Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Se mere
Virksomheden har svaret
Lokation
Skift lokationCambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
We chose the one pizza and bowling for 1 hour option when we booked for the bowling game. As we started the game and finished one round, the display said to visit the front staff to book additional ro... Se mere
Virksomheden har svaret
Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Se mere
Virksomheden har svaret
Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
Kontaktoplysninger
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Storbritannien
- 0333 034 6100
3,6
Middel
206 anmeldelser
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Staff while booking in friendly and…
Staff while booking in friendly and helpful
The thing that spoilt it tables by the lanes were not cleared of dirty glasses and food containers very often
19. februar 2026
Besvarelse fra Tenpin - Cambridge
Hello Sarah,
Thank you for taking the time to rate Tenpin Cambridge 4 stars. We're happy to hear that our staff was friendly and helpful during booking. We regret that tables near the lanes were not cleared often enough. We appreciate your feedback and hope that your next visit is a 5 star experience. All the best ~ Laura
Tables dirty
Tables dirty
Customer service ignoring you
We got sticky table and asked for cleaning and take them ages to come and wiped
Bar customer service slow and moody like you annoy them when they are on the phone scrolling
8. februar 2026
Besvarelse fra Tenpin - Cambridge
Hi Vicky, thanks for leaving a rating and review for Tenpin Cambridge! We regret to hear that the cleanliness and customer service were not satisfactory. We'll address your feedback with our team to improve the customer experience in the future. Please feel free to send us the details of your visit via email to customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge' should you wish to discuss this further. We hope to have an opportunity to welcome you back again in the future! Best wishes - Rosie
Besvarelse fra Tenpin - Cambridge
Hi Charlie, thank you so much for the lovely 5* rating and review of Tenpin Cambridge. It's great to hear you had a fun time and found the venue met our usual standards. We hope to see you again for another 5* experience.
Take care,
Kirsty
Customer service was terrible
Customer service was terrible, we was told staff and managers would come and see us and help us no one showed, waited 40 mins for food after being told it was 10 minutes and the food was that bad it went back and we got a refund!
7. februar 2026
Besvarelse fra Tenpin - Cambridge
Hi Emma, thanks for leaving a rating and review for Tenpin Cambridge! We appreciate you taking the time to share your experience. We're sorry to hear that our service and food did not meet your expectations and that you had to wait longer than expected. We'll address this with our team to improve our service, but we're pleased to hear that a refund was issued for the inconvenience. We hope to welcome you back again in the future, for a much better experience! Best wishes - Rosie
Fun evening out for youth group
This was an excellent night out with our local youth group, catering to a range of needs.
8. februar 2026
Besvarelse fra Tenpin - Cambridge
Hello Catherine,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are delighted to hear that your youth group had a wonderful night at our venue. We are thrilled that your needs were catered too. We look forward to welcoming you back again soon for another 5* experience. All the best ~ Laura
Inattentive staff, poor value for money
Inattentive staff. Extremely loud music. So loud that one can hardly have a conversation.
Our alley broke down twice.
7. februar 2026
Besvarelse fra Tenpin - Cambridge
Hello there, We appreciate your feedback and apologize that our service and the music volume were not satisfactory. We're also sorry about the bowling alley issues. We'll address these concerns. We do hope to see you again soon for a much more enjoyable session. Many Thanks - Kimberley
All 4 lanes worked well without any…
All 4 lanes worked well without any breakdowns, as we had quite a few people with physical disabilities, there could have been more than two ramps to access the alley itself.
9. februar 2026
Besvarelse fra Tenpin - Cambridge
Hello Adrian, We're glad to hear that all lanes worked well for your group. We appreciate your feedback regarding the limited number of ramps and will consider this for future accessibility improvements. We do hope to see you again soon. Many Thanks - Kimberley
I had a deeply disappointing experience…
I had a deeply disappointing experience at the Cambridge site. I was in town meeting friends and family, and what was meant to be a fun afternoon turned into a very frustrating one.
We were a group of 12, spent around £180 on the lanes and also ordered food. Unfortunately, the food service was extremely poor. During our second game, I ordered two more portions of curly fries for the kids. After waiting 30 minutes with nothing arriving, I approached staff and explained that we were nearly finished with our game. I was told the food would be with us in two minutes. It never arrived.
Once we finished, I went to the counter to cancel the order as we were leaving. I was then told the food was ready and that someone had attempted to deliver it but had been told it wasn’t theirs. That may be possible, as half our group had finished early and their lane had been reassigned. Apparently the food had been brought over, but none of us saw it. I’m willing to give the benefit of the doubt that we may have been distracted by the game, however, the issue was never properly resolved. Even though I repeatedly told when I placed the food order that we are on lanes 11 and 12.
What surprised me most was the lack of ownership and attentiveness. When I expressed my frustration about the delay and handling of the situation, I was told I was being “rude”, and this came from managers. At that point, I simply walked out as I couldn’t be bothered to argue further.
A £10 refund is not going to make anyone rich, especially when I had already spent over £200. This was about courtesy, accountability, and basic customer service — all of which were significantly lacking. There is clearly room for improvement in staff training, particularly how customer concerns are handled.
I won’t be returning to Tenpin nor would anyone in our group.
8. februar 2026
Besvarelse fra Tenpin - Cambridge
Hello, We're very sorry to hear about the disappointing experience your group had at our Cambridge site. We regret the issues with your food order and the service you received. We appreciate you bringing this to our attention, and we'll address your concerns to improve our team's training and customer service. Thank you for your feedback. If you would like to discuss this further with us, please do reach out to us on customer.feedback@tenpin.co.uk. Our apologies - Kim
We had our sons tenth birthday party…
We had our sons tenth birthday party and the kids had fab fun! The service was good and got us different lanes when we requested. Overall a very happy birthday boy!
