Product hasn’t been opened yet. My review is about the customer service experience. Just wow. Delivery was scheduled within an hours of ordering and this was at 8pm. Confirmed later that night for del... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Product hasn’t been opened yet. My review is about the customer service experience. Just wow. Delivery was scheduled within an hours of ordering and this was at 8pm. Confirmed later that night for del... Se mere
Virksomheden har svaret
Ordered The Party Season Signature Set by Olivia Attwood, received completely different, random items instead. When I contacted customer service, they refused to send my correct item or issue a re... Se mere
Amazing lashes, 5 days in and holding strong! Was dubious but they've survived showers and tears. Thank you. Will definitely be ordering again.
Virksomheden har svaret
Ive been a lash artist for 10yrs now and used tatti from the beginning, even training with them for UV lashes (absolutely game changer) the lash range & products really are the best and the prices are... Se mere
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Shop the best quality products for affordable prices at Tatti Lashes. Browse the full range online.
Bridle Road, L30 4UE, Bootle, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bought this product for my daughter, she loved it. I've bought the birthday collection to put away for a Xmas gift, no issues, customer service was great!. Thanks girls.

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I have been buying Tatti lashes for a few years now and every time they have been perfect. I have ordered direct from Tatti lashes and from TikTok and the service has always been great. The different styles work perfect for different occasions and they are so long lasting. I always get compliments when I’m wearing them and always recommend Tatti Lashes!

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I’m a huge fan of the lash products. The only brand I use. I purchase them regularly from Tatti Lashes. Customer service is always fantastic too and are always able to help and willing to help when needed. Highly recommend!!

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Having placed an order on TikTok for both Tatti Lashes and glue I was disappointed when my package arrived and the glue was missing . I’ve now reached out to Tatti Lashes several times and still no glue , despite this being paid for. I’ve not had any response to the two recent emails - very disappointing and extremely poor customer service. I won’t buy from them again :(

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super informative course i learned so much as was so easy to navigate online, couldn’t recommend enough !!

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I completed a tatti lash Korean lash lift and brow lamination course. They was amazing I passed first time with their guidance and certificate got sent to me the same day

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Omigoodness! This is a warning for all consumers based in the United States: Do not buy from this company as you will then receive a BIG bill for customs/tariffs from the shipping company. I ordered something very small - probably under $30 US and the customs bill was almost this much. Be forewarned!!!!!!

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I had a parcel not delivered and customer services interaction was a breeze, really helpful and friendly and resolved my issue straight way. I was kept up to date and a very speedy response.

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I recently tried the new preglued lashes and WOW! They are the best, they lasted me around 8 day they stayed so fluffy. I have just purchased the Chocolate Wispy ones to try for a day to day look.
Can't wait to try them!

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Fabulous product, easy to apply especially when you’re a novice like me. Great price, fast delivery & fantastic customer service. Would highly recommend.

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I placed an order for the Olivia Attwood lash set, along with three additional pairs of lashes and a pair of lash curlers. Unfortunately, when my order arrived, two of the additional pairs I had paid for were missing.
I contacted the company to let them know and was asked to provide photographs of everything I had received, including the packaging. By the time they responded, I had already thrown the packaging away and used one pair of the lashes. Luckily, my bins hadn't yet been collected, so I actually retrieved the packaging from the bin and photographed everything as requested.
I then received a further email asking me to complete a declaration confirming that I had not received the missing items, along with wording stating that action could be taken if the claim was found to be false.
As a business owner myself, I found the whole process incredibly disappointing. I completely understand that businesses need procedures in place for missing-item claims, but there is a way to handle these situations without making a genuine customer feel as though their honesty is being questioned.
Ultimately, I paid for items that weren't included in my parcel. Rather than receiving an apology and having the missing items promptly sent out, I've had to retrieve packaging from my bin, provide photographs and complete a declaration just to (hopefully) receive what I originally paid for.
Mistakes happen, it's how a company handles them that determines the customer experience. Unfortunately, the way this has been dealt with has left me feeling completely undervalued as a customer.
Very disappointing service, and based on this experience I wouldn't order again or feel comfortable recommending the company.

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Great lashes which are easy to apply, had an issue with delivery and the customer service here was great, sent me out my order again and kept me informed throughout the process.

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Trying to take them out the box and stick them on, getting stuck to the tweezers. Finally got them on and then the glue didn't set. 24 hours later I'm removing them as I'm sick of my eyes sticking together. Very disappointed!

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I purchased the Olivia pre‑glued strip lashes and had a really disappointing experience from start to finish. Even after following the instructions exactly — including using the eyelash applicator tool — the lashes simply wouldn’t stay on. One side would adhere, but the other lifted almost immediately.
Thinking it might have been me, I watched several influencer tutorials and decided to give the brand another chance. I even bought the 3‑pack bundle, hoping for better results. Again, I followed every step, and while the lashes stayed on briefly, they began peeling at the corners after just one evening out. Considering these are marketed as 5‑day wear and stress‑free, they didn’t even last through dinner and drinks. No heat, no steam, no strenuous activity — just normal wear.
I contacted customer service on 4th September and explained that this was my second purchase and that I had followed the instructions. Instead of acknowledging the issue, I was asked to provide a step‑by‑step breakdown of my application process, which felt dismissive and lacked any compassion or accountability. I complied, but since then I’ve had no update, no replacement, and no refund.
I’ve spent over £50 and haven’t been able to wear a single pair for more than a few hours. At this point, I would have been better off paying for a professional set. The product performance does not match the marketing claims, and the customer service has been extremely poor.
I would not recommend this company. The lashes are unreliable, and the lack of follow‑up from customer service speaks volumes.

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I recently stopped getting my eyelashes professionally done because I just couldn't justify the salon prices anymore. In the past, I've always been completely useless at putting on any kind of fake eyelashes, so I usually never even bother trying.I decided to give Tatti Lashes a go for the very first time today, and I honestly prefer these to the salon extensions I was paying a fortune for! They were so incredibly easy to apply, the mapping looks flawless, and they feel so lightweight.I'm getting my lash game sorted early for my birthday on the 26th, and I am officially a customer for life. Next time I'm ordering the clear adhesive to make them look even more seamless. 10/10!

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Product is great but beware of undisclosed customs fees. I was charged customs fees from FEDex after I had received my product and the total cost was as much as i paid for the product. If I had known I would pay double for these, I would have never purchased. They need to do better at disclosing this information prior to checkout.

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I’ve been using Tatti Lashes Sensitive Glue for years and honestly wouldn’t use anything else! The quality is amazing, and it’s so gentle while still giving great, long-lasting results. I’ve always found it reliable and perfect for sensitive eyes. Definitely one of my go-to lash products and something I’ll continue repurchasing! 💕✨

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Got a combined lash&brow lift as well as brow wax&lash tint course. Kit that comes with is amazing, such good quality products. The step by step videos are perfect to learn off. Highly recommend and will be back purchasing more courses

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Great company to deal with easy transactions & delivery lashes are first class best I’ve used and stay on for ages always buy of this company

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Bought a pair of Olivia Atwood pre-glued lashes recently. Went to use them and the first lash was stuck so hard to the case that when I tried to lift it, the lash tore in two so I couldn’t use the set. Sent a ‘help’ email that was responded to so quickly, asking for photos, which I sent. Received a really prompt reply with the offer of a new set with first class delivery. Really excellent customer service with a personalised and friendly reply. Great to receive such positive and prompt interaction and service. Well done Tatti Lash and thank you!

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