The IT Bay Anmeldelser 

235
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Found a competitively priced monitor (even against Amazon), ordered 5pm yesterday and here by 2pm today. Fantastic, efficient and even a nice personal touch email with the vat invoice in my inbox. Lo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Good price offered on a Dell PC monitor and helpful advice given by Hannah, who was very pleasant to deal with. The model I wanted was out of stock and Hannah kept me informed of expected delivery dat... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Absolutely delighted with the service provided by IT Bay. Spoke to a real HUMAN, Hannah, who guided me through the buying and delivery process with great efficiency and kindness. What a difference to... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Computer- og tilbehørsbutik

Skrevet af virksomheden

The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

235 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(235)

29 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Easy to purchase

Good website, excellent prices and quick delivery for my new monitor. Service from Help Desk was easy and quick.

15. maj 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Hi Derek, thanks for the feedback.

Bedømt til 5 ud af 5 stjerner

Brilliant customer service

Brilliant customer service. I ordered a laptop with a custom memory upgrade. There were delays because of the chip shortage, nothing IT Bay could do about it. What made the difference was the regular updates from Hannah Armstrong that kept me constantly informed on the progress. Superb support for the customer - before and crucially after the sale.

4. maj 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Thank you so much for your kind words! It really means a lot. We look forward to being of service again in the future.

Bedømt til 5 ud af 5 stjerner

exceptional customer service

I recently had the pleasure of experiencing exceptional customer service from IT BAY. From the moment I reached out to their support team on chat, I was greeted by a friendly and helpful representative who listened to my concerns and provided clear and concise solutions. The level of care and attention I received throughout the entire process was truly impressive. I felt valued and appreciated as a customer, and it was evident that the company's priority was to ensure my satisfaction. I highly recommend this company to anyone in need of reliable and efficient customer service. Thank you for going above and beyond.

25. april 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Thank you so much for your lovely words! I've shared your feedback with the wider team and we're all delighted you had such a positive experience shopping with The IT Bay.

Bedømt til 5 ud af 5 stjerner

Highly Recommended

It was really easy to research different laptops I was interested in. All the specs were easy to find and compare. The prices were very good. I ordered at 3pm and I had received the laptop by 10.30am the next day. Really impressed with how well it was packaged and it is in perfect condition. I would definitely buy from The It Bay in the future. I

24. april 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Thanks for sharing your experience shopping with us. It's pleasing to hear the positive feedback and we hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

I was browsing the site for a new…

I was browsing the site for a new laptop and the chat box that popped up (and I would normally ignore) was Jacob, confirming he was a real person. So I typed my enquiry in and he asked some really pertinent questions about what I needed it for and went away and put a quote together for me. The customer service was excellent, I was really pleased with the price and Jacob was so helpful. It was the perfect hybrid between online shopping and going into a physical shop. Really happy.

18. april 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

HI Molly,

First of all, thanks so much for your kind words, I am really glad I managed to assist you in your search for a new laptop! We pride ourselves on adding the human and personal touch to helping each customer with their purchases to ensure they are getting what they need!

Best wishes
Jacob

Bedømt til 5 ud af 5 stjerner

Extremely helpful

Found the company to very helpful with their upto date knowledge of my order . Kept me informed at all times .

24. marts 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Many thanks Tracey, appreciate the feedback.

Bedømt til 5 ud af 5 stjerner

Good Service

Good communication and prompt response

28. marts 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Thanks Mick, appreciate the feedback

Bedømt til 5 ud af 5 stjerner

Great company to deal with.

Great price. Well packaged, delivery very smooth & paperwork & communications faultless. Monitor is Great.

15. marts 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Glad you're happy with the monitor and that it arrived well packaged. Thanks for the feedback.

Bedømt til 5 ud af 5 stjerner

Amazing customer service

Amazing customer service, even checked to see what is included for me.
Ordered on Friday, expecting delivery the following week, and it turned up on Saturday, The packaging was superb, no cost cutting there..

Thanks IT Bay, I am very impressed

18. marts 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Thanks Andrew, pleased to hear the goods arrived safe and sound ahead of schedule.

Bedømt til 5 ud af 5 stjerner

Excellent Overall

I purchased a couple monitors and a hub from The IT Bay for work. They despatched the items extremely quickly and everything arrived well packaged and in great new condition. Their customer service was extremely helpful in providing an invoice for my order. Will use them again in the future.

3. marts 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Thanks for the positive feedback, we hope to be of service again in the future.

Bedømt til 5 ud af 5 stjerner

Great product and excellent customer service

I ordered my Dell monitor from the IT Bay for a number of reasons. Primarily because of the level of detail in their listing; which answered all my questions, and secondly because the headline price displayed on my internet search included delivery. Unlike the vast majority of other retailers.

Furthermore I placed my order well after close of business on a Thursday evening, and the monitor was delivered early afternoon on the Saturday by DPD. It was well packaged in an outer carton that was filled with appropriate filling to protect the contents within, yet a number of the other retailers were happy to inform that should I order from them the monitor would arrive in the manufacturers original packaging. I’m not sure I’d want my new Dell monitor going through the delivery process both advertising its contents and susceptible to damage in transit.

As for the monitor itself, it has exceeded all of my expectations, and impressed a friend sufficiently that he intends to buy two! Suffice to say I have sent him a link to the IT Bay.

25. februar 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Thank you for taking the time to leave us such detailed feedback, we really appreciate it. Glad the monitor is living up to expectations and thanks also for the referral to your friend.

Bedømt til 5 ud af 5 stjerner

HIGHLY RECOMMEND!

Super easy, quick service and price was great value. I ordered an Aruba AP and it came the next business day, will highly recommend to others!

5. marts 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Many thanks for the feedback, hope to see you again in the future.

Bedømt til 1 ud af 5 stjerner

Poor service and not the warranty type that is advertised.

Not very impressed overall. Bought a Lenovo X1 Fold, there are issues with speakers and with the screen. Advertised as 3 years on site Lenovo premier warranty but Lenovo said this is not the case. This is Depot warranty (their listings clearly state on site which is a difference maker.
I have spoken to Lenovo who have provided a DOA form to send over. When ask to send back for a replacement they advise that the stock belongs to a different supplier and therefore they cannot replace with the same item. This is although they are advertising 200 in stock.

Not a very pleasant transaction and disappointed with being miss-sold to and little support to put right.

17. februar 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Hi William, we're truly sorry we weren't able to offer a better remedial option for you on this particular occasion. Lenovo don't offer any form of on-site support option for this product and we can't replace the unit from stock either. Our product descriptions are supplied by a third party provider and based on your feedback we've now taken action to remedy the content which potentially suggests the warranty is on-site. The X1 Fold is of course covered by a Lenovo return to depot warranty and as such you are entitled to send it back for repair (either directly or via ourselves).

Bedømt til 5 ud af 5 stjerner

Needed a hp multiport hub asap

Needed a hp multiport hub asap, price was competitive and next day delivery offered at no extra cost. From start to finish the whole process was easy. Will be my 1st port of call for future purchases!

31. januar 2023
Uopfordret anmeldelse
The IT Bay-logo

Besvarelse fra The IT Bay

Thanks for the feedback, we hope to see you again in the future.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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