Great visit in store, they didnt have my size out but was able to get one for me, always prefer to shop instore than online. Will be visiting again :)
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am absolutely addicted to Superdry, especially their beanies because they come in so many amazing colors. I love collecting them, and the sales on the older models are fantastic. The staff at the Bo... Se mere
Wrong item sent click and collect. Had to go back into a store as online and telephone customer service was impossible to access. Whilst the people in store were very helpful, the whole experience was... Se mere
Excellent service in store, staff were extremely helpful with ordering in an item not stocked in the store. Polo shirt arrived and was considerably smaller than other in-store polo shirt. Staff assis... Se mere
Virksomhedsoplysninger
Om Superdry - Bournemouth
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Part Ground Floor, BH1 2AD, Bournemouth, Storbritannien
- 01202 310032
4,5
Fremragende
171 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Returned an item from the online order…
Returned an item from the online order to my local store and replacement sent to my home rapidly.
26. november 2022
Very polite staff
Very polite staff. No problem with online items being exchanged in shop.
29. november 2022
Amazing staff and good quality items!
Went to visit this store on holiday to collect an order, the staff were lovely and friendly. I can see a lovely team of workers as the teamwork looked great as I watched them training someone new. Thank you for the customer service I received. Kind regards, the girl with pink hair 😜 Nicole ☺️
16. november 2022
Uopfordret anmeldelse
What good service looks like!
Because the item in store was shop soiled, a member of staff there ordered the puffer jacket on-line for me. She was extremely helpful, as was the assistant who helped me with my choice in the first place. The level of service was first class and I shall shop there again.
17. november 2022
I’m so happy with the product.Price was…
I’m so happy with the product.Price was a little bit higher but it was on my Birthday.
What I’m absolutely disappointed, it is the packaging because was broken and sticky tape stuck on the coat. What damage the faux fur.
I can attach the pictures.
Such ashamed that the brand like Superdry can do that 👎👎👎
15. november 2022
Really helpful in store staff who are…
Really helpful in store staff who are friendly but not intrusive.
Easy to make a return of an unsuitable item even if purchased online.
11. november 2022
I was purchasing a sweatshirt for my…
I was purchasing a sweatshirt for my son.
I went to the store in Bournemouth and was told the style he wanted was only available on line... shame.
However i was served by a really helpful young man who showed my a similar product so i could assess which size to order. Ordered on line and delivery was speedy.
24. oktober 2022
"Wardrobe Revamp"... The lady was very helpful assisting to…
The lady was very helpful assisting to find correct sizes, bringing items to & from changing area and checking stock. Full attention given from trying to purchasing. Friendly, chatty and happy in her job.
27. oktober 2022
Great shop experience
28. oktober 2022
Guy in Bournemouth Store
Guy in Bournemouth Store, very helpful, efficient and friendly.
14. oktober 2022
Very happy overall!!!
Fast shipping, perfect size (I have one size bigger every time) product as advertised good price!!!!
13. oktober 2022
Happy,thanks
I had to make a return after an erroneous order and I was helped with the highest seriousness. I recommend SuperDry,thanks Abigail :)
16. oktober 2022
Although the shop didn’t have the…
Although the shop didn’t have the product we were after, they couldn’t have been more helpful in asking back the jacket we had in the wrong size and ordering the replacement jacket in the right size via the online service. Staff were super helpful and efficient.
6. oktober 2022
Fast delivery and great quality pair of…
Fast delivery and great quality pair of trousers!
3. oktober 2022
Very efficient service
Very efficient service. Prompt delivery to store. Staff at store very pleasant.
Excellent service
1. oktober 2022
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Ordered two items on line for…
Ordered two items on line for collection from the Bournemouth store. Arrived the next day. Store staff friendly and efficient. A faultless purchase.
8. september 2022
Besvarelse fra Superdry - Bournemouth
Hi,
We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
I had to exchange my sons sliders from…
I had to exchange my sons sliders from a medium to a large, I done this in the Bournemouth branch and got told they would be delivered the next day. 3 days later I contacted Superdry who then informed me that they had to be shipped from Belgium as there was no stock on the UK. 9 days later (5th Sept 22) and still no sliders! Contact customer services and all you get is the same old, "they are on there way" rubbish! Not a great level of service at all!
27. august 2022
Besvarelse fra Superdry - Bournemouth
Hi - we are so sorry that this was the case. We can see you have had some difficulties with this order and its not what we want to see. We can see that this has been resent and should be with you soon, but again apologise that this has been the case.
Kind regards,
Superdry Care
Besvarelse fra Superdry - Bournemouth
Hello,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Besvarelse fra Superdry - Bournemouth
Hi,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Superdry Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.