Sophie at your Superdry Chelmsford store was amazing. Helped us exchange a jumper, no hassle whatsoever, suggested items that would be a similar design just not wool that I'd been given as a present... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The lady who served me (sorry don’t know her name) was so helpful. The store didn’t have the particular tshirt I wanted, she found it online and ordered it for me to be sent to my home. She was so ple... Se mere
Superdry only want people who are technically able to purchase their items. My mother attempted to buy a jumper as a gift from them but when it wasn’t in stock they refused to order her one in as she... Se mere
I ordered a few things online which came no issues. I needed to return one of the items and I seemed to have lost my email with order number and my online account didn’t have any information from this... Se mere
Virksomhedsoplysninger
Om Superdry - Chelmsford
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
41/42 High Chelmer Shopping Centre, CM1 1XB, Chelmsford, Storbritannien
- 01245 697581
4,4
Fremragende
165 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Went into the Chelmsford branch after…
Went into the Chelmsford branch after seeing a dress online- I wanted to try it on. The two people working couldn’t have been more helpful. The shop didn’t have exactly what I wanted, but with their help I got the dress ordered. They were so friendly, I appreciated actually going into the physical store rather than online. They even helped with advice on parking because I work in Chelmsford, and parking is really problematic. When I collected the dress, again the lady was brilliant, and the girl in the changing room made my day with her reaction to my dress!
4. oktober 2022
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Website easy to use
Website easy to use, quick response & delivery to shop as I did Click & Collect.
No problems at all. Thanks
17. september 2022
Besvarelse fra Superdry - Chelmsford
Hi Fran,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry
Ordered online - store pickup
Ordered online. Picked up in store. No issues. Item size, colour etc as described.
3. september 2022
Very helpful staff
Very helpful staff. My product wasn’t stocked, they ordered it in for collection from branch.
19. juli 2022
Besvarelse fra Superdry - Chelmsford
Hi Daniel,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
Easy to order
Easy to order. Kept in contact regarding delivery. Click and collect was easy in store
20. juni 2022
Besvarelse fra Superdry - Chelmsford
Hi Lisa,
Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
Good products and timely delivery.
The products purchased were of good quality and got delivered in time.
6. maj 2022
Superb products and exceptional service
Recently purchased two items online and because they did not suit me I returned to the Chelmsford store. The service in this branch is exceptional. Friendly, fast and informative re how quickly the refund would be completed and hassle free. I even received suggestions on other items I may prefer/wish to try on.
11. april 2022
Very impressed with helpful staff and…
Very impressed with helpful staff and service.
Thank you.
24. februar 2022
All was ok but would not be easy to…
All was ok but would not be easy to make a return as no postage/return paperwork with delivery and accessing return policy and paperwork from internet seemed pretty complex, possibly to put one off making a return
22. februar 2022
Easy to order on line delivered very efficiently and quickly
Easy to order on line delivered
16. februar 2022
Beautiful coat
Beautiful coat, super warm and really nice quality.
It is very puffy, so can be hard to drive in.
It comes up slightly small so I sized up, also the sleeves are nice and long. Other similar coats in the shop had shorter sleeves so if you are taller or long limbed then this is ideal for you.
Outer shell is soft, making it cosier than some others.
6. januar 2022
Had a great experience at the…
Had a great experience at the Chelmsford store when I went in to buy a coat for winter. The shop assistant Taniya was patient and helped me find the right fit and colour.
Would definitely buy from them again, customer service was 10/10!
24. december 2021
Uopfordret anmeldelse
1st Class Service.
Parcel came on day stated. Parcel wrapping very good quality, without going overboard. Coat in perfect condition. Coat is Christmas present for my partner, sure she will love it.
11. december 2021
Excellent item and service.
Ordered different sizes on line as unsure of best fit for my son and returned to my local store the jacket that was too small. Received excellent helpful and professional service and money refunded promptly. Jacket is, as always, excellent quality. Only negative is it would have benefitted from a zipped inside pocket.
26. november 2021
hi i received my item on time thanks…
hi i received my item on time thanks !!! I love your store, you have very cool things !!!
3. november 2021
Excellent hoodie and service
5. april 2021
Received product as promised
Received product as promised. Good email email communication about what is happening. I like the service!
16. januar 2021
I bought 2 items of which half my order…
I bought 2 items of which half my order got credited and the other item has never arrived when I try track it all I see is it’s never even left superdry so not sure why I am being asked to write a review
8. januar 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.