Contacted the branch to see if they had a smaller size of jacket in stock and if so would they exchange for my online purchase. Member of staff checked the stock, confirmed it was available and that t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was in Bromley looking for a coat that I had my eyes on since October last year and a member of staff in the store helped me out as I couldn’t find it in the shop. He had an idea of what I was talki... Se mere
Good products but crammed onto rails so difficult sort out! Bad lighting ... too dark to see coats properly. Constant heavy beat music that actually made me feel panicky and anxious after 5 minutes.... Se mere
Virksomheden har svaret
Quick delivery, excellent fabric material,lasts long BUT tight on sleeves especially hoodies. Need some room or space there. Also items are very very expensive. Another personal opinion is that I dont... Se mere
Virksomhedsoplysninger
Om Superdry - Bromley
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit 264-265 The Glades Centre, BR1 1DN, Bromley, Storbritannien
- 02083 131324
4,6
Fremragende
247 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sales person very helpful- the size i…
Sales person very helpful- the size i was after was not in store, so ordered online for me . Arrived promptly with regular updates to my home.
16. oktober 2024
Besvarelse fra Superdry - Bromley
Hello,
We appreciate you taking the time to review your recent shopping experience at our Bromley store.
We always do our best to give our customers a positive experience, so we are delighted with your comments.
Thanks so much for shopping with us!
If you loved your new purchase, don't forget to leave a product review too
Superdry Team
Had to pay twice for a faulty coat
Purchased a coat for my daughter in the Bromley Store, when we got home it had a tear in the lining. Returned to the store for a replacement, the store never had her size so had to order another coat in, but insisted we had to pay again in order to have an another coat sent out. We wanted a replacement and didn’t want a refund. The refund would still have taken up to 5 days to receive in our account. So fundamentally means I’ve paid out twice for a coat which is going to take a week to come in.
26. oktober 2024
Uopfordret anmeldelse
First class customer service Bromley…
First class customer service Bromley store. Friendly and always happy to help
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Superdry - Bromley
Hello,
We appreciate you taking the time to review your recent shopping experience at our Bromley store.
At Superdry, we want you to have a great experience, so thank you for your valued feedback.
Thanks so much for shopping with us.
Superdry Team
Staff in the Bromley Branch are…
Staff in the Bromley Branch are fantastic all of the time
16. oktober 2024
Dissapointed
Order didn’t arrive on time it stated it was, manager tried to say she didn’t believe us what was said regarding the order. Not amazing
8. oktober 2024
Besvarelse fra Superdry - Bromley
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Excellent Management
Excellent customer service! Amy, the manager was not only personable and courteous, but went above and beyond to address my issue with a jacket I had purchased. She upheld the quality standards of the brand and is a credit to the company. Thank you for an impressive experience, which is difficult to come across even in the most prestigious of shops nowadays.
9. oktober 2024
Uopfordret anmeldelse
Jacket Return
Was returning a jacket where the stitching had come away. No quibbles from the manager as he knows the superb quality Superdry's clothes and it was unusual. Issued a refund with excellent customer service! Looking to buy another jacket at Superdry because of this and won't go anywhere else!
5. oktober 2024
The clerk...Q attended me..
The clerk...Q attended me... he was kind... he hadn't had such a similar experience in Ninguma store. I didn't like the store because it's very expensive but the boy made me understand the difference between a cheap garment and a garment from his store at good time by the boy.I don't know if it was the manager but congratulations.
25. september 2024
Great selection and lovely staff... but the music!
Staff were most helpful in my selection of items and purely a joy to converse. Clothes were high quality and cut looks flattering. Sizes are a little inconsistent but there are sizes that staff can help with.
The only downside is the music. I think for anyone who loves Superdry and have auditory sensory needs are going to struggle with the volume in these shops.
21. september 2024
The clothes are of great quality
The clothes are of great quality, i felt comfortable walking around and browsing, the staff was friendly and professional, and the store had a really nice vibe.
24. september 2024
Staff are very nice and friendly
Staff are very nice and friendly
Shop is clean neat and tidy
7. september 2024
Helpful and friendly staff and good…
Helpful and friendly staff and good selection of clothes. A shame no petite.
30. august 2024
Great brand with excellent service
When I needed to exchange an item bought online for another size, I popped to my local Superdry store and the process was so swift and easy. The item in the new size was dispatched within hours. Also, many of Superdry's items are 100% cotton, which makes their clothing both comfy and healthier than many other brands. Honestly, I don't know why I don't see more people in the Superdry stores.
16. august 2024
Just nice to shop there
6. august 2024
Always gud professional service gud…l
Always gud professional service gud range to select from ease of payment no probs
4. august 2024
Besvarelse fra Superdry - Bromley
Hello,
Thank you for taking the time to leave a review.
We endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly with your store shopping experience in our Bromley store.
Thank you for shopping with us! .
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.