Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price. The shop is well laid out, but could do with a bit more lighting, it ma... Se mere
November 6th - 2.30pm Metro centre store Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredib... Se mere
Virksomheden har svaret
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
Virksomhedsoplysninger
Om Superdry - Metro
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit 9/9A Red Mall, Lower Central, NE11 9YG, Gateshead, Storbritannien
- 01914 601724
4,7
Fremragende
111 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I recently bought two tops for my…
I recently bought two tops for my husband which were the wrong size. I took them back to a different store in the Metro centre Gateshead and unfortunately the right size was not in stock. However the lady at the till could not have been more helpful and I was able to return the tops with refund and she ordered the tops for free delivery at home. They arrived two days later. Excellent service!
6. februar 2022
Returned a hoody that was too small and…
Returned a hoody that was too small and sales assistant ordered correct size hoodie. Delivered to my home within 48 hours
Fast efficient service
5. januar 2022
staff were extreamly helpful
staff were extreamly helpful, bought instore online with home delivery very good service
28. december 2021
Had to visit the store as my order…
Had to visit the store as my order online has still not arrived, having ordered it 17th December. I told the staff and they were very helpful with advice as to if ever my order arrives I can take it back to the store and they will help with return. They also gave me your customer service number
25. december 2021
Only available online at the time
Only available online at the time. Had to return the first one due to a minor fault but very happy with the colour and fit. Returned the original in-store but very easily ordered another one to be sent direct. The store even honoured the discount from the first order. Arrived a couple of days later, just before Christmas. Usually a 12 but went with a 14 or a large. Perfect relaxed fit.
24. december 2021
Excellent quality and style plus…
Excellent quality and style plus service in store is always friendly and helpful ☺️
10. december 2021
The customer service in the store was…
The customer service in the store was excellent. The jacket I wanted was not available and this was ordered online for me and delivered to my home address. The jacket is stylish and warm - perfect!
6. december 2021
Still waiting for delivery for over a…
Still waiting for delivery for over a week and still waiting
5. december 2021
Stylish yet practical
Bough for my hubby for Christmas. Stylish yet practical. Extremely warm. Perfect for watching the little one play football!
5. december 2021
Great customer service
Great customer service, really helpful in ordering a size that wasn’t in stock and having it delivered to home. Coat itself is lovely and warm, well worth the price.
18. november 2021
Excellent service at superdry shop…
Excellent service at superdry shop helpful young lad ordered items for me as not in stock in shop got delivered to my house
21. oktober 2021
Online Click & Collect
I ordered a coat online, to collect from the closest store. I ordered it on the evening and it arrived in store the next morning. Therefore, I was able to pick my order up the day after. I absolutely love my coat, it's most definitely worth the money. I was greeted by a lovely girl who pointed me in the right direction and got fab service from the young lad who served me. Overall great experience.
19. oktober 2021
Great service
Item not in stock in store. A very nice young lady ordered it online for us. It arrived a few days later. Well worth the wait. The colour was perfect and the fabric was a great quality. A lovely fit my husband looked great in it. Very good service. Thanks.
5. september 2021
Always great quality and value for…
Always great quality and value for money, sizes I find are 1 size smaller than you would normally get but for quality of material 5 stars
13. juli 2021
Fantastic customer service
Have never been in Superdry before nor bought from the website but wanted a baseball style top. Excellent customer service in store, checked the stock, and eventually found something online which they ordered for me and was delivered just a couple of days later. Perfect fit and really comfortable.
3. juli 2021
Great service both online snd in the…
Great service both online snd in the shop. Staff really welcoming, friendly, and helpful.
Thank you
14. juni 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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