Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price. The shop is well laid out, but could do with a bit more lighting, it ma... Se mere
November 6th - 2.30pm Metro centre store Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredib... Se mere
Virksomheden har svaret
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
Virksomhedsoplysninger
Om Superdry - Metro
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit 9/9A Red Mall, Lower Central, NE11 9YG, Gateshead, Storbritannien
- 01914 601724
4,7
Fremragende
111 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really helpful knowledgable staff who…
Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was super helpful.
18. december 2023
Got my recent purchase during a sale
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price.
The shop is well laid out, but could do with a bit more lighting, it makes it difficult to see colours properly when they store is quite dark.
21. december 2023
The service was good from the girl
13. december 2023
My order got delivered to store next…
My order got delivered to store next day and it was the quality l thought it would be
5. december 2023
Shop lady was very helpful and nice
5. december 2023
Great service very quick delivery of 2…
Great service very quick delivery of 2 items. Needed to return one item which I did in shop , which was so easy got a refund the very next day.
28. november 2023
Bought a long coat online and they…
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
30. november 2023
Happy shopper.
Shop ordered online for me, as there was no stock available. Arrived promptly free of charge, with no problems.
26. november 2023
Order was completed on time and…
Order was completed on time and delivery was seem less.Return procedure was the best and easiest l have ever experienced, cannot fault this company!!
22. november 2023
Great coat
Great coat, ordered to collect from store. Staff lovely and helpful. Very happy
17. november 2023
Good quality clothing
Good quality clothing just wish they would make longer jumpers like you used to.
22. november 2023
Great customer service
Great customer service . Easy access to making order instore. Quick delivery.
14. november 2023
Bought 3/4 coat
Bought 3/4 coat. Staff member very helpful. Went out of her way to see if specific colour and size was in stock. Gave tips on best way to save on delivery cost. Ordered there and then.
The whole process was stress free and easy.
Arrived in two days.
Love the coat. Stylish, lovely fit (true to size) and warm. Plenty of pockets. Very happy.
1. november 2023
Great jackets and great service from…
Great jackets and great service from the metro centre staff
17. november 2023
Cracking service, awful lighting.
Always helpful and pleasant staff on hand, just need to sort out their terrible lighting, absolutely awful.
30. oktober 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
November 6th metro centre
November 6th - 2.30pm
Metro centre store
Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredibly helpful too when picking up my online orders both very joyful, friendly and put a huge smile on my face. I will be back. Fabulous customer service these members of staff are a huge asset to your store.
26. oktober 2023
Besvarelse fra Superdry - Metro
Hi, Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Smooth process
Easy to order, good communication for collection. Easy and friendly collection from shop.
Coat was well packaged. Good quality coat, nicely finished, daughter loves it
29. oktober 2023
Besvarelse fra Superdry - Metro
Hi Victoria,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.