Very friendly and attentive throughout — they listened to exactly what we wanted, and gave us clear options along with detailed information to help us decide. They kept in touch with regular updates t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Porsche Shirley is a very comfortable experience, from the initial booking in for the service, to arriving for an early a.m. appointment, with coffee being offered straight away, smiles from all sta... Se mere
Virksomheden har svaret
From the time I made first contact with Sytner Solihul requesting details of a car right through to the delivery of my new Porsche they were brilliant. Their staff have tremendous knowledge of their p... Se mere
Virksomheden har svaret
My experiences of Porsche Solihull has always been poor. I would have thought by now customer care would have improved, but again it fell short. Porsche didn’t ring me to book in my car for a tr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktoplysninger
40 Highlands Rd, B90 4GT, Solihull, Storbritannien
- 01564 898024
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very friendly and attentive throughout…
Very friendly and attentive throughout — they listened to exactly what we wanted, and gave us clear options along with detailed information to help us decide. They kept in touch with regular updates throughout the whole process, and the aftercare since picking the car up has been second to none.
Svar kan have AI-indholdLæs mere
Excellent Service from start to finish.
Excellent Service from start to finish.
Car was picked up, taken for service and returned in good time, staff pleasant and friendly

Besvarelse fra Sytner Group - Porsche Centre Solihull
The service I received was exceptional…
The service I received was exceptional from first enquiry to collecting the vehicle. Stephen dealt with throughout in an efficient and friendly manner and made the purchase a very enjoyable experience.
Archie was also very helpful in taking me through all the controls and features of the vehicle.

Besvarelse fra Sytner Group - Porsche Centre Solihull
Looked after very well in both service…
Looked after very well in both service and sales

Besvarelse fra Sytner Group - Porsche Centre Solihull
Fantastic service
Fantastic service. Steve was so helpful and looked after me throughout the process. From selection to handover this dealership have been great. Would recommend.

Besvarelse fra Sytner Group - Porsche Centre Solihull
Service and understanding of customer…
Service and understanding of customer is fantastic

Besvarelse fra Sytner Group - Porsche Centre Solihull
My wife had a light on and Maisie…
My wife had a light on and Maisie Griffiths, Straight away got it sorted.
Thanks you Maisie Griffiths and also to Maisie Bowkett.
Great service.

Besvarelse fra Sytner Group - Porsche Centre Solihull
Porsche Shirley is a very comfortable experience
Porsche Shirley is a very comfortable experience, from the initial booking in for the service, to arriving for an early a.m. appointment, with coffee being offered straight away, smiles from all staff, no stress.
Harry Wilson was looking after my car this time, he was very professional, knowledgeable and super helpful.
Thank you Harry!

Besvarelse fra Sytner Group - Porsche Centre Solihull
Friendly & Knowledgeable
Very friendly, helpful & knowledgeable staff, namely Anna McMullen & Archie.

Besvarelse fra Sytner Group - Porsche Centre Solihull
From the time I made first contact with…
From the time I made first contact with Sytner Solihul requesting details of a car right through to the delivery of my new Porsche they were brilliant. Their staff have tremendous knowledge of their products and were able to give great advice. Martin and Damien who I dealt with were fantastic and the whole transaction was handled by them very effeciently . If I could give them more than 5 stars I would, Thank you Sytner.

Besvarelse fra Sytner Group - Porsche Centre Solihull
GTS Service
From start to finish the service was completed on time Porsche staff were
Efficient and polite explaining fully the work carried out.

Besvarelse fra Sytner Group - Porsche Centre Solihull
Louise from the service department was…
Louise from the service department was a gem to speak to she was really helpful an excellent to deal with.
Outstanding service by Maisie B
Absolutely outstanding service & experience provided by Maisie Bowkett.
From start to finish, they have been nothing but exceptional.
My car was booked in for an interim service however, the day before my tyre had blown out. Jack and Maisie facilitated and helped with me getting the car towed in a day early.
Upon arriving, Maisie quickly handled my concerns and provided me with a loan car to drive despite being a day early, and despite being pushed for cars that day, she was able to make it work for me which i was highly impressed with.
Communication was exceptional from day 1, receiving regular updates and calls to inform me what was happening.
Unfortunately I couldn't collect my car the evening it was ready, and only could the next morning. Due to my current car being now booked for other use, they sent a driver with a lovely loan car to my house for the additional day.
Upon arriving to conclude, i was met with a warm welcome and left feeling extremely happy with the service.
HUGE Thank you to Masie Bowkett. She is a truly exceptional service manager and went way way beyond for me.
Very happy to be looking at purchasing my new car through Porsche Solihull in the not to distant future.
Fantastic Experience!

Besvarelse fra Sytner Group - Porsche Centre Solihull
Great service from all involved
Great service from all involved, quick and efficient sales process. Thanks to Josh and Nick.

Besvarelse fra Sytner Group - Porsche Centre Solihull
Work undertaken was excellent
Work undertaken was excellent, however following a few phone calls to my point of contact explaining that I had to have the car by a certain time. When I arrived to collect the car as arranged I was left unattended. When I enquired what was happening my point of contact had gone for his lunch, I explained my situation and another person came along who I paid and gave me my paperwork. When I went to start the car a software error appeared, therefore I went back into the showroom to ask why, at that point my point of contact had finished his lunch and then started to explain why, however by this point I was over an hour late and had to leave. My disappointment is that I was allowed to leave without an explanation of why I was getting an error message. Not a great experience.

Besvarelse fra Sytner Group - Porsche Centre Solihull
Harry Wilson was excellent
Harry Wilson was excellent. Very helpful. I shall be booking a service with sytner next.

Besvarelse fra Sytner Group - Porsche Centre Solihull
Very friendly kept us informed all done…
Very friendly kept us informed all done within times they said

Besvarelse fra Sytner Group - Porsche Centre Solihull
The dealership is getting better and…
The dealership is getting better and better; management and the sales team know their product and obviously love the job. Very impressed with the progress with Pindi as the new sales manager- really good dealership, highly recommend.

Besvarelse fra Sytner Group - Porsche Centre Solihull
Superb customer service
Superb customer service
Way above its nearest competitor in Sutton Coldfield

Besvarelse fra Sytner Group - Porsche Centre Solihull
The staff were extremely friendly and…
The staff were extremely friendly and helpful, especially Anna Mcmullen. She was very attentive and thorough with her follow up.

Besvarelse fra Sytner Group - Porsche Centre Solihull
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