The Bedroom Shop Ltd Anmeldelser 76

The Bedroom Shop is fantastic! I searched and searched online for the perfect (and within budget) wardrobes.. and after a few visits to shops selling "the same old" furniture, I saw The bedroom shop online. Their German bedroom furniture range, Wiemann furniture, is something else! It's stylish, extremely well made and looks fantastic!

What else stands out is the team! We had the fabulous Nathan helping us when we visited the storeroom, and he helped us for a while as there are so many choices within the weimann range. We then went back online and chose what we wanted, and sent to Nathan. He checked it would all fit and look great, and then we ordered! As it's all bespoke to your measurements and made in Germany it does take a few weeks, but it's well worth the wait!

Then Nathan and Callum fitted it for us on the day. They are fantastic and really work hard. You can choose your own way to have the insides of the wardrobes, and Nathan and Callum worked around it with us on the day, showing us different options.

It was a brilliant purchase from start to finish, and we've ordered another couple of items to finish it off!

Brilliant! Highly recommended!

I can't really add photos as we are still to finish painting the ceiling and get a new carpet.. but here's a sneaky peak

Wardrobe delivered at correct time in perfect condition and delivery men were absolutely fantastic.

Can't recommend this company enough, did an amazing ceiling to floor head board with matching bed the lads were fab an amazing job would not go anywhere else thank you again

I can't fault the Bedroom Shop.
I ordered a Sherwood wardrobe on their website, an easy and straightforward process. They kept me informed with expected delivery dates, then confirmed the day and time.
It arrived on schedule, very well packed and protected. The delivery team were polite and helpful, negotiating the stairs expertly. It was placed exactly where I wanted it, and all packaging was removed.
The wardrobe it great - it looks so much better than on the webpage.
I'm so pleased I have just ordered more matching pieces for the room!
As I say - can't fault anything!

We recently purchased a bedroom set from The Bedroom Shop the customer service received during and after our purchase was excellent. The furniture is beautifully crafted, and the doors have a lovely finish. Two chaps from the store assembled the bank of wardrobes, they all fit together perfectly. Our bedroom looks so much more stylish now! We highly recommend The Bedroom Shop.

Erg mooie kast gekocht. Goeie service. Net bedrijf

Superb from sales to fitting.
Kept in the loop at all times.

Great job fitting robes and excellent quality.

Pull Down Murphy Bed

Purchased their Tyne White High Gloss pulldown bed set with side units. Waited for delivery but wow is the quality worth the wait. incredibly well engineered piece of furniture and super high quality. Assembly is not for the faint hearted, and there was a few moments when i wondered why i didn't pay for the fitting service, but that was my choice. Very happy, thank you The Bedroom Shop!

Just had our bedroom furniture fitted by 'The Bedroom Shop' delighted and excellent value for money - the fitters Callum and David very obliging and courteous and did an excellent job nothing to much trouble - highly recommended!

I cannot praise this company enough. If you want quality furniture at a fair price, this is the shop for you.

Having chosen the Pembroke furniture range I called the sales office to see if it was possible to obtain a double hanging wardrobe which wasn't listed on the website. I spoke to Claire and she was brilliant; very friendly and efficient. The furniture arrived this morning and I am highly delighted. It looks the bee's knees - far more expensive than it actually was!

Thank you to all at The Bedroom Shop. I would not hesitate to buy from you again.

Really friendly and super helpful staff that will do their utmost to help!

Diepte maten van kasten worden niet aangeven. Dus als je mooie kledingkast binnen is blijkt die wel bijzonder smal te zijn. Minimale verwachting voor een kledingkast is toch wel 55 cm beter nog 60cm. Mijn levering bevatte een kast met slechts 50 cm. Duik in de website van de bedroomshop en deze maat is eigenlijk niet te vinden. Afwerking is matig.
Conclusie deze zaak is niet helder.

Fantastic experience with the bedroom shop , really very happy from start of order to the actual fitting of wardrobe, Claire was very helpful at the shop ,and the guys who fitted the wardrobe were very friendly and professional,can’t recommend them enough.

Ordered my Kent bedroom furniture by phone. Lady who dealt with my order was helpful and so professional. Came earlier than expected. Two delivery men took items upstairs to bedrooms. Very nice and so obliging. Quality looked great and looked expensive. All items fully assembled. Only thing was to put handles on but that was no problems.
Reccomend this company highly for excellent service and price.

