I ordered two ladies coats as I didn’t know which one I liked/fitted better. When I decided, I took the one I didn’t want, back to store and I had a refund within an hour talk about brilliant service!... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quick delivery to home and another item to the store, well fitted quality shirt. I was impressed by the range of shades, bought this airy cotton shirt in burnt orange and in pumpkin orange. Good servi... Se mere
I had have terrible experience with Superdry. I was being deducted from my bank account even though the purchase wasn’t through as their website had a problem on check out. Worst customer service, few... Se mere
Virksomheden har svaret
The cargo trousers are nice and comfortable and quality of the product is really good. Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twic... Se mere
Virksomhedsoplysninger
Om Superdry - Norwich
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
401 Chapelfield Road, NR2 1SZ, Norwich, Storbritannien
- 01603 615344
4,7
Fremragende
286 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Have to shop online now that my local…
Have to shop online now that my local store has been closed down.
7. januar 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Totally worst
I had have terrible experience with Superdry. I was being deducted from my bank account even though the purchase wasn’t through as their website had a problem on check out. Worst customer service, few option to address the problem quickly, I used their messenger sort of communication but it took ages to respond. Totally crap at all.
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Superdry - Norwich
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Evri courier company is poor please use…
Evri courier company is poor please use a better one as this now puts me off ordering.
21. august 2024
Great staff in your Norwich Branch very…
Great staff in your Norwich Branch very helpful and friendly! Great shame you are closing this branch!!
8. juni 2024
The female assistant was great
The female assistant was helpful, respectful, professional, friendly, courteous and very helpful when I asked for a gift receipt. Excellent customer service.
31. maj 2024
The staff were very friendly and…
The staff were very friendly and helpful
I couldn’t locate the jacket I wanted and they found it for me
30. maj 2024
Brilliant staff & service in Norwich
Brilliant staff & service in Norwich, very helpful. Did not realise how expensive the jeans were though until I got to the checkout which was embarrassing. Some prices/offers not clearly displayed with exactly what was on offer (like 2 for £50 on t-shirts).
26. maj 2024
Friendly staff and tidy store
Shop was tidy with plenty of stock and staff were friendly.
21. maj 2024
Easy and relaxed atmosphere in shop
Easy and relaxed atmosphere in shop
Staff very helpful
14. maj 2024
Very helpful pleasant staff
Very helpful pleasant staff, Superdry clothing are on point and as for the pricing, good value for money.
Back to the staff, ever time I go in there, buying or not, they always very happy and pleasant, so I can’t ask for any more.
14. maj 2024
Great customer service
8. maj 2024
I found clothes I liked.
11. maj 2024
Fast delivery
Ordered 2 beanies online for my son which were on sale. They were delivered to the store quite quickly and collected. However they seemed to have changed the style as the hats didn't fit very well.
29. april 2024
A - help-in-hand
They are always quick to help
Sometimes maybe to quick because I prefer to just go in a look around before your asked if you need any help
But apart from that they are great workers at the Norwich branch .
9. maj 2024
Saw a great looking Blue Linen shirt in…
Saw a great looking Blue Linen shirt in the window, the team were very helpful even taking the Large size off the manikin to try…
I find the Norwich store very very good with lots of choices and always having something in that I like. The team are always very pleasant and helpful.
9. maj 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.