say she has brought happiness to the whole family. It was a great experience and I will continue by mortgage services with them.

11. april 2025
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Besvarelse fra The Mortgage Brain

Hi Ravi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Jane. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Louise Onn from The Mortgage Brain has…

Louise Onn from The Mortgage Brain has been extremely helpful during our recent remortgage. She's made the process so simple for us, and always there to provide guidance.
We would definitely recommend them to anyone mortgaging or remortgaging.

23. april 2025
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Besvarelse fra The Mortgage Brain

Hi Ben, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Excellent Service

Louise Onn at The Mortgage Brain was extremely helpful, informative and made sure we understood everything. We would definitely recommend them.

31. marts 2025
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Besvarelse fra The Mortgage Brain

Hi Karen, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

We were recommended to use Rhodri as…

We were recommended to use Rhodri as our mortgage advisor, and I’m pleased to say that both my partner and I were extremely satisfied with the level of customer service provided by Rhodri and Freya. The mortgage application process can often feel daunting, but the team at The Mortgage Brain made everything feel seamless and stress-free. I would confidently recommend Rhodri and Freya to anyone starting their mortgage journey.

30. oktober 2024
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Besvarelse fra The Mortgage Brain

Hi John, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Rhodri and Freya. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Marcus Driver- top mortgage advisor

Marcus Driver- top mortgage advisor, with professionism and lightning speed he arranged our mortgage within a two week deadline of the SDLT increase.

We used a different mortgage advisor at first who sat about twiddling his thumbs, so we swapped to Mortgage Brain and Marcus met the challenge of getting our mortgage arranged two weeks before SDLT hike.
Our experience with Marcus was exeptional due to superb communication over the phone and email, second to none professionism in getting the right lender and fantastic customer service in meeting our needs. Also Mary Crawley who was our weekend/out of hours first point of contact with Mortgage Brain, thanks Mary for dealing with our initial enquiry.

15. marts 2025
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Besvarelse fra The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Marcus and Mary. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Bedømt til 5 ud af 5 stjerner

Mortgages Made Easy!

Buying my first home seemed extremely daunting and I didn’t know where to start with sourcing a mortgage. However Louise at The Mortgage Brain has made the process incredibly easy and stress-free! She’s been extremely efficient and very quick to respond to emails and phone calls. She’s also been very personable and has answered all of my questions. Her advice has been invaluable! Thank you so much!

11. april 2025
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Besvarelse fra The Mortgage Brain

Hi Hannah, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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