We visited only to browse. I needed an assistant for advice only Well an employee PATRINA . Not only advice she provided her view on matching outfits . She has my personal gratitude we left with maj... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Christmas gift card was refused because it wasn’t credited in store . Admitted a member of staff over Christmas had done this multiple times and it had caused issues . Still didn’t resolve my issue .... Se mere
Both young ladies on duty were very helpful, one dealing with my return.. ( wrong size) and clearly explained our options..and while my wife sought a new item. I noticed a sale item ideal for my job.... Se mere
We have purchased the hoody for a gift. It was packed poorly and because was left by deliverer behind a bin in a big rain (not even left the notice) it was totally wet before we have found it. We had... Se mere
Virksomhedsoplysninger
Om Superdry - Rushden Lakes
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
A8a-8b Rushden Lakes Shopping Park, NN10 6FH, Rushden, Storbritannien
- 01933 357620
4,9
Fremragende
186 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely helpful staff
22. november 2025
Staff were lovely really helpful
Staff were lovely really helpful. Clean and tidy store
28. november 2025
Very good choice of goods
Very good choice of goods, the staff were very friendly, there was plenty of different sizes in stock and the place was clean and tidy
29. november 2025
Amazing assistant manager
Went to superdry Rushden lakes the absolutely amazing assistant manager Petrina helped us find the right coat for our daughter. Our daughter was having a rough day and she was so kind and said the right words that made my daughter smile and come out of the shop happy and smiling. Petrina went above and beyond today not only was it great service but she helped our daughter smile again and I can't thank her enough for that.
29. november 2025
Uopfordret anmeldelse
Petrina Rushden lakes
⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Petrina!
Came into Superdry with my wife, who honestly didn’t like a single thing when we first walked in… but thanks to Petrina’s AMAZING help, we ended up leaving with half the shop! 😂
Her patience, eye for style, and brilliant customer service completely turned things around. She made the whole experience fun, relaxed, and genuinely enjoyable.
Huge thank you to Petrina — you’re a star and a credit to Superdry! 👏🛍️
28. november 2025
Uopfordret anmeldelse
I'd bought a jumper to big
I'd bought a jumper to big lost the receipt. And I needed to change it for a smaller one. the guy who served me asked a few questions then I changed it I was happy with the response I got from the staff
1. november 2025
We were looking for a coat for my…
We were looking for a coat for my daughter, we was approached by a lovely member of staff called Petrina. Petrina gave us lots of options and was especially patient with our picky teen.
Thank you very much for your advice and helping us pick the perfect coat.
1. november 2025
Uopfordret anmeldelse
Helpful and understanding.
One of the best SUPERDRY store I've been in. People working there makes you feel welcome with no pressure to buy. Especially Petrina was patient and helped a lot. She approached with smile and advice. I will definitely buy at this store more often. Thank you
1. november 2025
Uopfordret anmeldelse
Superdry has always been top quality…
Superdry has always been top quality just like the staff
28. oktober 2025
Helpful and friendly staff ! Great shop
Rushden Lakes SuperDry visit was really good . Really friendly staff !
17. oktober 2025
PEFECT SHOPPING EXPERIENCE
Great service Amazingly designed quality products Highly satisfied
9. oktober 2025
Matt and Doug in the Rushden Lakes…
Matt and Doug in the Rushden Lakes store were absolutely spot on. Excellent customer service! I couldn’t fault them!
27. september 2025
Great Customer Service
Both members of the team (one assisted with changing room, one served at the counter) had great customer service and were very helpful. I gave my email for the receipt and so from that the server knew my first name and gave a pleasant ‘have a nice day’ remark using my name as I left. Made the shop pleasantly personal.
26. september 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Excellent customer service and care
I went into Superdry Rushden lakes to check a gift voucher I'd received November 2024 for my 40th, and to check the balance, the manager at the till tried a few times but nothing came up on the tills and advised this usually meant the gift voucher had experied. Initially disappointed Katrina the deputy manager took it up herself to call customer services, which were closed, that wasn't helpful for anyone. Katrina took the gift voucher details, my name and number and said she would call Customer Service again and once she had an update would contact me.
The following day, Katrina called to advise, the gift card had actually been purchased in 2022, I was shocked and thinking ah well that's that then I've lost out on £60, no no, Katrina went above and beyond and transferred the £60 onto a new gift card.
Thrilled and overwhelmed at the kindness and genuine care shown. Restoring faith that there are people that still genuinely care about their customers 😊 I can't thank you enough , you truly are awesome and passionate about your job and servicing your customers.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Superdry - Rushden Lakes
We appreciate you sharing your experience. We're so happy to hear that a team member was able to assist you with your gift voucher and provide a positive resolution. It's wonderful to know that their efforts made such a difference. Thank you for your kind words!
Superdry
Besvarelse fra Superdry - Rushden Lakes
We appreciate you taking the time to share your experience. We are happy to hear that our staff provided brilliant customer service!
Superdry
Besvarelse fra Superdry - Rushden Lakes
We're happy to hear that the team at Rushden Lakes were pleasant and helpful! We appreciate you taking the time to share your positive experience with us.
Superdry
My size vest wasn't in Rushden Lakes
My size vest wasn't in Rushden Lakes - bloke at the till kindly ordered one for me at no extra cost. Delivery took 2 days.
14. august 2025
Dette er Trustpilot
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