Product hasn’t been opened yet. My review is about the customer service experience. Just wow. Delivery was scheduled within an hours of ordering and this was at 8pm. Confirmed later that night for del... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Product hasn’t been opened yet. My review is about the customer service experience. Just wow. Delivery was scheduled within an hours of ordering and this was at 8pm. Confirmed later that night for del... Se mere
Virksomheden har svaret
Ordered The Party Season Signature Set by Olivia Attwood, received completely different, random items instead. When I contacted customer service, they refused to send my correct item or issue a re... Se mere
Amazing lashes, 5 days in and holding strong! Was dubious but they've survived showers and tears. Thank you. Will definitely be ordering again.
Virksomheden har svaret
Ive been a lash artist for 10yrs now and used tatti from the beginning, even training with them for UV lashes (absolutely game changer) the lash range & products really are the best and the prices are... Se mere
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Shop the best quality products for affordable prices at Tatti Lashes. Browse the full range online.
Bridle Road, L30 4UE, Bootle, Storbritannien
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Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic lashes, easy to use and 5* service. Would defo recommend.

Besvarelse fra Tatti Lashes Limited
Nightmare to try and resolve a delivery issue. Have to jump through hoops to try and process and the lashes have not been received. (Evri messed up delivery and admitted to it) been promised a new delivery by “premium” delivery but they still have not been received 8 days later. Won’t be reordering as customer service is pathetic !

Besvarelse fra Tatti Lashes Limited
Disappointment in the new Olivia Attwood collection .. applied under lashes as instructed .. stuck but then kept falling off just wouldn’t stick .. I didn’t touch the glu strip at anytime so I had to go with no lashes on my important event 🥹

Besvarelse fra Tatti Lashes Limited
Was very hopeful for the Hera lashes , light & natural looking, however on removing one of the lashes from the pack part of the lash stayed stuck to the box.
Application is not as easy as it looks but probably would get the hang of it.
Main issue for me is they are supposed to last 5 plus days, however I woke up this morning with one hanging off , just not worth it for the price, very disappointed as I’m trying to find a solution whilst giving my eyelashes a break from semi perm lashes

Besvarelse fra Tatti Lashes Limited
The new Olivia lash range is stunning and so easy to apply! The first time I tried them, unfortunately the KIKA lash was stuck down in the packaging and ripped off the last lash but I still managed to wear it as i was out.. i contacted customer service and they sent me a new set of KIKA's immediately for the inconvenience. I cant fault that and I cant recommend them enough THANK YOU TATTI LASHES! 💗

Besvarelse fra Tatti Lashes Limited
This review is in reference to Tatti Training courses.
The physical kits seemed good, sent very fast. My initial impression was very positive because of this. The course itself (classic lashes in this case, though I purchased more courses subsequently, read on!) Was alright, though pretty basic and left me not really knowing what I was doing. Only watching further videos from free YouTube accounts had me gaining confidence. At this point I'd give it a 4 star rating. Could be improved, but a decent physical kit and course.
However, my experience unfortunately turned incredibly negative with their assessment process. They don't have their own upload portal and instructed in the course to upload to a free third party upload service that was sent to their training assesor Sean. She seemed nice in the videos, my complaint is not personal. The problem here is a complete lack of organisation because after uploading these I asked customer service how long assessment takes and they said up to a week. Okay, that's not brilliant but seems a fair enough time frame, though potentially a long process I thought if review was required at all. Anyway, I also checked with Dominique (CS) just to confirm Sean had received my uploads, as there was no confirmation of this automated. Starting to feel cluggy at this point abd a bit like oooookay let's just cross fingers and hope they do what they claim they will.
Unfortunately, they did not. Come one week I received an email saying my uploads had expired now and to re-upload. I did right AWAY. not pleased by this point as they had obviously not looked at it until a whole week later and the upload system of their choice expires for free uploads after 3 days. So that's on them. Don't use something that expires in 3 days if you can't check it in that time. I shouldn't have to explain this?? Low and behold, a whole week later? Can you guess? 😂 yes, yet again! They hadn't even looked and to make it worse there was no apology or recognition this was their fault or unacceptable. I was at this point asked to upload them to Google drive and grant them access. Why wasn't this done at the start!? And then, finally, 3 whole weeks since I'd first uploaded, after wast so much of my time, energy and frustration, I was finally awarded my certificate. Can you imagine how even more frustrating this would be if my work hadn't been good enough and I haf to do it all over again!?
I honestly am so stressed out and annoyed by my experience I have subsequently bought training at another beauty school, despite having purchased more courses with Tatti before this assessment nightmare began. Like I've thrown money away by choice just to not to have to deal with their utterly ridiculous and terrible assessment system, the idea of going through that weeks of poor communication (i didn't even go into the ignored emails by them) and inept systems in place had me feeling so stressed I have paid twice for the same courses elsewhere. Because that beauty school? Wow, what a difference! Automated systems abd certificates awarded promptly in one or two days. If you want to know who this training provider is, just check my reviews.
Anyway. Absolutely stay away from Tatti training. Only giving them 2 stars because the kit was fine and delivered fast, but everything else? Just no. Not worth it. Go anywhere else!!!!!!

