Sophie at your Superdry Chelmsford store was amazing. Helped us exchange a jumper, no hassle whatsoever, suggested items that would be a similar design just not wool that I'd been given as a present... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Superdry only want people who are technically able to purchase their items. My mother attempted to buy a jumper as a gift from them but when it wasn’t in stock they refused to order her one in as she... Se mere
The lady who served me (sorry don’t know her name) was so helpful. The store didn’t have the particular tshirt I wanted, she found it online and ordered it for me to be sent to my home. She was so ple... Se mere
I ordered a few things online which came no issues. I needed to return one of the items and I seemed to have lost my email with order number and my online account didn’t have any information from this... Se mere
Virksomhedsoplysninger
Om Superdry - Chelmsford
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
41/42 High Chelmer Shopping Centre, CM1 1XB, Chelmsford, Storbritannien
- 01245 697581
4,4
Fremragende
164 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
very good guidance and customer service
17. juni 2026
Excellent in store service- as well as…
Excellent in store service- as well as a great product
21. maj 2026
We were treated nicely at the till but…
We were treated nicely at the till but no one asked if we needed help
2. juni 2026
Staff were good but the store smelt…
Staff were good but the store smelt really bad and it made the clothes smell. Even after washing I can still smell it.
5. maj 2026
Ease of Service provided
Ease of ordering product very good, return of faulty product not so good.
29. april 2026
Great service polite and dealt with…
Great service polite and dealt with return promptly
Had trouble sorting out return online hence why I went to the shop
3. april 2026
I don’t like the quality of my jeans
I don’t like the quality of my jeans. I want to return it but I removed the label.
1. april 2026
I think a saving card would be great…
I think a saving card would be great for teenagers
14. marts 2026
Won't exchange like for like
I purchased a jumper (£50) as a gift and it was too small for the recipient. I went to the store at the first opportunity I had. Even though they were still selling the same jumper at the price I paid for it (full price) they refused to swap the jumper to the next size up because I was outside of the returns/exchange window.
They would not have lost money or a garment they couldn't resell - instead they have lost a loyal customer. I will not spend any more money with them
9. februar 2026
Uopfordret anmeldelse
Good customer service lovely coat
Good customer service lovely coat
Annoyingly purchase the coat and one week later it’s reduced by 30%
13. januar 2026
10 out of 10 - Quality
The lady in the Chelmsford shop knew exactly what I was after, within 2 minutes of being in the shop, she showed me the top i was after & I purchased it. I love Superdry quality. 10 out of 10
12. januar 2026
Chelmsford shop very helpful.
I ordered a few things online which came no issues. I needed to return one of the items and I seemed to have lost my email with order number and my online account didn’t have any information from this order. I tried to contact the live chat option but never anyone to help. Sent a couple of messages and no help at all. I then contacted the Chelmsford store and spoke to the manager Rosie. She went out her way and within the hour she called me back after speaking to the appropriate people with my order. I then took this item back into the store and got a refund. Very friendly staff and a great example of how shops are still the best way to shop in my opinion.
10. januar 2026
Uopfordret anmeldelse
Winter coat.
My experience in buying a new winter coat was good apart from they didn't stock my colour,so stood in shop ordered a click and collect for item I wanted and it arrived very quickly and was perfect
27. december 2025
quick delivery and prompt service when…
quick delivery and prompt service when needed an exchange polite and helpful staff
16. december 2025
Great service and fantastic product as…
Great service and fantastic product as always.
22. december 2025
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