I have always bought from TCH Stamford and when I needed a smaller car which I could afford as my circumstances changed and had to trade in my bigger car I did not hesitate to contact Darren at TCH St... Se mere
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Se, hvad kunderne siger
I wanted to express my sincere thanks to George and Reece at TC Harrison Burton Ford for their help and assistance in the purchase of my Ford Capri. George was particularly helpful during the process... Se mere
Overall, I received excellent service from the branch. I would particularly like to thank Thomas, who sold us our Ford Puma; he was remarkably patient with both us and the children, and I would certai... Se mere
Sales team, Malcom was extremely helpful and gave us all the information we needed to make a good decision. He has been the salesperson we have delt with a lot over the years and we trust him to gi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.
Kontaktoplysninger
Stadium View, Pride Park, DE24 8JH, Derby, Storbritannien
- digital@tchgroup.co.uk
- www.tch.co.uk
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Excellent service, how car deals should be handled
I spoke to Steve(Sales) and organised for my wife to view a car at TC Harrison(Spalding) this was all handled with ease. He was pleasant and answered all questions I could throw at him. I paid a deposit to hold the car until my wife could get there in a few days time to test drive the car. We went ahead and purchased the car, again, this was all very simple, with help from Tom(Finance).
The car was delivered a week later to home after they had valeted and treated the interior with Diamond Brite products. The rest of the product kit was in the back of the car in a material zip bag. In the next couple of hours one of the upholstery cans exploded and caused damage to the roof lining and steering wheel. I sent photos to Steve and explained what had happened. Steve and his manager, Shaun, called me to talk it through. They or I had never experienced something like this. They arranged to collect the car, repair the damage and replace the diamond brite product kit. Excellent service!! Thanks to the team for a great experience with the purchase and for resolving an issue which could have taken the shine off buying a new car.
I’d definitely purchase another car with them in the future.

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Maria at TC Harrison ford is amazing
TC Harrison ford were amazing. Maria dealt with me the whole time from the start of my viewing experience all the way to the handshake of the sale. My new Mustang is my baby and my experience couldn’t have been better with Maria. She is fantastic and made the whole ordeal feel easy. 10/10 5 stars for Maria

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Malcolm is yòur man
What a lovely man Malcolm was at the Huntingdon branch could not have ask for anyone better to have sold me a car He was very good at his job excellent service all round

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Sam made buying my car a real pleasure…
Sam made buying my car a real pleasure to deal with
And hassle free.
I would recommend him and certainly buy another vehicle from him.
A true credit to T.C.H.

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Great service at buying an electric car
Originally we were not thinking about leasing another car, we just wanted to see what our options were as our current car was in negative equity. An electric car was not even on my mind as a next purchase, but our salesman Adrian Jones crunched all the numbers and an electric car was far the better option. After an initial test drive we put a deposit down and throughout the process of ordering to receiving our new car, Adrian kept us informed 100% of the way. He even organised the electric car charger for us as well. As a new automatic driver I was able to go back as many times as I wanted to test drive an automatic electric Puma Gen-E to get used to it before mine arrived. Nothing was a problem or burden to Adrian, and when I had questions to ask he was always a phone call or email away. I would definitely purchase again from Adrian as he made the process of buying a new car from him great and effortless. No hard salesman talk, just simple and easy to understand. 10/10

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Friendly people to assist you
Friendly staff to assist you when choosing a vehicle.
Knowledgeable of there products and tea or coffee to enjoy whilst deciding on your purchase .

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Excellent Service
George was very professional. Answered all my questions and processed all the paperwork efficiently.

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A very good experience
Jethro who sold me the car was great, genuinely friendly and easy to talk to,he was very helpful and patient.The whole process was quick and easy and he just sorted everything,as a retired driving instructor I have purchased many cars in thirty six years and met some pushy uninterested sales people, but Jethro was the very best young man I have dealt with.I am very impressed with him and TC Harrison well done.

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I might be writing a better review ,,,
I might be writing a better review were it not for the poor customer service offered by the salesman at the used car office in Derby.
I am happy with the car I purchased but I needed help over a couple of matters both before I took the car and afterwards. The telephone system at the Derby branch seems impenetrable and I only managed to get through once. The salesman told me to email, rather than phone, as he always replies. Well I emailed him twice and he failed to reply on both occasions. In the scheme of things no big deal I suppose. However, when the only tool I had to make my enquiries is ignored by the salesman then I am left frustrated and with a poor impression of the company.
Great service.
Over the telephone and in person the staff were very helpful, knowledgeable and efficient.

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Excellent communication
Excellent communication, very helpful and patient friendly service. Made the whole experience pleasant.

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It was really good and very helpful and…
It was really good and very helpful and the people really good

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A good deal.
The salesman who spoke to us listened to what we wanted to buy and clearly explained our options. He worked hard to make the deal right for us and himself. This had not been our experience elsewhere.

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Great experience
I have recently purchased a new Ford Puma from TCH. The service from sales staff was, as usual, from beginning to end excellent. As soon as I had ordered the new car I was kept informed from when it left the production line up until I collected it from the showroom. I have been a TCH customer for many years and as usual the whole process was easy adding to the pleasure of acquiring a new car.

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Great buying experience
Great buying experience, Luke and Josh looked after us and found us the perfect car. Loved that they were not pushy.

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Maria
Your salesperson Maria was a joy to visit. Warm helpful knowledgeable and just a lovely person.

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