Tapstore UK Ltd Anmeldelser 

Bought a 3 lever kitchen tap, with pull-out spray (inc. water filter). Excellent & very fast delivery, coupled with knowledgeable experts - Great advice & recommendations from the team

Speedy delivery and the correct product!

As pleased with my second order as with the first one, really impressed with the service/ delivery, and quality of the products (not sure what comes first these days… guess, it’s Customer service ;)

I have been having problems with my filtered water and after a couple of emails to Will Naylor in customer service the problem was resolved. He contacted the manufacturer of the filter tap I had purchased and with the information they gave him I fixed the problem in 5 minutes.
I’m very grateful and really appreciate the great service and support, especially from Will. Thank you so much 😊

Easy to navigate website, good communication from order to delivery. Good packagaging and fast delivery. Would recommend.

Excellent company with a great selection of taps and sinks at the right price. Quick delivery and good communication from order placement to delivery. Very helpful if you need any advice before placing an order or with fitting.

I rarely leave reviews. However, when I receive outstanding service I feel compelled to.

When I originally received the bath tap/shower mixer, Tapstore were excellent in dealing with my assembly queries.

The following year, a failed part was sent out next day without any quibble.

Excellent.

Franke sink arrived in January and we stored it until it was needed and then at the point where the worktop and sink were to be installed we discovered a crack in the sink. Teresa from Tapstore was magnificent and although the item was out of stock with her normal supplier, she managed to get us a new sink in less than a week. She was so efficient and helpful that she deserves 6 stars !

We bought our shower pump online and had it installed by a professional plumber. Just after a year, it started leaking onto the airing cupboard damaging the wooden boards. Upon inspection, we were advised that the pump had a crack, hence the leakage.

Excellent service, suggested successful remedial action to my problem extremely promptly. Highly recommended for after sales service and quality of products.

I had a problem waiting for delivery of a much needed water pump and they were very helpful in solving the problem.

Excellent customer service. We needed a new mixer tap and we were unsure if we had selected the correct one for our system. We rang customer service and the lady was really knowledgeable and helped us choose the correct tap. The tap arrived the next day with DPD and the quality was excellent. I would highly recommend.

Excellent customer care throughout from Will and Team. Huge thanks for your valued service and I hope to deal with you again in the future.

Having ordered some tap filter and waiting 3 weeks for delivery I flagged the issue to the customer service team. They apologised and said they would get another delivery out. Another week passes and no sign of the product so I chase up again and again I get a passive response. The lack of reflection that it’s been a month with no product delivered was incredible. I’m just glad it wasn’t something I urgently needed. Won’t be using them again…

Excellent customer service. initially called with a few questions which were quickly and clearly answered. Placed the order online and the shower unit arrived promptly. There was an issue with the shower (not Tapstore's fault).within 24 hrs I had a replacement unit back in the hands of the plumber. Given this was in the gap between Christmas and New year I think that was amazing. Happy to recommend and will use them again in the future. Thank you.

Easy and intuitive website. Great prices = super value for money. Prompt services from ordering and taps delivered within 48 hours. Would recommend this company

Very helpful staff. Excellent value. Quick delivery. Overall very happy.

Good choice of products, easy to order, speedy delivery, and excellent customer service.

We required a new Franke Athena kitchen tap and found that Tapstore offered the best price. After ordering online, the tap arrived quickly and in good condition.