Tatti Lashes Limited Anmeldelser 

2.039
•
TrustScore 4 ud af 5

4,0

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Product hasn’t been opened yet. My review is about the customer service experience. Just wow. Delivery was scheduled within an hours of ordering and this was at 8pm. Confirmed later that night for del... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Ordered The Party Season Signature Set by Olivia Attwood, received completely different, random items instead. When I contacted customer service, they refused to send my correct item or issue a re... Se mere

Bedømt til 5 ud af 5 stjerner

Amazing lashes, 5 days in and holding strong! Was dubious but they've survived showers and tears. Thank you. Will definitely be ordering again.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ive been a lash artist for 10yrs now and used tatti from the beginning, even training with them for UV lashes (absolutely game changer) the lash range & products really are the best and the prices are... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Skønhed og velvære

Skrevet af virksomheden

Shop the best quality products for affordable prices at Tatti Lashes. Browse the full range online.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,0

Alle anmeldelser

(2.039)

231 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Bought this product for my daughter

Bought this product for my daughter, she loved it. I've bought the birthday collection to put away for a Xmas gift, no issues, customer service was great!. Thanks girls.

14. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Tina,

Thank you for leaving us a 5* review.
We are so glad to hear your daughter loves our lashes and I hope she loves her Christmas gifts you have purchased her.

If you do ever need anything else please do let us know.
Kind regards, Caitlin.

Bedømt til 5 ud af 5 stjerner

Customer for over 2 years

I have been buying Tatti lashes for a few years now and every time they have been perfect. I have ordered direct from Tatti lashes and from TikTok and the service has always been great. The different styles work perfect for different occasions and they are so long lasting. I always get compliments when I’m wearing them and always recommend Tatti Lashes!

29. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Lisa,

Thank you so much for taking the time to leave us such a wonderful review.

We love to hear feedback from our customers like yours and we love that you get so many compliments when wearing our lashes. I cant wait to pass your feedback on to the team who will be delighted to hear this.

Kind regards, Caitlin.

Bedømt til 5 ud af 5 stjerner

Amazing product and service

I’m a huge fan of the lash products. The only brand I use. I purchase them regularly from Tatti Lashes. Customer service is always fantastic too and are always able to help and willing to help when needed. Highly recommend!!

29. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey,

Thank you so much for taking the time to leave us a 5* review. We love hearing feedback like yours and I will of course be passing this over to the team who will be thrilled.

If you do ever need anything else please drop us an email.
Kind regards, Caitlin

Bedømt til 1 ud af 5 stjerner

Having placed an order on TikTok for…

Having placed an order on TikTok for both Tatti Lashes and glue I was disappointed when my package arrived and the glue was missing . I’ve now reached out to Tatti Lashes several times and still no glue , despite this being paid for. I’ve not had any response to the two recent emails - very disappointing and extremely poor customer service. I won’t buy from them again :(

28. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey,

Thank you for taking the time to leave us a review.
Firstly we are sorry to hear your parcel has arrived with a missing item.

We would love to have this rectified for you, unfortunately we are unable to locate your email with the information provide. If you are able to reach out to use directly on Enquiries@tattilashes.com I will ensure your email is responded to immediately.

Kind regards, Caitlin.

Bedømt til 5 ud af 5 stjerner

super informative course i learned so…

super informative course i learned so much as was so easy to navigate online, couldn’t recommend enough !!

28. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Jen,

Thank you for taking the time to leave us a review.
We are so glad to hear your feedback from our training course, I will of course pass this over to the team who will be delighted with this.

If you do need any help in the future please let us know and we would be happy to help you.
Kind regards, Caitlin.

Bedømt til 5 ud af 5 stjerner

I completed a tatti lash Korean lash…

I completed a tatti lash Korean lash lift and brow lamination course. They was amazing I passed first time with their guidance and certificate got sent to me the same day

28. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Autumn,

Thank you so much for your review.
We are so glad to hear you loved our training course.

A massive congratulations for passing your course and we wish you well for your new career.

Kind regards, Caitlin

Bedømt til 1 ud af 5 stjerner

Expect a BIG bill for customs/tariffs

Omigoodness! This is a warning for all consumers based in the United States: Do not buy from this company as you will then receive a BIG bill for customs/tariffs from the shipping company. I ordered something very small - probably under $30 US and the customs bill was almost this much. Be forewarned!!!!!!

28. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Erin,

Thank you for taking the time to leave us a review.
I am sorry to hear you are unhappy with the charges your local government and customs have sent you.

Unfortunately these charges are out of our control and are put into place by your government. We do have this information shown on our shipping page as well as our checkout page to let customers know they will be charged locally for there duties and taxes.

If you do have any further questions or would like any further help please let us know and we would be happy to help you.

Kind regards, Caitlin

Bedømt til 5 ud af 5 stjerner

I had a parcel not delivered and…

I had a parcel not delivered and customer services interaction was a breeze, really helpful and friendly and resolved my issue straight way. I was kept up to date and a very speedy response.

21. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey,

Thank you for taking the time to leave us a 5* review.
I am glad to hear you have had a great experience with our customer service team and I will be sure to pass your feedback over to them.

Kind regards, Caitlin.

Bedømt til 5 ud af 5 stjerner

I recently tried the new preglued…

I recently tried the new preglued lashes and WOW! They are the best, they lasted me around 8 day they stayed so fluffy. I have just purchased the Chocolate Wispy ones to try for a day to day look.

Can't wait to try them!

17. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Caitlin,

Thank you so much for such a fabulous review.
We are so glad to hear you've had a great experience with your lash order.

If you do ever need help with products we are always here to help.
Kind regards, Sian x

Bedømt til 5 ud af 5 stjerner

Fabulous product

Fabulous product, easy to apply especially when you’re a novice like me. Great price, fast delivery & fantastic customer service. Would highly recommend.

25. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Helen,

Thank you for taking the time to leave us such wonderful review. If you do ever need anything else our customer service team are always on hand.

Kind regards, Caitlin x

Bedømt til 1 ud af 5 stjerner

Awful service

I placed an order for the Olivia Attwood lash set, along with three additional pairs of lashes and a pair of lash curlers. Unfortunately, when my order arrived, two of the additional pairs I had paid for were missing.

I contacted the company to let them know and was asked to provide photographs of everything I had received, including the packaging. By the time they responded, I had already thrown the packaging away and used one pair of the lashes. Luckily, my bins hadn't yet been collected, so I actually retrieved the packaging from the bin and photographed everything as requested.

I then received a further email asking me to complete a declaration confirming that I had not received the missing items, along with wording stating that action could be taken if the claim was found to be false.

As a business owner myself, I found the whole process incredibly disappointing. I completely understand that businesses need procedures in place for missing-item claims, but there is a way to handle these situations without making a genuine customer feel as though their honesty is being questioned.

Ultimately, I paid for items that weren't included in my parcel. Rather than receiving an apology and having the missing items promptly sent out, I've had to retrieve packaging from my bin, provide photographs and complete a declaration just to (hopefully) receive what I originally paid for.

Mistakes happen, it's how a company handles them that determines the customer experience. Unfortunately, the way this has been dealt with has left me feeling completely undervalued as a customer.

Very disappointing service, and based on this experience I wouldn't order again or feel comfortable recommending the company.

22. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Hayley,

Thank you so much for taking the time to leave your review.

I'm really sorry to hear that you are unhappy with your recent order and the way your contact has been handled with our customer service team.

Unfortunately, on the rare occasion that orders are incorrectly packaged, we need to establish how and why this has happened. In order to resolve this internally, we require the declaration form to confirm that this has been delivered incorrectly to you.

We need to review this with documentation as if the items have been scanned and packed into your order, we need to see if the issue lies internally or with the courier. This is not to insinuate that you are being untruthful or to insult you in anyway. This is part of our processes so we can provide a quick and efficient outcome for you.

I apologise you feel this way and we will address this internally.

My apologies for receiving your parcel incorrectly and any inconvenience caused on this occasion.

Kind regards, Sian.

Bedømt til 5 ud af 5 stjerner

Great lashes which are easy to apply

Great lashes which are easy to apply, had an issue with delivery and the customer service here was great, sent me out my order again and kept me informed throughout the process.

21. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Louise,

Thank you for taking the time to leave us a review regarding your lashes.

We are also thrilled to hear our customer service team was able to help with your issue. If you do ever need anything else please feel free to reach out.

Kind regards, Caitlin.

Bedømt til 1 ud af 5 stjerner

Tricky and sticky

Trying to take them out the box and stick them on, getting stuck to the tweezers. Finally got them on and then the glue didn't set. 24 hours later I'm removing them as I'm sick of my eyes sticking together. Very disappointed!

20. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Nicki,

Thank you for taking the time to leave your review.
I am sorry to hear you are unhappy with the products you have purchased.

We would love to help you further on this and have this resolved for you. Please contact our customer service team directly on Enquiries@tattilashes.com were our team would be happy to help.

Kind regards, Caitlin x

Bedømt til 1 ud af 5 stjerner

I purchased the Olivia pre‑glued strip…

I purchased the Olivia pre‑glued strip lashes and had a really disappointing experience from start to finish. Even after following the instructions exactly — including using the eyelash applicator tool — the lashes simply wouldn’t stay on. One side would adhere, but the other lifted almost immediately.

Thinking it might have been me, I watched several influencer tutorials and decided to give the brand another chance. I even bought the 3‑pack bundle, hoping for better results. Again, I followed every step, and while the lashes stayed on briefly, they began peeling at the corners after just one evening out. Considering these are marketed as 5‑day wear and stress‑free, they didn’t even last through dinner and drinks. No heat, no steam, no strenuous activity — just normal wear.

I contacted customer service on 4th September and explained that this was my second purchase and that I had followed the instructions. Instead of acknowledging the issue, I was asked to provide a step‑by‑step breakdown of my application process, which felt dismissive and lacked any compassion or accountability. I complied, but since then I’ve had no update, no replacement, and no refund.

