Recently had the 1st year maintenance. Nothing was too much trouble & the service was exceptional. Anthony the aftersales manager came & introduced himself & made the visit memorable. When finished... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The team are faultless from the lady on reception who is so friendly and welcoming to Hayley in Servicing who was looking after me on this occasion. Hayley kept me fully informed, kept her promises,... Se mere
Virksomheden har svaret
This is a review for Graypaul Maserati Birmingham. My Grecale Folgore was booked for it's first service and I'd arranged a courtesy car from Graypaul for the day. However, the courtesy car wasn't re... Se mere
Virksomheden har svaret
Beware, this dealership displays a strong bias based on how one dresses and one's racial background. Ted and George at Gray Paul Ferrari emphasized the amount of time they spent showing us a car. They... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktoplysninger
120 Highlands Road,Shirley, B90 4NU, Solihull, Storbritannien
- 0121 439 0399
4,9
Fremragende
309 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good morning Graham, thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Attention to detail from the staff
Attention to detail from the staff, care taken of the vehicle during the service and transportation. Overall a great experience, thank you.
24. marts 2023
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Moran, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Excellent service and communication
Excellent service and communication, very pleased as always.
14. marts 2023
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning, Adam I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great after sales service.
The guys in their Service department are very helpful, always go above and beyond. Lovely receptionists too. Thank you!
Matt
8. marts 2023
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon Matthew, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great customer experience
Great customer experience from start to finish, kept well informed on how the works where being carried out and what the final cost would be. Car was presented back to me professionally. Very happy customer
23. februar 2023
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon Kamlesh, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great service
Brought the car in for a service and was allocated another Maserati for use for the day. Team from receptionist to service personnel to sales people on the floor were very accommodating, as always, and I think they try hard to value the customer and build a familial atmosphere. Also sales were very helpful answering my queries on the new Grecale. Car was returned with excellent point check system and extremely clean. An enjoyable experience - more so because as the service was included in the purchase price of the car, I didn't have to pay!
20. januar 2023
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Griffin, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Perfect service experience
Everything from booking in to collection was perfect. We were met on our entry by name. A seamless booking in process followed. Updates on progress were regular including video. Car was immaculate on collection and a follow up call was received.
13. januar 2023
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Muskin, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Ferrari 812
Great service from team at Graypaul Birmingham and in particular Thomas Sparkes
24. december 2022
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mohammad, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
They collected the car and the driver…
They collected the car and the driver was very helpful and the same on its return.
The service staff were efficiant
16. december 2022
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon Mr Toft, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Helpful and pleasant staff
Helpful and pleasant staff, always kept updated on progress.
7. december 2022
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Great service from start to finish
10. november 2022
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Sonpal, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Delighted
From the initial enquiry through to collection, the whole process and experience has been nothing but exceptional.
I purchased my car after seeing it on one of their informative videos and had no qualms about buying it unseen after seeing their excellent reviews and speaking to a very professional Sales Advisor by the name of Frankie.
They collected my wife and I from our home and took us to the dealership on collection day.
A glass of (non alcoholic) bubbles awaited us upon arrival, followed by several cups of excellent coffee and light conversation before the ‘big reviel’!
Finally we got to see our car…. Prepared beautifully and faultless in every respect, freshly serviced and ready to go, we couldn’t have asked for more.
A gift hamper in the boot was a lovely touch and very much appreciated, attention to detail from start to finish… we couldn’t be happier with the car or choice of dealership that supplied it.
Special mention also to George and Neil whom I spoke to several times during the process and along with Frankie couldn’t have made the experience any better.
We will definitely use Graypaul again and wouldn’t hesitate recommending them to anyone in purchasing a Ferrari.
20. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning David, I’m delighted to read your kind words about Frankie and Graypaul Brmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood Managing Director
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon David, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
A wonderful first Ferrari experience
A wonderful first Ferrari experience. Richard handled everything perfectly and made sure the whole transaction was seamless. Highly recommend.
1. september 2022
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Afternoon Mr Stevenson, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Friendly and helpful
Always friendly and helpful customer service. Video of the inspection, just on a service, was an unexpected bonus.
6. august 2022
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning Trevor, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Superb customer experience
Amazing customer experience, would highly reccoemnd this dealership. George in particular was fantastic, thank you for your help guys! Will be buying my next Ferrari from you guys.
4. august 2022
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning Afternoon Saj, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Lovely Set up and Welcome
Lovely Set up and Welcome - Receptionist and Team there really helpful
30. juli 2022
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning Tim, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning Stephen, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Excellent service
Excellent service. Taken to station for onward journey and picked up later to collect car. All the worrying logistics taken care of. Plus great cup of tea in showroom.
10. juli 2022
Besvarelse fra Sytner Group - Graypaul Ferrari Birmingham
Good Morning Mr Orme, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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