Cannot praise this company enough from start to finish, from picking items, colour, mattresses, different styles soo much to choose from, staff are amazing, friendly and efficient, delivery soo quick no mess very friendly very happy customer highly recommended 😊

Ordered this bedroom set in January but it was not required until April when decorating was completed, this wasn’t a problem.
I rang when the room Was ready and things were organised, date and time set.
I was phoned to check all was still good an hour before delivery time, delivery team arrived on time.
They offloaded and navigated all items to the bedroom, built them and positioned them where asked. All the time cleaning up after themselves, were polite and respectful at all times.
I would recommend this shop to anyone looking for good quality products, at good quality prices, with a workforce that go they extra mile, thank you to all at the bedroom shop, I will be seeing you again.

Purchased a complete bedroom set bar bed.
Arrived ready-assembled.
Drivers were very meticulous when navigating the stairs, doors, etc.
Slight design issues were dealt with and solved quickly.
Impeccable service throughout. can only recommend them and praise them highly.

What lovely people to do business with. Great price, great quality and very quick delivery. Can't recommend highly enough.

Customer service was excellent, 2 blokes delivered my wardrobe to 1st floor apartment, courteous and polite, would definitely recommend

We moved home recently and spent a lot of time looking for quality wooden bedroom furniture to suit our new home and stand the test of time. We wanted to move away from Ikea/Argos-type flat-pack furniture, so when we found this website, with the words “Assembled Bedroom Furniture” plastered all over it, we thought we’d found what we wanted.

We chose items from the Corona range, but when I went to place the order online the website said there was only one bedside cabinet in stock. I called the next day to ask if more were expected, only to be told the website was wrong, as there were 125 of them in stock (!), so I went ahead and ordered. A simple system error, or a red flag?

When I received an email confirming the order a short time later, I was surprised to see the words (flat pack) on the invoice, so I called up the next day to ask for clarification, only to be told that the Corona range wasn’t delivered assembled, but was instead flat pack. As we’d spent so long looking for suitable furniture, we decided to go with it anyway.

The lady I spoke with when I placed my order told me to expect delivery within 7-21 days, and that I’d be contacted to confirm delivery details. However, I heard nothing until the couriers arrived at our house – thankfully, I was at home at the timeso didn't miss the delivery.

We started to assemble the bedside cabinets and quickly found that some holes had been bored in the wrong place, others not at all, and that the instructions were often confusing, sometimes actually incorrect (e.g. showing holes in the wrong place), but we managed to assemble both cabinets with some additional effort.

We then moved onto the chest of drawers, only to find six damaged parts and three missing fixtures. There was also a fixture that was completely pointless - it’s supposed to provide additional support to the base of the drawers but the way it’s aligned means it actually raises the base away from the groove into which it sits, which totally defeats its purpose.

When we opened the packaging for the storage box, again we found multiple damaged parts and two damaged fixtures.

I took photos of all damaged parts, labelled everything very clearly and emailed customer service, asking for someone to call me to discuss the issue. Instead, I got a short, borderline rude email telling me to send it all back if I wasn't happy... clearly, this was someone who's never tried re-boxing flat-pack furniture.

So I called them up and asked to speak to a manager - who either works about 10 minutes a week or doesn't exist, as they are never ever available. The person I spoke with (Claire) offered me a £50 refund (on an order worth over £500) and promised to arrange for replacement parts to be sent out.

The next week, the parts arrived and... you guessed it... again, most of them were either damaged or the wrong items - even though I'd listed everything by part number and provided photos.

So again, I contacted the company with details of the parts I needed and, again, they said they'd send them out. It was almost a case of third time lucky... I had to bore a few missing holes in a couple of drawers and some pre-cut grooves were too wide, meaning the drawer bases wobble around, but we got there in the end... no thanks to the bedroom shop.

The extent of the damaged and missing parts, in what is undeniably nowhere close to the build quality of furniture of this price, combined with the company's refusal to take responsibility, have made for an extremely frustrating experience. We’d have excused Ikea/Argos for this, but we really thought we were buying very good quality furniture from a UK company that made it themselves.

However, it turns out the very same range – Corona by Core Products – is available on Amazon for lower prices. We didn’t bother checking prices before we ordered as we believed they were the manufacturer.

I contacted them a couple of more times, asking for the elusive/non-existent manager and requested more than a measly £50 partial refund for all the hassle and time wasted, but the official line is that "we've asked our supplier to compensate us so we can compensate you, but they're refusing"... Wow. Just wow.

Take a bow, the bedroom shop.

Update following your response…

I didn’t suggest you hid product information, but the font used to alert customers to the flat-pack nature of the Corona range is quite a few sizes smaller than the font used to alert customers to the fact that you sell assembled bedroom furniture.

When you made the offer of returning everything for a full refund, I pointed out how impossible it would be for me to pack everything back into boxes, especially as I’d already partially assembled so much.

I never even hinted at wanting money to not write a bad review - it’s not about that. Of course money back is great, but I’d rather just not have had the grief.