I’ve spent over £50 and haven’t been able to wear a single pair for more than a few hours. At this point, I would have been better off paying for a professional set. The product performance does not match the marketing claims, and the customer service has been extremely poor.

I would not recommend this company. The lashes are unreliable, and the lack of follow‑up from customer service speaks volumes.

31. august 2026
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Besvarelse fra Tatti Lashes Limited

Hey,

Thank you so much for taking the time to leave your review. I'm really sorry for the issues you have faced with your order. This certainly is not ideal, and I have tried to locate your email however I am unable to find this on our system.

I would really love for you to get in touch, so we are able to try and resolve this for you. Please email enquiries@tattilashes.com and direct this to me directly so I can pick this up for you.

I look forward to hearing from you.
Kind regards, Sian

Bedømt til 5 ud af 5 stjerner

Better than the salon - and saving me a fortune!

I recently stopped getting my eyelashes professionally done because I just couldn't justify the salon prices anymore. In the past, I've always been completely useless at putting on any kind of fake eyelashes, so I usually never even bother trying.I decided to give Tatti Lashes a go for the very first time today, and I honestly prefer these to the salon extensions I was paying a fortune for! They were so incredibly easy to apply, the mapping looks flawless, and they feel so lightweight.I'm getting my lash game sorted early for my birthday on the 26th, and I am officially a customer for life. Next time I'm ordering the clear adhesive to make them look even more seamless. 10/10!

19. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Tara,

Thank you for leaving us should a fabulous 5* review.
We love to receive reviews like yours and our team will be over the moon to hear of this review you have kindly left us.

We are delighted to hear the application was easy and you loved how they looked and felt once applied.

A big happy birthday for the 26th, we hope you have a wonderful day.
Kind regards, Caitlin.

Bedømt til 3 ud af 5 stjerner

Product is great but beware of US customs fees

Product is great but beware of undisclosed customs fees. I was charged customs fees from FEDex after I had received my product and the total cost was as much as i paid for the product. If I had known I would pay double for these, I would have never purchased. They need to do better at disclosing this information prior to checkout.

9. juli 2026
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Besvarelse fra Tatti Lashes Limited

Hey Lindsay,

Thank you for taking the time to leave us a review I am glad to hear you loved your products.
I am sorry to hear you are unhappy with the charges your local government and customs have sent you.

Unfortunately these charges are out of our control and are put into place by your government. We do have this information shown on our shipping page as well as our checkout page to let customers know they will be charged locally for there duties and taxes.

If you do have any further questions or would like any further help please let us know and we would be happy to help you.

Kind regards, Caitlin

Bedømt til 5 ud af 5 stjerner

I’ve been using Tatti Lashes Sensitive…

I’ve been using Tatti Lashes Sensitive Glue for years and honestly wouldn’t use anything else! The quality is amazing, and it’s so gentle while still giving great, long-lasting results. I’ve always found it reliable and perfect for sensitive eyes. Definitely one of my go-to lash products and something I’ll continue repurchasing! 💕✨

17. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey,

Thank you so much for your review.

We are so glad to hear you love our So Sensitive adhesive as much as we do. We really appreciate the time you have taken to leave us such a wonderful review.

Kind regards, Caitlin.

Bedømt til 5 ud af 5 stjerner

Got a combined lash&brow lift as well…

Got a combined lash&brow lift as well as brow wax&lash tint course. Kit that comes with is amazing, such good quality products. The step by step videos are perfect to learn off. Highly recommend and will be back purchasing more courses

7. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Jessica,

Thank you for taking the time to leave us a 5* review.
We are glad to hear you loved our training course and looking to complete further courses with us.

I will be passing your feedback over to our training team who will be delighted.

Kind regards, Caitlin.

Bedømt til 5 ud af 5 stjerner

Great company to deal with easy…

Great company to deal with easy transactions & delivery lashes are first class best I’ve used and stay on for ages always buy of this company

16. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey.

Thank you for taking the time to leave us a review.
We are so glad to hear you have had an overall great experience with Tatti Lashes.

If you do ever have any questions please do let us know.
Kind regards, Caitlin.

Bedømt til 5 ud af 5 stjerner

Bought a pair of Olivia Atwood…

Bought a pair of Olivia Atwood pre-glued lashes recently. Went to use them and the first lash was stuck so hard to the case that when I tried to lift it, the lash tore in two so I couldn’t use the set. Sent a ‘help’ email that was responded to so quickly, asking for photos, which I sent. Received a really prompt reply with the offer of a new set with first class delivery. Really excellent customer service with a personalised and friendly reply. Great to receive such positive and prompt interaction and service. Well done Tatti Lash and thank you!

16. september 2026
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Besvarelse fra Tatti Lashes Limited

Hey Jane,

Thank you for such a wonderful 5* start review our customer service team will be so happy they were able to help you and have your issue resolved.

Again we apologise for the issue you faced with your original lashes and I am glad our team helped have this resolved for you.

If you do ever have any questions please feel free to drop us an email.
Have a wonderful week.

Kind regards, Caitlin.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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