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tenpin - Cambridge
Hey, thank you so much for the lovely 5* rating of Tenpin Cambridge. We are thrilled to hear that your son has a brilliant birthday spent with friends. Hope to see you back again soon.
Take care,
Kirsty
Staff lovely
Staff lovely. The cleanliness wasn't great. Rubbish on floors and tables, tables dirty. Our lane was full of empty glasses and sticky table, surely this should of been checked and cleaned after the last bowlers, ready for the new bowlers, would of made our bowling experience a lot nicer.
1. februar 2026
Besvarelse fra Tenpin - Cambridge
Hi Lisa, thank you for the review of Tenpin Cambridge! We are pleased to hear that you found our team lovely, but we are very disappointed to hear the rest of your visit was not as enjoyable as we would have liked! Please be assured all of your feedback will be passed to the team to ensure improvements are met and we hope to welcome you back again soon! Best wishes - Mel
Besvarelse fra Tenpin - Cambridge
Hi Casey, thank you for leaving Tenpin Cambridge a fantastic 5* review! We're so happy to hear that the karaoke experience was enjoyable, and the kids had a fantastic time! Thank you for sharing your positive feedback with us. We look forward to seeing you again in the future! Best wishes - Rosie
The staff were very helpful and…
The staff were very helpful and welcoming. The booking was on time. My kids enjoyed themselves.
1. februar 2026
Besvarelse fra Tenpin - Cambridge
Hello Amanda, Thank you for taking your time to leave us an excellent 4* review. We are pleased to hear that you enjoyed your recent visit to us and found our staff helpful throughout. We do hope to see you again soon. Many Thanks - Kimberley
Fun for all
We had a good time, the only issue with had was a long wait for food and drinks to be served to the lane. Overall was a good experience and we will come back soon
3. februar 2026
Besvarelse fra Tenpin - Cambridge
Hi, thank you for the 4* rating of Tenpin Cambridge. We are pleased to hear that you had a fun bowling experience, despite the wait times for food and drinks being longer than usual. Hope to see you back again soon for a better experience.
Take care,
Kirsty
Great place to be for a fun game night out
It was a lovely night out at Tenpin. We had lots of fun playing bowling and other games. The staff were helpful, drinks of choice were available. However, cleanliness of the environment leaves much to be desired. From the tables at the bar area to the toilets. I understand its a busy place but clearing tables after they have been used doesn’t take an awful lot of time. The loos aren’t cleaned frequently to maintain hygiene. One lady had to shout for a tissue while using the toilet and the lady in the next cubicle helped her with one. It would be great to see changes in these areas.
24. januar 2026
Besvarelse fra Tenpin - Cambridge
Hello Mimi,
Thank you for taking the time to rate Tenpin Cambridge 4 stars. We appreciate the feedback and are pleased to hear that you had fun playing bowling and that the staff were helpful. We are sorry to hear that the centre wasn't as clean and tidy as we would of liked. We hope that your next visit is a 5 star experience. All the best ~ Laura
Day out with friends
The control panel was easy to use and play was effortless.
We played pool afterwards, you just tapped your card to play.
Good fun.
28. januar 2026
Besvarelse fra Tenpin - Cambridge
Hi Ray
Thanks for the wonderful review. We're glad you found the control panel easy to use and that play was effortless. It's great to hear you enjoyed the pool and contactless card system. Thanks for your feedback! Best wishes - Clare
Good but karaoke equipment needs updating
We had a good time but it took some time to get set up. We came for karaoke but the microphones weren't working, we were told they'd run out of batteries and staff had to go out and buy some, then we switched rooms which was fine - though one of the mics in the new room didn't work very well and the other had to stay attached to the wall. We got our full hour's worth of time though.
22. januar 2026
Besvarelse fra Tenpin - Cambridge
Hi there, thank you for leaving feedback for Tenpin Cambridge. We are pleased to hear you had a good time and got your full hour of karaoke, but we are really sorry to hear you encountered issues with the equipment not working during your visit. We greatly appreciate you letting us know and we hope to find other solutions in the future. We hope to welcome you again soon! Best wishes - Kaylee
Besvarelse fra Tenpin - Cambridge
Hello Cath, Thank you for taking your time to leave us a great 5* review from your recent visit to our Tenpin in Cambridge. We are really pleased to hear that you had a wonderful time with us. We do hope to see you again soon. Many Thanks - Kimberley
They don’t give a c*%p about disabled guests
Disabled toilets were out of order with a sign that looked quite old. Luckily the cinema two floors above kindly allowed disabled guests to use their facilities.
Sadly I met someone else in the queue who said it was an ongoing issue.
Short version- this branch of Hollywood Bowl do not care about disabled guests or their duties to provide reasonable adjustments under the equality act.
18. januar 2026
Besvarelse fra Tenpin - Cambridge
Hello Jo, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin. We are really sorry to hear the issues you faced during your stay with us. If you would like to discuss this with our team, please do reach out to us on customer.feedback@tenpin.co.uk. Our apologies - Kimberley
Besvarelse fra Tenpin - Cambridge
Hi Lewis, thank you for taking the time to review Tenpin Cambridge! We're sorry to hear about your experience, we will be sure to pass on your feedback to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Cambridge'. We hope to see you again soon! Best wishes - Adelaide
Lovely place
Had my son's 10th birthday party here and it was brilliant! The kids had an amazing time. Great venue, friendly staff, and everything ran smoothly. We'll definitely be back!
17. januar 2026
Besvarelse fra Tenpin - Cambridge
Hi Karina,
Thank you for your fantastic 5* review at Tenpin Cambridge! We are delighted you've had such a great time whilst on your recent visit to us. Its great to see your son's party was so perfect for you all, we love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
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