I ordered two ladies coats as I didn’t know which one I liked/fitted better. When I decided, I took the one I didn’t want, back to store and I had a refund within an hour talk about brilliant service!... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quick delivery to home and another item to the store, well fitted quality shirt. I was impressed by the range of shades, bought this airy cotton shirt in burnt orange and in pumpkin orange. Good servi... Se mere
I had have terrible experience with Superdry. I was being deducted from my bank account even though the purchase wasn’t through as their website had a problem on check out. Worst customer service, few... Se mere
Virksomheden har svaret
The cargo trousers are nice and comfortable and quality of the product is really good. Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twic... Se mere
Virksomhedsoplysninger
Om Superdry - Norwich
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
401 Chapelfield Road, NR2 1SZ, Norwich, Storbritannien
- 01603 615344
4,7
Fremragende
286 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All good thanks
15. august 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Excellent
Excellent
Verry helpful staff
Arrangements made for a convenient collection time
18. august 2023
Besvarelse fra Superdry - Norwich
Hi Afonso,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Very helpful staff
Staff instore extremely helpful finding item required and ordering it for free delivery to my door.
3. august 2023
Norwich Superdry shop review
The staff were attentive in the shop , and investigated what I wanted to buy. Although the item in my preferred size and colour was not available in the shop, it only took two days to arrive at my home. I was very impressed with this. The quality of the item was excellent.
12. august 2023
Besvarelse fra Superdry - Norwich
Hi Mark,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Ordered two sizes of a jumper online as…
Ordered two sizes of a jumper online as item not stocked in local store, so returned the one not required. I was greeted by a lovely polite member of staff upon arrival in store and again when returning item at the till. Great swift return service and a store of really lovely friendly staff, will definitely return
27. juli 2023
the store in Norwich were very helpful…
the store in Norwich were very helpful made transaction smooth and pleasant staff very nice
26. juli 2023
Ordered 2 women's tops to collect from…
Ordered 2 women's tops to collect from the store. However, 1 of them was not the correct item. As I checked a few times as well as compare another online store which also offered this white 3/4 sleeves top, apparently whoever was categorizing the photos of this model must had gotten mixed up with the shorter sleeves tops because it was quite obvious that 1 was a slightly longer sleeves while the other was shorter sleeves. After several chats with the sales at the store, they confirmed it was a mistake and that particular model could have been sold out! A disappointment for me... The red organic top with 3/4 sleeves is lovely! Material so soft that I just like it on me! Nice colour too! PS. The lady staffs were friendly and helpful. Thank you!
22. juli 2023
Very happy with my order come with in a…
Very happy with my order come with in a few days I love my sliders
3. juli 2023
Besvarelse fra Superdry - Norwich
Hi, We're so glad you love the sliders. Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
Love the Quality of the Superdry range…
Love the Quality of the Superdry range of clothing.
30. maj 2023
Besvarelse fra Superdry - Norwich
Hi Janet, We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review and for shopping with us.
Great quality clothing
22. april 2023
Staff always helpful
Staff always helpful. Store is well stocked and can usually find my size.
18. april 2023
Really helpful staff member
Really helpful staff member, easy to order the size I needed and free delivery
12. april 2023
Superdry, super helpful
The store assistant came right over to me looking for sizes and asked if I needed help. I mean that doesnt happen any more! Then when my size wasn't in store, she ordered it for home delivery - at a discount. She made my day!
7. april 2023
I ordered a camisole top to go under an…
I ordered a camisole top to go under an outfit/dress for a wedding I will be attending.
I was kept informed of my order and when it was delivered into the Norwich store.
When I went to collect it all the staff were really lovely and helpful.
All in all, a great experience!
30. marts 2023
Great service
Purchased 2 coats in different colours as I was not sure what one I wanted.
Took the one back I didn't want to Norwich and got a full refund, no problem.
27. marts 2023
Excellent service
19. marts 2023
Thanks for the service
1. marts 2023
Very helpful manageress
Very helpful manageress, Chelsea, in the Norwich store. Fast, efficient and friendly service re an exchange, despite the IT being down.
23. februar 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.