Honestly I wouldn't even give this site one star. My future daughter in law did her registry through The Knot. I ordered her gift on a Sunday. I was given a delivery date for Wednesday of that week,... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy to find vendors and communicate with them. Need work on integrating a seating chart GUI which seems easy to do using people who have responded with "accepted". Seating chart should be able to i... Se mere
Virksomheden har svaret
After submitting my order for save the date cards and envelopes, the editors sent out an email for my guest list addresses promptly. They always checked to see if I needed to make changes before print... Se mere
Virksomheden har svaret
TheKnot has made everything from keeping track of all the planning that’s being done to making everything for guests simple and easy to access. TheKnot delivered PERFECT invitations, envelopes, and se... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Browse Wedding Dresses and Wedding Cakes - Planning a wedding is easy with unique wedding ideas and resources online from The Knot.
Kontaktoplysninger
3,4
Middel
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service person very helpful
Customer service person very helpful, kind & considerate! Keep up the great responded!
12. maj 2026
Besvarelse fra The Knot
Hi, thank you so much for the kind words. We’re delighted to hear the support you received was helpful and thoughtful throughout your experience. We truly appreciate the encouragement!
Sarah @ The Knot Customer Support
we had a mis print on our invitations
we had a mis print on our invitations, the customer service was amazing! they were so nice and helpful! we got a free reprint and our new invitations were mailed to us within a few days! very happy with the service and how our invitations turned out!!
12. maj 2026
Besvarelse fra The Knot
Hi, we’re so glad the team could quickly help resolve the misprint and get your new invitations out to you without added stress. It’s wonderful to hear you were happy with both the support you received and the final result. Thanks so much for sharing your experience.
Sarah @ The Knot Customer Support
Outstanding customer service!!
Outstanding customer service!!! We had a horrible turn of events when our wedding venue unexpectedly closed and cancelled our event 4 months prior to our reception- we already had our Knot invitations printed and prepared to mail out... We went to the Knot with hat in hands to ask for reprints, and braced ourselves, thinking we were about to lose money on unusable invitations. But they reprinted them with our new location, free of charge!! Words cannot express how grateful we are. Thank you so much to the Knot for generously accommodating us!
12. maj 2026
Besvarelse fra The Knot
Hi, we’re so sorry you experienced such a stressful and unexpected change so close to your reception. We can only imagine how overwhelming that must have been.
We’re truly glad the team could help make one part of the process a little easier by getting your invitations reprinted quickly. Thank you so much for sharing such thoughtful feedback, and we’re wishing you all the very best for your celebration.
Sarah @ The Knot Customer Support
Besvarelse fra The Knot
Hi, thank you so much for the kind feedback. We’re really glad to hear you had a positive experience with the team and that everything was handled smoothly for you.
Sarah @ The Knot Customer Support
Besvarelse fra The Knot
Hi, we’re sorry to hear you experienced difficulties during checkout and understand how frustrating that must have been. We appreciate you sharing your feedback regarding international payment support and the assistance you received while trying to complete your purchase.
Sarah @ The Knot Customer Support
Overall it was great
Overall it was great. A little disappointed in waiting 5 days after purchase before hearing back with the first draft. Invitations were turned around much quicker, especially given the complexity of the invitations vs place cards. Place cards only had a first name and only 23 of them.
8. maj 2026
Besvarelse fra The Knot
Hi, thank you for sharing your feedback. We’re glad to hear the overall experience was positive, though we understand the delay in receiving the first draft for your place cards was disappointing, especially compared to your earlier invitation experience.
We appreciate the feedback regarding turnaround expectations and production timelines, and we’ll be sharing this with the team as we continue working to improve the experience.
Sarah @ The Knot Customer Support
Such an easy process and made shopping…
Such an easy process and made shopping a great experience experience!
12. maj 2026
Besvarelse fra The Knot
Hi, thank you so much for the lovely feedback. We’re so happy to hear the process felt easy and helped make the shopping experience enjoyable from start to finish.
Sarah @ The Knot Customer Support
They called me at 6 am for sales…
They called me at 6 am for sales boycott thus invasive practice. Companies must abide by the law this is illegal.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Knot
Hi, we’re sorry to hear about this experience and understand why receiving a call at that hour would be frustrating. We appreciate you bringing this feedback forward, and your concerns regarding communication practices have been shared internally for review.
Sarah @ The Knot Customer Support
My item from a bridal registry was available then the order was refunded!
My item from a bridal registry was available when I purchased it. Twelve days later I would receive a refund and an email stating that the product was available any longer. Your inventory should know at the time of purchase if it can fill the order placed! Waiting almost 12days to inform me causes me to try and order something else for my niece in time for the shower. This is not the kind of service I expect from the Knot!the only reason I gave it two star is because you issued the refund automatically and I didn’t have to track it down.
