Sytner Group - Porsche Centre Solihull Anmeldelser 

90
TrustScore 4.5 ud af 5

4,4

40 Highlands Rd, B90 4GT Solihull, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

From start to finish the service was completed on time Porsche staff were Efficient and polite explaining fully the work carried out.

Bedømt til 3 ud af 5 stjerner

Work undertaken was excellent, however following a few phone calls to my point of contact explaining that I had to have the car by a certain time. When I arrived to collect the car as arranged I was l... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Absolutely outstanding service & experience provided by Maisie Bowkett. From start to finish, they have been nothing but exceptional. My car was booked in for an interim service ho... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Sam Jepson was incredible throughout the whole transaction / experience. Following on from my shocking previous experience with Porsche, Sam made the purchasing of my new car seamless. He made me and... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilforhandler
  2. Brugtvognsforhandler

Skrevet af virksomheden

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Kontaktoplysninger

  • 40 Highlands Rd, B90 4GT, Solihull, Storbritannien

  • 01564 898024

4,4

Fremragende

TrustScore 4.5 ud af 5

90 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(90)

12.802 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Porsche Centre Solihull | 10/10 Experience

Absolutely fantastic service provided by Josh I and Pindi. Great communication and hand over of my GT4RS. An OPC that exceeded all my expectations. Highly recommended.

28. december 2024
Uopfordret anmeldelse
Sytner Group - Porsche Centre Solihull-logo

Besvarelse fra Sytner Group - Porsche Centre Solihull

Dear Mr Andrews, Thank you for your 5 star review and comments. Kind Regards Team Porsche Centre Solihull

Bedømt til 1 ud af 5 stjerner

Can’t rate below 1 star

Unfortunately, there is no way of rating my experience with this dealership as less than 1 star. Has the market for luxury vehicles really devalued by 50% post COVID… No… This dealership prays on individuals who trust their interests with a Company like Sytner. Having purchased numerous vehicles with a total capital exceeding £100,000 in the space of 3 years, I am now in a position where it will actually cost me to hand back my current car to Porsche Sytner - why…. The market has moved by 50% in 3 years. No regard for customers and loyalty, no regard for due process and transparency relative to their finance agreements and misleading advice at the point of purchase that is fundamentally reversed at the point of sale. The dealership demostrates a serious lack of integrity and is irresponsible in how it treats its customers…. STAY AWAY

13. juni 2024
Uopfordret anmeldelse
Sytner Group - Porsche Centre Solihull-logo

Besvarelse fra Sytner Group - Porsche Centre Solihull

Good Morning Alex, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to my e-mail Terry.Hobson@porschesolihull.co.uk so that I can investigate this for you? Kind Regards Terry Hobson, Centre Principle.

Bedømt til 5 ud af 5 stjerner

I went to have new tyres fitted to my…

I went to have new tyres fitted to my car. The service was exceptional, as well as fitting the tyres, they printed me a build report on my car, they did a check on the car and also cleaned it. Great surroundings to sit and wait, with very attentive people. They also took the car for a test drive when finished. The cost was very competitive, and the service i received could not be matched.

21. oktober 2023
Uopfordret anmeldelse
Sytner Group - Porsche Centre Solihull-logo

Besvarelse fra Sytner Group - Porsche Centre Solihull

Good Afternoon John, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating! If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Terry Hobson, Centre Principle.

Bedømt til 5 ud af 5 stjerner

We had an excellent experience from Lloyd Valdes

We had an excellent experience from Lloyd Valdes who when above our expectations in all aspects of our journey from start to finish when purchasing our new Porsche Taycan. He certainly exceeded expectations, I'd highly recommend him.

30. september 2023
Uopfordret anmeldelse
Sytner Group - Porsche Centre Solihull-logo

Besvarelse fra Sytner Group - Porsche Centre Solihull

Good Afternoon Amar, I’m delighted to read your kind words about your experience with Lloyd! Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Terry Hobson, Centre Principle.

Bedømt til 4 ud af 5 stjerner

Great sales experience, however aftersales could be improved

Sytner group are my favourite vehicle franchise. I have bought multiple vehicles from their different brands - including high value luxury performance vehicles. My 2 latest purchases have been from Solihull.

Service is second to none, inventory is carefully curated and all purchases are backed by industry leading warrantys - you will pay a little above typical market prices but you get a lot for it in return!

So careful is their selection process, they refused to take in a vehicle I wanted to part exchange when buying my current vehicle. I really looked after the car and it still didn't meet their selection criteria.

Other franchises & independent dealerships should really take note, this is how you sell vehicles!

My only criticism is that after sales could be improved. It's the only area they are lacking in, however they are still far better than most.

Oh and I never received those Silverstone Trackday Experiences that I was guaranteed when purchasing my last 2 vehicles. Please don't offer things you don't intend on giving, it's insulting and beneath you. You'll easily sell cars without promising what you dont intend on giving.
I followed this up on 4-5 separate occasions (in person, via email & via telephone), was promised that they'd get back to me and they never did.

2. oktober 2022
Uopfordret anmeldelse
Sytner Group - Porsche Centre Solihull-logo

Besvarelse fra Sytner Group - Porsche Centre Solihull

Good Morning Mr Sahota, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating. I also apologise for the points made above, we value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to my e-mail: Terry.Hobson@porschesolihull.co.uk so that I can investigate this for you? Of course, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Terry Hobson, Centre Principle.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere