Temptation GiftsAnmeldelser 

889
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I’ve ordered from Temptations a few times now and absolutely love Wrendale gifts, diaries and soft toys I’ve recently ordered the plush Robin and he/she arrived very quickly,beautifully wrapped... Se mere

Bedømt til 5 ud af 5 stjerner

Great service as always from ordering to delivery. Order is beautifully packaged, it is tracked so you know when it is going to arrive. Highly recommend Temptation Gifts

Bedømt til 5 ud af 5 stjerner

As the name suggests this shop is great for gifts. I have a couple of folk in my life who like Wrendale Designs and they have an array of their products at a very competitive price. Items are dispat... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a diary as a gift for myself. It’s Kate Spade 2026 diary and it was over £40 cheaper here than on Amazon. Also the Amazon one wasn’t due to be delivered until late January 2026. I o... Se mere

Virksomhedsoplysninger

  1. Gavebutik

Skrevet af virksomheden

Temptation Gifts Ltd has been in business since Mothers' Day 1983 and we've been trading online since July 2000. We now have six large high street stores and two busy websites. We are FIVE times winners of the title UK Online Gift Retailer of the Year.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

889 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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4,6

Alle anmeldelser

(889)

47 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

1000% recommend buying from here Ooky…

1000% recommend buying from here Ooky Bat Jellycat was sold out in all my local Jellycat shops I ordered it from here on Saturday afternoon and it was delivered today (Tuesday) I will definitely be buying from here again. Thanks for the speedy delivery and perfect Jellycat

1. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service!

I don’t normally leave reviews like this but just want to shout out this little company.
Placed an order on Saturday and it was delivered Monday! Their service is fabulous and their packaging is all recycled! (Bonus points)

If you’re in need of a little gift or some Yankee candles (like me) then defo consider this business!

Well done Temptation Gifts. I’ll be a returning customer! Thank you for your great service!

16. september 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Review update

Further to my one star review on 07.09.24, Temptation Gifts have today organised a refund. I believe they will liaise with Yankee Candles re the inferior quality being sent out.

9. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Shoddy candles poor service

I received old, discoloured Yankee Candles with no scent. The turquoise candles were brown! Was told rest of stock was same so admitting they regularly sell out of date, ruined candles. No refund unless they were returned which I couldn't do as no tech facility so was left out of pocket by over £20.

7. september 2024
Uopfordret anmeldelse
Temptation Gifts-logo

Besvarelse fra Temptation Gifts

Hi, thank you for your review, we have responded to your email regarding the candles affected , please see your reply for how we have resolved this for you. Kind regards rebecca , customer service

Bedømt til 1 ud af 5 stjerner

Shocking management

Ordered some jelly cats for a child birthday party and received a disturbing call from a man called Christian Adam’s “e-commerce director” I was told by a customer service representative after the call . The man seemed aggravated and acted very angry towards me for ordering a few different variants of these jelly cat toys for a child’s birthday party off a few websites.He showed 0 sympathy and came as a threat after shortly putting the phone down . Very poor management from you mr e-commerce director. Customer service told me I went over the allowed limit by purchasing from a second website which they also owned ( how was I meant to know they owned 2 websites) very poor and shocking resolution to the issue of a fault only caused by the company itself and to receive this personal phone call in that manner was just disgraceful . Spend your money elsewhere !!

5. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wow not what I expected

I don't normally do reviews but felt the need to big up this great website. Great price and omg wow what quick despatch time. Will definitely use again if in need of a quick gift.

Quick, well packed and secure. Didn't expect it to be despatch that quick and delivered. Very happy son and happy mum x

25. august 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

My partner bought me four Jellycats…

My partner bought me four Jellycats from here as a surprise. Unfortunately when they arrived three out of the four were damaged in various ways; one had a scratched eye, another had a black mark on the front, the last one had stuffing coming out of it in various places and was poorly stitched. I was so disappointed. I contacted Temptation Gifts and they were amazing, they sent replacements for the items that were damaged straight away and provided me with a returns label for the damaged items. I received the replacement items the following day. Two of the replacements were perfect but one was rather underfilled compared to the damaged original one and had it’s fin sewn on the wrong way around, it didn’t lay flat pointing backwards, it pointed forwards covering its eye. I contacted temptation gifts and they said they could send another once I’d sent the replacement and the original back. I was concerned I wouldn’t be happy with another replacement, TG agreed to give a partial discount the original item or to return it for a full refund. I accepted a partial discount which they are processing now. Apart from the quality of some of the items, I couldn’t fault TG’s customer service. I was treated kindly and with respect, which I appreciate. My issue was sorted within a few days with replacements sent and received within 24h. Despite the issues I encountered, I would shop here again.

13. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent company

I recently purchased some Jellycats from Temptation Gifts, and I couldn't be more pleased with the experience. Not only were the prices the best I found anywhere, but the items were also dispatched promptly and arrived just a few days after I placed my order. I'm thoroughly impressed with the efficiency and value this company offers.

25. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My new go to for Jellycat!

Fantastic website. Clear, concise and easy to navigate.

The ordering process is very easy, the checkout is simple and the shipping options are multiple to allow you to fit them round your schedule.

Despatch is always very quick.

A great shopping experience from start to finish. Thank you.