12. maj 2026
Besvarelse fra The Knot
Hi, we’re sorry for the frustration and inconvenience this caused, especially with the timing so close to your niece’s shower. We understand how disappointing it must have been to learn the item was unavailable so long after the order was placed.
We appreciate your feedback regarding inventory visibility and order communication, and we’re glad the refund was processed automatically once the issue was identified. Your comments have been shared internally for review.
Sarah @ The Knot Customer Support
Besvarelse fra The Knot
Hi, thank you so much for the lovely feedback. We’re so happy to hear the experience felt easy to use and that the communication throughout was helpful.
Sarah @ The Knot Customer Support
I ordered something not on the bridal…
I ordered something not on the bridal registry and immediately called and they said they couldn’t cancel my order and I would try again. Because of this experience I would never buy from this store nor would I recommend it to my friends!! It was an honest error using your website and my payment went through and the gal said I will let them know and call u back to cancel my first order and let me try again. Never heard anything more!!
12. maj 2026
Besvarelse fra The Knot
Hi, we’re sorry this experience initially caused frustration, especially while trying to quickly correct an honest ordering mistake. We understand how important timely communication is in situations like this.
We’re glad the team was ultimately able to cancel the order and process the refund for you. We also appreciate your feedback regarding the follow-up experience and overall process.
Sarah @ The Knot Customer Support
responsive and professional
1. maj 2026
Besvarelse fra The Knot
Hi, thank you so much for the kind feedback. We’re really glad to hear you had a positive experience with the team.
Sarah @ The Knot Customer Support
Besvarelse fra The Knot
Hi, thank you so much for taking the time to leave a review. We really appreciate your support and are glad you had a positive experience with our customer service team.
Sarah @ The Knot Customer Support
Good and recommendations
Easy to find vendors and communicate with them. Need work on integrating a seating chart GUI which seems easy to do using people who have responded with "accepted". Seating chart should be able to import floor plans, drag/drop icons, place people. By extension, this could help formulate what tables would look like with chargers, centerpieces, votives, silverware, etc. this could integrate with creating a "vision" that vendors can see.
Wish we had been able to send custom mass emails and SMS messages
11. maj 2026
Besvarelse fra The Knot
Hi, thank you for taking the time to share such thoughtful feedback and ideas. We’re glad to hear the vendor search and communication tools were helpful throughout your planning process.
Your suggestions around a more interactive seating chart experience, floor plan integration, and enhanced guest communication tools are incredibly valuable. We can absolutely see how features like drag-and-drop layouts, visual table planning, and custom messaging could further support couples and vendors during planning. We’ll be sharing these ideas with our product teams for consideration.
Sarah @ The Knot Customer Support
I appreciate how The Knot was willing…
I appreciate how The Knot was willing to reprint our wedding reception invitations after a misprint issue.
21. april 2026
Besvarelse fra The Knot
Hi, we’re so glad the team could help make things right for you after the misprint issue. We know how important those details are, and we’re happy we could support you with the reprint process.
Sarah @ The Knot Customer Support
I tried to cancel my order
I tried to cancel my order, but that did not work. I am not a fan of the policy, and will be careful not to order again.
4. maj 2026
Besvarelse fra The Knot
Hi, we understand how frustrating this experience must have been. We work closely with our suppliers to ensure orders are processed and shipped as quickly as possible, and in this case, the order had already moved into fulfilment.
We know that wasn’t the outcome you were hoping for, and while a return and refund option was offered, we appreciate you sharing your feedback regarding the overall experience and policy.
Sarah @ The Knot Customer Support
Besvarelse fra The Knot
Hi, thank you so much for the kind words. We’re really glad the team could provide support and care throughout your experience.
Sarah @ The Knot Customer Support
Besvarelse fra The Knot
Hi, thank you so much for sharing your experience. We’re so glad the team could quickly resolve the issue and get everything sorted for you right away.
Sarah @ The Knot Customer Support
Able to do on mobile device but had to…
Able to do on mobile device but had to switch to IPad since couldn’t see the RSVP login on my iPhone. Liked the pics of the couple, and their Registry.
13. maj 2026
Besvarelse fra The Knot
Hi, thank you for sharing your experience. We’re glad you enjoyed seeing the couple’s photos and registry, though we’re sorry the RSVP experience on iPhone was frustrating and required switching devices. We appreciate the feedback regarding mobile usability and visibility of the RSVP login.
Sarah @ The Knot Customer Support
I don’t understand why it takes so long…
I don’t understand why it takes so long to ship and delivery item.
13. maj 2026
Besvarelse fra The Knot
Hi, we understand how frustrating longer shipping and delivery times can be, especially when you’re expecting an item for an important event. We appreciate you sharing this feedback and understand the importance of clearer timelines and faster delivery experiences.
Sarah @ The Knot Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.