Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Se mere
High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Se mere
The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Se mere
Virksomhedsoplysninger
Om Superdry - Edinburgh
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
14/22, Princes Mall, EH1 1BQ, Edinburgh, Storbritannien
- 01315 583328
4,2
God
262 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I love this brand
I love this brand. Such lovely clothes and a bit different to other brands, which is what I like. I’m a small woman and love their tops and jackets. Unfortunately, men’s sizing doesn’t seem to be as good since my 17 yr old son can’t find a jacket small enough. They seem slim enough but very long, and wide on the shoulders. However, for women’s clothing, 5 stars!
21. november 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Goods quality is fine but..
Goods quality is fine. Personnel kindness and assistance less…
1. november 2024
Besvarelse fra Superdry - Edinburgh
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Hard to find clothes that adjust to my…
Hard to find clothes that adjust to my shape. Small waist and broad shoulders - I either find myself wearing clothes that are baggy around my waist or way too tight around my shoulders. Superdry was perfect.
25. oktober 2024
Fast, efficient and very nice service
I was in a rush buying a gift and I went to buy a back pack. One client advisor assisted me, telling me the features of the backpacks and the guarantee. Service was fast, efficient and very nice. Thank you very much!
25. oktober 2024
I had to exchange my jacket for a…
I had to exchange my jacket for a larger size and the young man in the Edinburgh store was extremely helpful. It was a joy to shop there
Patricia Berry
15. oktober 2024
I lost my sun glasses on the cashier…
I lost my sun glasses on the cashier pls call me if they found them ,, on ur store in Edinburgh my phone number +96597940929 gucci sun glasses
7. oktober 2024
Besvarelse fra Superdry - Edinburgh
Hello,
We are sorry to hear this happened and hope you have been able to locate them.
We would suggest you reach out direct to the store for assistance.
Superdry Team
Such a unique store style and product…
Such a unique store style and product range great experience
6. oktober 2024
The staff were friendly and were able…
The staff were friendly and were able to help answer all my questions and exchanged my faulty jacket
5. oktober 2024
Shopping was relaxed and no staff…
Shopping was relaxed and no staff coming over to ask if you need help, as I always find this annoying, friendly staff, and I will definitely be back to look at more clothes/jackets.
27. september 2024
Special thanks to David
Special thanks to David, who was very helpful during our shopping at Superdry store at Saint James Quarter in Edinburgh.
29. september 2024
super service!
5. september 2024
Great t shirts
1. september 2024
Product was good
Product was good, staff very attentive and friendly. Thought the shop was quite hard to navigate with the amount of stock on the shop floor.
23. august 2024
Besvarelse fra Superdry - Edinburgh
Hello,
Thank you for taking the time to give us your feedback about our Edinburgh store.
We always aim to offer the best service to our customers every time, so we appreciate your valuable feedback.
We're pleased to hear you're happy with your purchase. Thank you for shopping with us, we really appreciate it!
Superdry Team
Besvarelse fra Superdry - Edinburgh
Hello,
At Superdry, we want you to have a great experience, so we appreciate you sharing your feedback with us.
Thank you for shopping with us on our website!
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Awesome
Store had a great selection of clothes and staff were very friendly and helpful.
19. august 2024
Signage saying discount upto 70%…
Signage saying discount upto 70% off,nothing I seen in your store had anywhere near that discount on price tag, no real bargains to be had very disappointing.
25. august 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.