Besvarelse fra Tatti Lashes Limited
Omg wow I’ve always struggled with diy lashes, I saw these n thought well I’ve tried others must tried the pre glued Olivia Attwood Lashes. Well I’m so glad i did even put in my second order lol. No only did they arrive super fast they are super easy to put on and are just gorgeous thank you so much defo recommend and defo ordering more xx

Besvarelse fra Tatti Lashes Limited
Great products, they look amazing and last (no falling at the corners half way through your night!)
Top customer service, I had a missing product and it was replaced and delivered next day!!!

Besvarelse fra Tatti Lashes Limited
All tacky and the glue makes the lashes unable to be brushed no matter how close to the lash line you place it

Besvarelse fra Tatti Lashes Limited
Having never used pre glued lashes of any kind before, I decided to try tatti after seeing all the social media hype, I’m
Now converted! I always had eyelash extensions because I never got on with any type of shop bought fake lashes but tatti lashes are sooo easy to apply and have lasted so well. Currently on day 5 and still going strong. I would absolutely recommend and I’m now a tatti lash girl for sure

Besvarelse fra Tatti Lashes Limited
I have completed my tatti lashes classic and russian course it was a very good course over all and comes with everything you need.

Besvarelse fra Tatti Lashes Limited
I was disappointed with my experience ordering from TATTI Lashes.
The Seamless Winged Pre-Mapped lashes I received didn't match the product description on the website. They were advertised as containing 4x 14 mm and 3x 12 mm segments per eye, but I received 3x 14 mm, 2x 12 mm and 1x 10 mm, which creates a different look.
Customer service offered to investigate and provided the option of a refund, but I was expected to pay the return postage, even though the product didn't match the advertised description. I don't think customers should have to cover return costs when the mistake is on the company's side.
I hope the product description is updated so future customers receive exactly what they expect.

Besvarelse fra Tatti Lashes Limited
Great company to deal and communicate with. My daughter has been using their products for the last three years without any issue. We recently had an issue of a lost parcel down to a couriers mistake. The communication was fantastic and the package was reissued, dispatched and received the next day! I highly recommend Tatti Lashes

Besvarelse fra Tatti Lashes Limited
Did the fast track classic and Russian lash course, they were more than helpful when I had to put it on pause for a while due to personal circumstances, gave me enough time to pass with flying colours! And passed first time on both practicals and 10/10 on theory! Thankyou so much for all your help!
Very helpful company to deal with. Will buy again
The lashes are amazing but the customer service is another level, rapid response and support thank you
Can not fault the service super fast delivery packaged well.
But the lashes really disappointed
I bought the starter kit for pre glued fans that sit under your eyelashes. Had to take them off within minutes of applying every time I blinked my bottom lashes would stick to the top getting stuck on the pre glued lashes. When I would separate and lift the lashes they would then stick to my eyelid. Uncomfortable to much of a sticky glue line. Wouldn't recommend.
Cannot fault the team at Tatti Lashes! I had an issue with the delivery driver not delivering my parcel, sent over proof to the team and within an hour they had already sent out a replacement parcel with premium delivery and it arrived less than 24 hours after posting it.
Genuinely the most helpful, kindest customer service team I have dealt with and cannot thank them enough for their help.
Not received , no phone number, not responding to emails. Should have gone lola
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