Had a rush order for an important customer demo, and the SuperLogics team went above and beyond to get the order ready quickly. Good bunch of folks.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Replacing obsolete panels and needed help with integration to our SCADA system. Sales and support were very helpful and insightful. Delivery time was excellent and we are back online. Thanks !
SuperLogics is an amazing company if you are looking for a high quality, custom computer system. They are super tech gurus, helpful, friendly and easy to work with. Even if a problem occurs, there is... Se mere
Rich Constantini was a huge help with his knowledge in helping us choose the next PC to support our long-term manufacturing usage. The website was easy to navigate, and the PC selections were clearly... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.
Skrevet af virksomheden
Kontaktoplysninger
9 Mercer Road, 01760, Natick, USA
- 877-893-1660
- customerservice@superlogics.com
- www.superlogics.com
4,7
Fremragende
748 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Our company can be demanding on…
Our company can be demanding on configuration and purchasing. Superlogics has always worked with us and exceeded our expectations.
16. oktober 2023
The service was great
The service was great. They helped me upgrade our current computer.
3. oktober 2023
Some issues
The PC looks good, hopefully it will be stable and last long. I gave four stars because of two issues:
1. There was neither my name nor phone number on the address label; the box was just left at the doors of the building. There was no way to understand who should be notified about the delivery;
2. I chose Ubuntu as an OS. A note came with the PC with a user and root passwords, but the root password was actually never set and, of course, did not work.
25. august 2023
Besvarelse fra SuperLogics
Hi Dmitri, Thank you for taking the time to leave feedback for us.
1. My apologies for the missed name on the shipping label. We had a order entry oversight and missed that. We have taken internal corrective action to reduce the chances of that happening again. I'm glad the computer made it to you and apologize for the inconvenience that may have caused.
2. You are referring to a sheet that contains Linux login information that we include with every Linux build.
The root password on this paper is supposed to be the password for sudo or "superuser do," which is also technically root. It sounds like you assumed it to be a root user password which cannot be set up at launch and it's up to you to set up. But we met about it and could understand the confusion. We acted on this opportunity for improvement and updated our password sheet wording from root to sudo password so going forward there will be no misunderstanding.
Thank you again for the feedback and helping us improve our procedures and communications, Matt M
Fantastic Product!
Fantastic product.
Fantastic Customer Service.
The world needs more companies like SuperLogics!!
31. august 2023
You guys are always awesome
You guys are always awesome. Liam comes through for me all the time.
24. august 2023
Hassle-Free and Easy
Our purchasing process from start to finish was easy, well managed and hassle-free. The website is concise and very easy to navigate. Our Computer arrived in a very timely manner (EXACTLY) as we designed it. Thank You SuperLogics... we will definitely be working with you again.
13. august 2023
Very responsive and communicated clearly
18. august 2023
Considerate
The person who helped me was supper considerate and solved everything quickly.
It was a great experience and I hope to do business with SuperLogics again.
18. august 2023
Glenn and Rich with SuperLogics are…
Glenn and Rich with SuperLogics are FANTASTIC.
We placed an order for a few LCDS and wanted to set up payment with Purchase Order. Rich was an excellent resource, following up with the credit department around a holiday weekend. He made sure we did not feel forgotten about! When Glenn sent the invoice, he jumped in to assist me in making sure all of our tax exempt documents were loaded into the system and applied to our invoice.
I highly recommend SuperLogics, and will definitely be a returning customer thanks to Rich Constantini and Glenn Ritchie!
31. juli 2023
The sales rep new exactly what I…
The sales rep new exactly what I needed. The information from the old unit was documented very well. A replacement was found and shipped quickly.
6. juli 2023
Easy to do online and the confirmation
Easy to do online and the confirmation, shipping timing were excellent.
11. juli 2023
Always good to deal with
23. juni 2023
Exactly What i ordered
Exactly what i ordered and already preconfigured. No time wasted on my end with setup
17. maj 2023
DIN rail mounted fanless 24vdc 1TB computer
helpful advice from technical support; equipment has a small footprint; software was installed at factory; multiple connection types are populated on the side of the DIN rail mounted 24vdc fanless 1TB +4TB system with UPS power supply; received the package of parts is safe condition.
28. april 2023
Responsive with order and delivery
4. maj 2023
From Order to Delivery and Install
From Order to Delivery and Install, everything has been perfect. My only criticism is that SuperLogics does not provide a single disc recovery solution to permit the buyer to restore the hard drive or restore / fix windows conveniently. They give you what you need after the fact if you request it.. Curious. Great box!
27. april 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.