10. august 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Poor Packaging

Bought a Jellcat Soother for a new baby gift, and paid 4.99 for 24 tracked. This review is the simple not great packaging sent through the postal system. This soft toy was sent in a very thin plastic envelope and as you guessed was punctured in two places the bag was sized approx 8x5 inches the soft toy must have been squished inside with little thought of the consequences. When opened today it was rather a letdown it was miss shaped the labels were dog-eared and creased quite sad to see only because of the unsuitable packaging. Will not purchase from them again.

18. juni 2024
Uopfordret anmeldelse
Temptation Gifts-logo

Besvarelse fra Temptation Gifts

Thank you for your review, i am sorry that you are dissapointed with the packaging of your order.Over the years we have found that this type of packaging has been suitable protection for Jellycat and other plush items, so I’m extremely sorry that the mailing bag was damaged in transit to you.As we pack all our jellycat items securely when shipped and these are soft products they need a bit of plumping to get back to shape . if however the labels have been bent and creased, please do email us at customerservice@temptationgifts.com with a photo and we will of course send a replacement to you.I apologise for any inconvenience caused. kind regards Rebecca@customer service

Bedømt til 5 ud af 5 stjerner

Highly recommend!

So very happy I came across this company online. Temptation Gifts are selling the Yankee Candle Scenterpiece cups, which I’ve been looking around for. Delivery was super quick.

17. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Cannot Fault Temptation Gifts at all

Cannot Fault Temptation Gifts at all. I’ve made several orders with them for Jelly Cat items and they are well priced and not over charging, communications are great and dispatch & delivery times are fantastic.

7. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Sharp practice with online trading

When purchasing 2 china mugs I was unaware that in addition to a delivery charge I was expected to pay 21€ of customs charges from FedEx.( UK-IRELAND) ( This was nearly more than the cost of the mugs) I told them I no longer wanted the mugs but they still appeared on my door step. Fed Ex then hired a collections agency to threaten me . Never never again!!! Buyer beware.
In response Temptation gifts ...you have an email from me saying I no longer wanted the items as I did not want to pay customs charges. However they were left on my door step and not signed for! This was then followed by threatening letters from FedEx ( whom you hired to deliver) you cannot abdicate responsibility from this situation. Again Sharp Practices.

21. december 2023
Uopfordret anmeldelse
Temptation Gifts-logo

Besvarelse fra Temptation Gifts

Thank you for your review. As per our email correspondence, all international orders are subject to customs tax and charges, depending on the destination, and unfortunately these are beyond our control. Any customs or tax charges are the responsibility of the customer and as per our terms and conditions, I am sorry, but I’m afraid that we cannot be held responsible for any charges levied by customs and excise. Please see our international delivery page on our website for more information on this. I am sorry to hear that you had a bad experience with FedEx. We are unfortunately unable to stop the parcel from being delivered once it has left our warehouse. Kind regards, customer service

Bedømt til 5 ud af 5 stjerner

Great Quality Products at Great Prices

I was a little skeptical when I saw the prices of things and some of the reviews but I have ordered from them three times now and have never been disappointed or had any issues. Official branded merchandise such as Kate Spade, Ted Baker and Jellycat at a fraction of the price. Dispatch to the UK was quick and efficient. Great quality products at great prices.

5. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

What a sham of a company

What a sham of a company, I ordered a tealight house from them on the 19th Jan, priced at £23 18p which included postage, today I received an email from customs saying I owe them 23 euros, to say I was shocked was an understatement, I have been buying from the UK for years and I have never been charged tax before, on ringing customs to find out what happened we were told the package did not have a customs label attached so they guessed a price of 76 euros and charged me tax on that, after contacting the company they told me that they send out parcels for ireland normal post without a customs label, how ridiculous can you get!!!!!!!!!! They offered to take the house back but I would have to pay postage and also lose the postage to have it delivered to my home, I will Never buy from this company again, thank you temptation gifts for your brilliant service and for ripping a pensioner off, I hope it makes you proud!

May I just add that we do not have to pay customs tax on any item under 135 pounds, if they had taken the time to fill in a declaration form stating the cost of the item then it would have been delivered to me free of any custom charges,
Every other company I have bought from does this as a normal thing,
What a way to run a business,
If anyone from Ireland is reading this you have been warned!!!!!!!!!

24. januar 2024
Uopfordret anmeldelse
Temptation Gifts-logo

Besvarelse fra Temptation Gifts

Thank you for your review.

Since Brexit, all orders being shipped to EU countries are now subject to customs tax and charges, the exact amount is determined by customs and excise in the country of destination, and unfortunately these are beyond our control. We are unable to arrange a system of delivery to the EU than means that the customer does not have to pay vat/local sales tax and or duty on the goods. However, as in our international delivery information, in our experience, the implementation of additional fees and charges on international deliveries is somewhat haphazard and varies from country to country, so we are unable to estimate what, if any, fees may be charged to you. We therefore recommend visiting your government’s customs and import website for further information if you are concerned. We provide all the information requested on the electronic customs declaration. Despite the information being correct , Ireland are only the county that have had issues with our parcels and TARIF codes.

Any customs or tax charges are the responsibility of the customer and as per our terms and conditions, I am sorry, but I’m afraid that we cannot be held responsible for any charges levied by customs and excise, please refer to the link below.

http://www.temptationgifts.com/international-delivery

You would have been made aware of this once in the checkout of our webstore and again on your order confirmation, we advise that any customs or tax charges are the responsibility of the customer and as per our terms and conditions.

Kind regards,
customer service


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